2GIG DW20e Frequently Asked Questions

How Do I Delete a Door/Window Sensor from My 2GIG Edge?
Door & window sensors are deleted from the 2GIG Edge like any other programmed sensor. You must access zone settings to reset a D/W zone. Learn to delete a d/w zone from the Edge.
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Is the 2GIG Edge Compatible w/ All 2GIG Door/Window Sensors?
The 2GIG Edge can support all of the 2GIG branded door and window alarm sensors. These wireless sensors can be auto-enrolled with the system. Learn about 2GIG Edge compatibility.
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Why Am I Getting Supervision Trouble On My 2GIG DW20e?
The 2GIG DW20e may cause supervision trouble because of an improper programming process, or the use of an incorrect Equipment Code. Learn to fix the supervision trouble problem.
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Why am I Getting Supervision Trouble on My 2GIG eSeries Sensor?
If a 2GIG eSeries Sensor is taken out of wireless range and/or programmed with an incorrect Equipment Code, then supervision trouble will occur. Learn about 2GIG eSeries Sensors.
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What Are 2GIG eSeries Sensors?
The 2GIG GC2e and GC3e Security Systems can support 2GIG eSeries Sensors. These devices utilize encryption for added wireless security. Lean about 2GIG eSeries Sensors.
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Are There Encrypted Sensors For a 2GIG GC2e?
There is a lineup of 2GIG Encrypted Sensors that works perfectly with the 2GIG GC2e System. These sensors provide extra wireless security. Learn about the 2GIG GC2e.
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Are There Encrypted Sensors For a 2GIG GC3e?
​The GC3e supports the 2GIG Encrypted Sensors, which are built for use with compatible 2GIG Systems. Encryption provides enhanced wireless security. Learn about encrypted Sensors.
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What Sensors Work With a 2GIG GC3e?
The 2GIG GC3e is built for use with the 2GIG Encrypted Wireless Sensors. But the system also supports most legacy 345 MHz wireless sensors. Learn about the 2GIG GC3e.
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What Are the 2GIG Encrypted Sensors?
2GIG from Nortek manufacturers encrypted wireless sensors that are designed for use with the 2GIG GC2e and 2GIG GC3e Systems. Learn about the 2GIG Encrypted Sensors.
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