Frequently Asked Questions

Will Alarm.com Work w/ an Interlogix Simon XT?
Alarm.com is the interactive service used with a Simon XT System. The service is used to arm and disarm the system, check the status of sensors and control Z-Wave devices. A Simon XT must have active cellular service before it can work with Alarm.com. Learn more about the Simon XT and Alarm.com.
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How Do I Connect an Android to an Interlogix Simon XT?
An Android device can use the Alarm.com Mobile App to connect with a Simon XT. The user will need to have an active Alarm.com account with a synced Simon XT System to do this. The panel must have cellular service to work with Alarm.com. Learn how to connect an Android device with a Simon XT.
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Can I Connect an Android Phone to an Interlogix Simon XT?
An Android Phone can use the Alarm.com Mobile App to connect with an Interlogix Simon XT Alarm System. This app is available for free download from the Google Play Store. A user will need an Alarm.com account in order to access the server. Learn more about the Alarm.com Mobile App.
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What's the Best Place to Install 5800COMBO Smoke/CO Detectors?
There are several great locations for 5800COMBO devices. We recommend placing at least one of these devices on each floor of a building. Some great locations include sleeping areas and central locations. But they should be placed away from any vents or ducts. Learn more about the 5800COMBO.
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Honeywell 5809 vs 2GIG SMKT2-345
The 5809 and the SMKT2-345 are both life-safety devices designed to alert people to the presence of a fire. The SMKT2-345 can sense smoke and high temperatures, while the 5809 can only sense high temperatures. They are also manufactured by different companies. Learn more about these two devices.
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What's the Best Place to Install a Heat Detector?
There are certain applications in which using a standalone heat detector makes sense. This includes installations in environments that often feature smoke or dust that could potentially cause a false alarm on a smoke detector. Learn more about choosing a location for a heat detector.
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How Do I Install the Honeywell 5806W3?
The Honeywell 5806W3 Smoke Detector comes with its own mounting plate for easy installation. The mounting plate is secured to the wall using its included screws and wall anchors. The device can then be easily secured to the mounting plate. Learn more about installing a Honeywell 5806W3.
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What is a Trouble Condition?
In the simplest terms, a trouble condition is an indication that something is wrong with the system. This could include a low system battery, an unplugged wall adapter, an activated tamper switch or anything else that would indicate something is wrong. Learn more about trouble conditions.
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Honeywell 5800COMBO vs Honeywell SiXSMOKE
The 5800COMBO and the SiXSMOKE are both fire-safety devices from Honeywell. The 5800COMBO provides smoke, heat and CO detection, while the SiXSMOKE only provides smoke and heat detection. However, the SiXSMOKE is encrypted, while the 5800COMBO is not. Learn more about these two devices.
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How Do I Test My Honeywell 5806W3?
The Honeywell 5806W3 is tested by pressing and holding the recessed test switch on the device. This will let the user know whether or not the sensor on the device is within the proper sensitivity range. Canned smoke can also be used to test the device. Learn how to test a Honeywell 5806W3.
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