Frequently Asked Questions

Which Cellular Communicators Work w/ a Honeywell VISTA 20P?
A cellular communicator will allow your VISTA 20P to connect with the AlarmNet Servers for use with Total Connect 2.0. Find out which cellular communicators work with a VISTA 20P.
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How Do I Sync the Time On My Qolsys IQ Panel 2 Plus?
The time on a Qolsys IQ Panel 2 Plus will automatically sync based on the Zip Code set for the user's Alarm.com account. Learn how you can sync the time on your IQ Panel 2 Plus.
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How Many 5800C2Ws Can the Lyric Alarm System Support?
The Lyric has 128 wireless zones. Each 5800C2W will take up 9 of these zones. This means you can technically use 15 individual 5800C2W Modules on a Lyric. Learn about the 5800C2W.
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How Do I Connect a LiftMaster MyQ to a Honeywell Alarm System?
A LiftMaster MyQ Garage Door Controller can connect with a Honeywell System through a Total Connect 2.0 integration. Learn how to connect a LiftMaster MyQ to a Honeywell System.
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Will a Honeywell Z-Wave Thermostat Work w/ a Qolsys IQ Panel 2 Plus?
The Qolsys IQ Panel 2 Plus has a built-in Z-Wave Plus controller for supporting Z-Wave devices. This means that it can support Honeywell Z-Wave Thermostats. Learn about the IQ2+.
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What Is The Best Long Range PIR Motion Detector?
If you are looking for a long range PIR motion sensor, you must make sure the one you choose is compatible with your system. Learn about long range PIR motion sensors.
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How Do I Add a Siren to My Honeywell VISTA Alarm System?
A wired siren will use terminals 3 and 4 on a VISTA Panel. No extra equipment is needed, as long as you do not exceed the Alarm Output. Learn how to add a siren to your VISTA.
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GE Door/Window Contacts vs. Honeywell 5800 Door/Window Contacts
The door and window contact sensors from GE and Interlogix operate at 319.5 MHz. The Honeywell 5800 door and window contact sensors operate at 345 MHz. Learn about these sensors.
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How Do I Change the Date and Time on My Honeywell VISTA System?
Changing the date and time on a Honeywell VISTA System is very easy. But you will need the panel's Master Code or Installer Code. Learn to change the date and time on your VISTA.
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​What Does a Total Connect 2.0 Video Plan Include?​
With a Total Connect 2.0 video plan, you can use up to eight (8) HD cameras and (6) legacy non-HD cameras. Clip limits depend on camera type. Learn about TC2 video service.
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