How do you power cycle a Honeywell VISTA?

Question

How do you power cycle a Honeywell VISTA?

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ciara hibbert

December 19, 2018 20:05

Hi Tom, It is recommended to install EOLR's at the panel side not at the sensor side. To answer your second question, yes, we can program to not use resistors, but it is recommended to install them. Lastly, all the programming will be save in the panel so moving it to another location will not delete the programming.

Tom Shoemaker

December 19, 2018 17:51

I am installing a Vista 20P in a home that was prewired. The sensors and switches are in but the EOLR were not installed by the installers and the wiring is behind the drywall (verified with a VOM) 3 questions. 1. Is there room in the reed switches at the windows to install EOLR? 2. If not, can the system be programmed to work without EOLR's ? 3. Can I bench program and test the panel if I simulate the sensors and then move it to the location and wire it into the system? (is the program retained when all the power is removed?)

Julia Ross

September 27, 2018 16:32

Carlos, Are you in a place where the AC is 60 Hz, or are you having to convert the AC before it goes into the transformer? Are you using the transformer that came with the panel? If you have devices that draw current from your panel (Battery, Keypads, Motions, Glass Breaks, Siren) disconnect them all with the exception of a single keypad, wired right at the panel. Try powering up again. If you still have no voltage at terminals 1 and 2 of the panel, but you do have voltage from the transformer when it is not connected to the panel, take the next step. Remove the wires from terminals 1 and 2, remove the panel from the metal enclosure, and either allow it to hang in the air, or lay it on something non-conductive such as a piece of cardboard. Hook the transformer back up to terminals 1 and 2. If the transformer is still putting out power, but it dies once you connect it to the panel, then I'd say it's probably a bad panel.

Sterling Donnelly

September 27, 2018 15:35

Do you have a VISTA-20 or a VISTA-20P? If it's a VISTA-20 that's a much older system. If you aren't sure, can you email a picture to support@alarmgrid.com of the green circuit board? If you do see a PROM chip in the center of the board with a white sticker that has a 'WA' number on it, you can also reply back with the full WA number as that will identify which VISTA panel you actually have so that we can assist.

Carlos Leon

September 22, 2018 22:23

Hi I am trying to install a Vista 20. Ones y set the transformer and verify that is transforming from 110 to 16.5 I wired the Panel to the transformer. Panel did not Turn On, I verify voltage on wires that came from the Transformer and I have 16.5 A soon I plug the wires on Panel and I measured Voltage on panel screws Voltage disappear........... Can you explain to me why???

Frank

November 06, 2017 15:29

Do you have backup battery connected as well? You have your transformer connected to terminals 1 and 2 on the VISTA-20P? I would check your connections and rewire them to ensure there is not a loose connection on either end.

Alex Myers

November 05, 2017 13:44

When I plug in my p20 vista to standard wall outlet, my panel loses power within 10 seconds. Could something be grounding out or is it something else?

Julia Ross

January 12, 2017 17:23

And to add to what Frank said, in that situation, once you lose AC Power, THEN it will go dead.

Frank

January 11, 2017 22:02

The battery is constantly being charged by the AC transformer that powers the panel. If you lose AC power the backup battery will power the system until that battery drains. So to answer your question the panel will operate on AC power only but it will report a low battery if the battery is not connected or charging properly.

The Vegan

January 11, 2017 17:57

If my battery dies does the system go dead or will the system work off of home electricity without the battery.

Sterling Donnelly

May 03, 2016 16:57

You can't silence the low battery alerts with the 5.2 chip so I would just wait for the new battery and hook it up instead of dealing with the PROM upgrade and programming to silence the beeps as that would be more involved.

SC

May 03, 2016 16:52

Hi, Sterling we have 5.2 but I ordered the total connect upgrade chip 10.23 when we cut the power and battery can we install the new prom but is there any setting we have to do at the panel? we did order the battery Thanks

Sterling Donnelly

May 03, 2016 13:25

What version if your 20P PROM chip? There may be a way to program the low battery beeps to stop sounding. Have you already ordered a new battery? If not, we offer one online at https://www.alarmgrid.com/products/ultratech-1240. You should just disconnect the leads to the old battery and land them onto the new battery.

SC

May 03, 2016 00:46

Hi, Sterling thanks we get a beeping sound form the keypad I think once a day also what is the the right way to install the new battery cut AC power install the Battery then AC? and is there any commands we should? we do have Monitoring via alarmgrid

Sterling Donnelly

May 02, 2016 13:17

You don't need a battery to use the 20P system. The battery is there just for backup power in case you lose AC power.

SC

April 30, 2016 17:42

Hi, how can we reset are vista 20p so we can use it without backup battery? we have to order a replacement battery but want to use are system until its installed

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Answered: November 19, 2017
Answered By: Julia Ross

Hi Tom, It is recommended to install EOLR's at the panel side not at the sensor side. To answer your second question, yes, we can program to not use resistors, but it is recommended to install them. Lastly, all the programming will be save in the panel so moving it to another location will not delete the programming.
I am installing a Vista 20P in a home that was prewired. The sensors and switches are in but the EOLR were not installed by the installers and the wiring is behind the drywall (verified with a VOM) 3 questions. 1. Is there room in the reed switches at the windows to install EOLR? 2. If not, can the system be programmed to work without EOLR's ? 3. Can I bench program and test the panel if I simulate the sensors and then move it to the location and wire it into the system? (is the program retained when all the power is removed?)
Carlos, Are you in a place where the AC is 60 Hz, or are you having to convert the AC before it goes into the transformer? Are you using the transformer that came with the panel? If you have devices that draw current from your panel (Battery, Keypads, Motions, Glass Breaks, Siren) disconnect them all with the exception of a single keypad, wired right at the panel. Try powering up again. If you still have no voltage at terminals 1 and 2 of the panel, but you do have voltage from the transformer when it is not connected to the panel, take the next step. Remove the wires from terminals 1 and 2, remove the panel from the metal enclosure, and either allow it to hang in the air, or lay it on something non-conductive such as a piece of cardboard. Hook the transformer back up to terminals 1 and 2. If the transformer is still putting out power, but it dies once you connect it to the panel, then I'd say it's probably a bad panel.
Do you have a VISTA-20 or a VISTA-20P? If it's a VISTA-20 that's a much older system. If you aren't sure, can you email a picture to support@alarmgrid.com of the green circuit board? If you do see a PROM chip in the center of the board with a white sticker that has a 'WA' number on it, you can also reply back with the full WA number as that will identify which VISTA panel you actually have so that we can assist.
Hi I am trying to install a Vista 20. Ones y set the transformer and verify that is transforming from 110 to 16.5 I wired the Panel to the transformer. Panel did not Turn On, I verify voltage on wires that came from the Transformer and I have 16.5 A soon I plug the wires on Panel and I measured Voltage on panel screws Voltage disappear........... Can you explain to me why???
Do you have backup battery connected as well? You have your transformer connected to terminals 1 and 2 on the VISTA-20P? I would check your connections and rewire them to ensure there is not a loose connection on either end.
When I plug in my p20 vista to standard wall outlet, my panel loses power within 10 seconds. Could something be grounding out or is it something else?
And to add to what Frank said, in that situation, once you lose AC Power, THEN it will go dead.
The battery is constantly being charged by the AC transformer that powers the panel. If you lose AC power the backup battery will power the system until that battery drains. So to answer your question the panel will operate on AC power only but it will report a low battery if the battery is not connected or charging properly.
If my battery dies does the system go dead or will the system work off of home electricity without the battery.
You can't silence the low battery alerts with the 5.2 chip so I would just wait for the new battery and hook it up instead of dealing with the PROM upgrade and programming to silence the beeps as that would be more involved.
Hi, Sterling we have 5.2 but I ordered the total connect upgrade chip 10.23 when we cut the power and battery can we install the new prom but is there any setting we have to do at the panel? we did order the battery Thanks
What version if your 20P PROM chip? There may be a way to program the low battery beeps to stop sounding. Have you already ordered a new battery? If not, we offer one online at https://www.alarmgrid.com/products/ultratech-1240. You should just disconnect the leads to the old battery and land them onto the new battery.
Hi, Sterling thanks we get a beeping sound form the keypad I think once a day also what is the the right way to install the new battery cut AC power install the Battery then AC? and is there any commands we should? we do have Monitoring via alarmgrid
You don't need a battery to use the 20P system. The battery is there just for backup power in case you lose AC power.
Hi, how can we reset are vista 20p so we can use it without backup battery? we have to order a replacement battery but want to use are system until its installed

Answer 1

Power Cycling a Vista Alarm System

To power cycle a Vista Series alarm panel, unplug the positive (red) battery lead. Find the transformer, which should be within fifty feet of the panel. Unscrew the retaining screw from the outlet, then unplug the transformer. Wait a few seconds. Plug in the transformer, then the battery.

There are a number of situations where power cycling the Vista alarm panel might resolve a trouble condition. The presence of a comm fail message or "FC" is one. An issue with an attached AlarmNet communicator may be another. After a power cycle, the Vista panel will power back up and any trouble signals solved by the power cycle will be cleared. Of course, if the trouble condition still remains, a power cycle will not clear the error message from your alarm keypad, and further troubleshooting will be necessary.

To power cycle a Honeywell Vista Series panel, follow these steps:

1. Disconnect the battery. Disconnect one or both leads going from the alarm panel to the backup battery. If you choose to disconnect only one lead, make it the red lead.

2. Locate the transformer. The transformer should be mounted within fifty feet of the Vista panel. However, it may be hidden in an adjacent room, in a closet, or even in the attic. All Honeywell Vista panels use terminals 1 and 2 to connect AC power to the panel. Trace these wires to determine where the transformer is located. VISTA Series alarm control panels use either the 1361 or the 1321 AC transformer for power.

3. Unplug the transformer. The 1361 and 1321 transformers are both quite heavy. For this reason, and for tamper resistance, the transformer is attached to the outlet with a long retaining screw. This screw takes the place of the outlet cover screw, which means the transformer has to be plugged into the bottom outlet of a dual outlet receptacle. Unscrew the retaining screw, then unplug the transformer.

If you are unable to reach the AC transformer, and you want to complete a power cycle, you may have another option. If you know which circuit breaker controls the outlet where the alarm panel is plugged in, you can switch off the breaker.

4. Power the system up. Plug the transformer in, and re-attach the retaining screw. If you used the circuit breaker to power down, turn it back on to power back up. Finally, reconnect the battery lead(s) between the panel and the backup battery.

How do you power cycle a Honeywell VISTA?

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