Frequently Asked Questions
How Do I Enroll and Use My Z-Wave Thermostat With the New Tuxedo and TC2?
After pairing your Z-Wave thermostat with your Tuxedo Keypad, you should perform a Panel Sync to get it to appear on TC2. Learn how to set up a Z-Wave thermostat with a Tuxedo.
What Automation Options Do I Have For TC2 That Don't Include Z-Wave Devices?
Total Connect 2.0 supports server-to-server integrations for August Locks, Honeywell Home and TCC Thermostats, and Chamberlain LiftMaster Garage Doors. Learn about TC2 automation.
What Automation Options Do I Have For ADC That Don't Include Z-Wave Devices?
Alarm.com supports many server-to-server integrations for devices from Lutron, LiftMaster Garage Doors, Sonos Sound, Google Nest, and more. Learn about automation options for ADC.
How Do I Add a High Current Siren Using the Qolsys IQ Hardwire 16-F?
If the siren you are using with the Qolsys IQ Hardwire 16-F has a current draw that exceeds 500mA, then you need to use a power supply and relay. Learn how to install a siren.
What is the Role of a Monitoring Platform?
A monitoring platform forwards alerts to the central station and/or the end user via text and/or email, depending on the user's monitoring plan. Learn about monitoring platforms.
What Does it Mean if My System Uses Dual-Path Communication?
When a system has both IP communication and cellular communication available, it is then said to use dual-path connectivity. Learn about dual-path communication for alarm systems.
What is the Secret Duress Button on the 2GIG GC2e?
Pressing the 2GIG logo in the bottom-right corner of the main GC2e screen and entering your duress code will send a silent duress alert to the central station. Learn about duress.
Is There a Trick to Enrolling a DSC WTK5504 Keypad With a DSC Impassa System?
Enrolling a DSC WTK5504 Touchscreen Keypad with a DSC Impassa must be done within the first two (2) minutes of powering on both devices. Learn to enroll the DSC WTK5504.
What is the Difference Between S0 and S2 Z-Wave Protocols?
The S2 Security Protocol is supported by all Z-Wave Plus V2 700-Series devices, as well as certain Z-Wave Plus 500-Series devices. Learn the difference between S2 and S0.
What are the Different Types of Alarms on a Security System?
Different alarm types include audible/silent intrusion alarms, audible/silent panic alarms, fire alarms, CO alarms, and auxiliary alarms. Learn about different system alarms.
After pairing your Z-Wave thermostat with your Tuxedo Keypad, you should perform a Panel Sync to get it to appear on TC2. Learn how to set up a Z-Wave thermostat with a Tuxedo.
Added:
What Automation Options Do I Have For TC2 That Don't Include Z-Wave Devices?
Total Connect 2.0 supports server-to-server integrations for August Locks, Honeywell Home and TCC Thermostats, and Chamberlain LiftMaster Garage Doors. Learn about TC2 automation.
Added:
What Automation Options Do I Have For ADC That Don't Include Z-Wave Devices?
Alarm.com supports many server-to-server integrations for devices from Lutron, LiftMaster Garage Doors, Sonos Sound, Google Nest, and more. Learn about automation options for ADC.
Added:
How Do I Add a High Current Siren Using the Qolsys IQ Hardwire 16-F?
If the siren you are using with the Qolsys IQ Hardwire 16-F has a current draw that exceeds 500mA, then you need to use a power supply and relay. Learn how to install a siren.
Added:
What is the Role of a Monitoring Platform?
A monitoring platform forwards alerts to the central station and/or the end user via text and/or email, depending on the user's monitoring plan. Learn about monitoring platforms.
Added:
What Does it Mean if My System Uses Dual-Path Communication?
When a system has both IP communication and cellular communication available, it is then said to use dual-path connectivity. Learn about dual-path communication for alarm systems.
Added:
What is the Secret Duress Button on the 2GIG GC2e?
Pressing the 2GIG logo in the bottom-right corner of the main GC2e screen and entering your duress code will send a silent duress alert to the central station. Learn about duress.
Added:
Is There a Trick to Enrolling a DSC WTK5504 Keypad With a DSC Impassa System?
Enrolling a DSC WTK5504 Touchscreen Keypad with a DSC Impassa must be done within the first two (2) minutes of powering on both devices. Learn to enroll the DSC WTK5504.
Added:
What is the Difference Between S0 and S2 Z-Wave Protocols?
The S2 Security Protocol is supported by all Z-Wave Plus V2 700-Series devices, as well as certain Z-Wave Plus 500-Series devices. Learn the difference between S2 and S0.
Added:
What are the Different Types of Alarms on a Security System?
Different alarm types include audible/silent intrusion alarms, audible/silent panic alarms, fire alarms, CO alarms, and auxiliary alarms. Learn about different system alarms.
Added: