Will Total Connect 2.0 Work on a Honeywell VISTA 10P?

The Honeywell VISTA 10P Alarm Panel does not support Total Connect 2.0. However, it does support the first generation Total Connect 1.0. This service allows you to remotely arm and disarm the system and program up to eight (8) alarm system events for email and/or text message notifications.

Total Connect 1.0 will send you alarm notifications for fires and burglary alarms, but with no particular zone descriptor. It is very much worth looking into your options for Total Connect 2.0. What separates the two is the comprehensive log of all activity on the system. TC2 also offers detailed and customizable reporting for all zones for unlimited users, plus the ability to add remote smart home automation control services to an integrated platform. Please note that Total Connect 1.0 is no longer available for new activations, and the TC1 platform is due to be shutdown at the start of 2020.

If you have a VISTA-10P and want Total Connect 2.0, you have a couple options. The easiest option is to swap in a new wired VISTA Panel. The Honeywell VISTA 15P and VISTA 20P are both great upgrade options. Both the VISTA-15P and 20P Systems will need an internet or cellular AlarmNet Communicator. The 7847i Internet Communicator is a great option for IP monitoring. If you want to go cellular, you might consider the Honeywell LTE-XA (AT&T LTE) or the Honeywell LTE-XV (Verizon LTE). There is also the Honeywell LTE-IV, which offers dual-path connectivity (IP & Verizon LTE). Remember, you will need an alarm monitoring plan to activate your communicator and use TC2.

It is always wise to confirm the panel's and communicator's revision numbers to ensure you are purchasing a Total Connect 2.0 compatible revision. Check out the Total Connect 2.0 Compatibility Chart for more info. When making the physical swap of the panels, it is best practice to label all your wires. This is especially true if you have a zone list to correspond them to. Then you can properly land the zones when you make the swap. We offer a free upload and download service that will save you the time when reprogramming the new panel. This service is only offered for customers who plan to activate one of our no contract monitoring plans. By choosing Alarm Grid, we will make it as easy as possible to get started with a new Total Connect 2.0 Security System.

Note: It is no longer possible to activate new Total Connect 1.0 accounts. More information on the TC1 sunset can be found in this blog post.