Frequently Asked Questions
What Are Door Contacts?
Sensors that are used to monitor whether a door is opened or closed are often called door contacts. Learn about door contacts and how they are used with alarm systems.
How Do I Add a Second Push-Button Keypad to a VISTA 20P?
Adding a second keypad to a VISTA 20P is easy. You must power down the panel, connect the keypad, restore power, and address the keypad. Learn how to add a keypad to a VISTA 20P.
Can I Use a DSC Keypad With the Qolsys IQ Panel 2 Plus?
The DSC WS9LCDW9 PowerG Keypad can be used with the Qolsys IQ Panel 2 Plus. The panel must be Version 2.3.2 or higher to properly support it. Learn about the DSC PowerG Keypad.
Can I Program the Alarm Monitoring Account Information On a Honeywell L5210?
The process of programming account info is usually completed by a monitoring company. But an end user can also complete this process. Learn about programming account information.
What Does 6F On My Alarm System Mean?
The bF error on Fixed English Keypads is is sometimes misread as 6F. This error stands for "backup failure", and it indicates a communication problem. Learn about the bF error.
What Does a bF Error On a Honeywell Alarm Keypad Mean?
A bF error is displayed on a Fixed English Keypad when the panel's communicator is not working or has been removed. Sometimes bF is read as 6F. Learn about the bF error.
Why Won't My Legacy IPCAM Work With Total Connect 2.0?
The only legacy IPCAM devices that can still be used with TC2 are the ones that were online to receive an update from Resideo. Find out why your legacy IPCAM won't work with TC2.
How Do I Wire and Use a COSMO-2W Combination Smoke/CO Detector?
Wiring a COSMO-2W is very similar to using a 4-wire smoke. The COSMO-2W connects to a COSMOD-2W. The COSMOD-2W then connects to the panel. Learn to use the COSMO-2W.
Why Should I Get an LTE Cellular Communicator?
LTE communicators provide fast and reliable connectivity for monitoring service. Cellular providers have promised to support LTE networks for many years. Learn about LTE radios.
What Type of Battery Fits a Honeywell 5800 Infrared Motion Sensor?
The Honeywell 5800PIR, 5800PIR-COM, and the 5800PIR-RES all use a single CR123A battery for power. This is known as a camera battery. Learn about Honeywell Motion Sensors.
Sensors that are used to monitor whether a door is opened or closed are often called door contacts. Learn about door contacts and how they are used with alarm systems.
Added:
How Do I Add a Second Push-Button Keypad to a VISTA 20P?
Adding a second keypad to a VISTA 20P is easy. You must power down the panel, connect the keypad, restore power, and address the keypad. Learn how to add a keypad to a VISTA 20P.
Added:
Can I Use a DSC Keypad With the Qolsys IQ Panel 2 Plus?
The DSC WS9LCDW9 PowerG Keypad can be used with the Qolsys IQ Panel 2 Plus. The panel must be Version 2.3.2 or higher to properly support it. Learn about the DSC PowerG Keypad.
Added:
Can I Program the Alarm Monitoring Account Information On a Honeywell L5210?
The process of programming account info is usually completed by a monitoring company. But an end user can also complete this process. Learn about programming account information.
Added:
What Does 6F On My Alarm System Mean?
The bF error on Fixed English Keypads is is sometimes misread as 6F. This error stands for "backup failure", and it indicates a communication problem. Learn about the bF error.
Added:
What Does a bF Error On a Honeywell Alarm Keypad Mean?
A bF error is displayed on a Fixed English Keypad when the panel's communicator is not working or has been removed. Sometimes bF is read as 6F. Learn about the bF error.
Added:
Why Won't My Legacy IPCAM Work With Total Connect 2.0?
The only legacy IPCAM devices that can still be used with TC2 are the ones that were online to receive an update from Resideo. Find out why your legacy IPCAM won't work with TC2.
Added:
How Do I Wire and Use a COSMO-2W Combination Smoke/CO Detector?
Wiring a COSMO-2W is very similar to using a 4-wire smoke. The COSMO-2W connects to a COSMOD-2W. The COSMOD-2W then connects to the panel. Learn to use the COSMO-2W.
Added:
Why Should I Get an LTE Cellular Communicator?
LTE communicators provide fast and reliable connectivity for monitoring service. Cellular providers have promised to support LTE networks for many years. Learn about LTE radios.
Added:
What Type of Battery Fits a Honeywell 5800 Infrared Motion Sensor?
The Honeywell 5800PIR, 5800PIR-COM, and the 5800PIR-RES all use a single CR123A battery for power. This is known as a camera battery. Learn about Honeywell Motion Sensors.
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