Frequently Asked Questions

What Is In the Total Connect 2.0 Plus Plan?
Total Connect 2.0 users can receive fault/restore alerts for up to 50 sensors. You only need to upgrade your TC2 plan if you want alerts for more than 50 sensors. Learn about TC2.
Added:

Can a VISTA Security System Use 2 Wireless Receivers?
The number of receivers supported by a Vista panel depends on the panel used, as well as other factors. Find out how many wireless receivers are supported.
Added:

Honeywell 5806W3 vs 5808W3
The Honeywell 5808W3 is a wireless Photoelectric Smoke with a built-in heat detector. The 5806W3 is a wireless Photoelectric Smoke only. Find out more!
Added:

What if Someone Destroys My Lyric Before it Calls My Security Company?
The Honeywell Lyric system has a feature called APL to notify a monitoring company before its destroyed. Learn about Advanced Protection Logic feature.
Added:

Does the Honeywell VISTA 20P Send Emails and Texts?
Yes the Honeywell VISTA 20P is able to send text and email notifications with Total Connect 2.0 service. Learn setup these notifications on your system.
Added:

How do I add a SIXSMOKE to my Lyric?
The Honeywell SIXSMOKE features a Photoelectric Smoke detector, and a Fixed as well as a Rate-of-Rise Heat sensor. See how to add a SIXSMOKE to a Lyric system.
Added:

Can an End of Line Relay Cause Power Failure on a Zone?
End of Line relays are used on 4-wire smoke zones to alert the end-user if the smokes experience power loss, but wouldn’t cause a power failure. Read on!
Added:

Can I Wire a 6150 to an AUX Power Supply?
A 6150 can be wired to a power supply if connecting to the panel’s power output requires too much current. Learn how to connect a 6150 to an AUX Power Supply.
Added:

What Interactive service Works w/ Honeywell Systems?
Alarm users now are more sophisticated, and want the ability to see and control their system remotely. See which services work with Honeywell Systems.
Added:

How do I Remove the Battery from My Honeywell 5811 Sensors?
To remove the battery from a Honeywell 5811 door/window sensor, use a small flathead screwdriver to pop it open. Learn more about the best techniques.
Added: