Is The 2Gig GoControl Panel Flash Upgradeable?

Yes, the 2Gig GoControl alarm panel is flash upgradeable. There are 2 ways the 2Gig GoControl panel can be upgraded.

The 2Gig panel features OTA (over-the-air) updates. With this feature, users can have their alarm control panel remotely updated with the latest software without any inconvenience. This feature does require a cellular radio like the GC3GA-A or GCCDMV-A and an active account with a remote service provider. Keep in mind, that OTA updates may incur additional charges to your monthly service rate.

For those who are not actively monitored customers, a 2GIG UPCBL2 can be purchased and used to flash the panel locally. This method offers much faster speeds and requires a PC running Windows XP or later (MAC OS is not supported) and 1 available USB port (USB V1.1 or later). This will allow users to update the firmware in the 2Gig GoControl panel and TS1 Keypad quickly and easily.

Check out our detailed instructions for executing the local firmware update on your Go!Control panel.

Flashing the control panel removes the need of having to replace it in some cases. For example, if your GC2 panel is V1.9.3 or less it will not support any of the Alarm.com radios. The Verizon radio requires 1.9.4 and the AT&T V1.9.6. Using the upgrade cable is a great way to update your system and setup Alarm.com service.

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We're glad to hear you were able to get updated properly and we hope to work with you in the future once your contract is up.
Sterling, thank you for your advice and guidance. You guys here are always a great help! Just as a follow up to anyone (like I was) searching for this specific question. The panel firmware version should be fully supported by any monitoring service, but specifically to take advantage of all the ADC (alarm.com) services/options/devices, it makes sense to have the latest firmware available, BUT (and here was were my fear was), there does seem to be some online forum chatter about some service companies locking your system out if you have a version they "don't" like. Sounds dumb to me, why would they care, but I am sure they have their "reasons". For me, I was in fact able to upgrade my go control panel myself (went from 1.10.1 to 1.12) without any issues so far (its been a couple of days). I have read the lock out can occur anytime within 48 hours of the upgrade. Its been 3 days for me so I hope I am in the clear. Once my firmware version was 1.12, I was also able to get my Go Bridge IP Communicator integrated into my system (which for me was the end goal). I should note that as of 04/15/16 the latest firmware version for the Go! Control panel is at 1.14.1 Good luck!
I would call them and ask if you want to be sure.
I am still under contract...or else I would love to move to you guys (you guys have such an awesome/informative place here & youtube)! I am definitely considering you guys once my contract is up. I guess my question is more specifically: will a monitoring company care what firmware version the panel is running (my current monitoring company: Central Security Group). Is there something that might get screwed up with them (or alarm.com) if I upgrade myself (locally)? My end goal really is to end up adding the Go Communicator (IP Bridge) as my secondary network connection (and then eventually add home automation devices). I am on version 1.10.1 but the IP bridge device requires 1.12 at least.
Yes, you should be able to use the UPCBL2 to locally update your system. We have heard of instances where a local update can "brick" the system but if done properly, that shouldn't happen. Are you under contract with your current company now? If not, you should consider switching to us - https://www.alarmgrid.com/monitoring.
Can I still manually (locally) upgrade my GoControl panel if I have a monitored panel? I am hoping to upgrade the panel without having to go through my monitoring company. Is that possible or is it also possible to brick the panel completely (ie the monitoring company doesn't know how to talk to the panel because it has a newer firmware version)? Thanks in advance for the help!

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