Frequently Asked Questions

How Does a Monitored Alarm System Work?
Any monitored system is able to send out signals that alert others to system events. This is usually done through a cellular or IP connection. Learn more about alarm systems.
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How Do I Incorporate a Wired Contact Sensor with a Wireless Alarm System?
There are a few different ways that a wired alarm contact can be used with a wireless system. The most common way is to use a converter. Learn about wired alarm contacts.
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Can I Arm/Disarm a Qolsys IQ Panel 2 From My Phone?
By using the Alarm.com interactive service, it is possible to arm and disarm a Qolsys IQ Panel 2 from an iOS or Android device. Learn more about Alarm.com and its benefits.
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What is a Z-Wave Thermostat?
One way that a smart thermostat can communicate is across a Z-Wave network. These ingenious devices are great for smart home setups. Learn more about Z-Wave thermostats.
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Do I Need a Phone Line for a Home Security System?
Thanks to IP and cellular connectivity, a user does not need a phone line for a home security system. Learn about the communication paths used with alarm systems.
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What is Cellular Alarm Monitoring?
Arguably the best way for an alarm system to communicate is across a cellular network. This requires a cellular plan from a monitoring company. Learn about cellular monitoring.
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Are Wired or Wireless Alarm Systems More Secure?
When it comes to security systems, wired and wireless panels are equally as secure. A user can feel confident with either type of system. Learn more about alarm systems.
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Can I Mount a Honeywell 5800RP Outside?
The Honeywell 5800RP is not weatherproof, and it cannot be used outside. The device must be used inside, and it requires an electrical outlet. Learn more about the 5800RP.
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Can I Monitor My VISTA 20P Remotely w/o Paying Or Using Total Connect?
In order to securely monitor a VISTA 20P System remotely, a user needs access to Total Connect. This requires paying for the service. Learn more about Total Connect 2.0.
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How Do I Reset My 2GIG GC2 Alarm System's Password?
The Master and Installer Codes for a 2GIG GC2 will be reset to default following a factory reset of the panel. Learn how to reset the passwords for your 2GIG GC2 System.
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