Frequently Asked Questions
How Do I Disarm My DSC Alarm System?
There are three main ways to disarm a DSC Alarm System. It can be done from the panel, from a key fob, or from Alarm.com. Learn how to disarm a DSC Alarm System.
How Do I Arm My Alarm System?
The process for arming an alarm system differs between wireless and hardwired systems. Both system types follow a simple process. Learn how to arm your alarm system.
Why Am I receiving a "Duplicate User Code" Error in TC2?
You will receive a "Duplicate User Code" error if trying to enable partitions on a system with the same 4-digit code assigned to more than one user. Learn to deal with this error.
How Do I Setup Partitioning On My Total Connect Account?
Existing Total Connect accounts will be prompted to "Enable Partitions". Choose "Configure Now" and follow the prompts. Learn to set up partitioning in Total Connect 2.0.
Are Honeywell Smokes Compatible w/ Google Home?
A Honeywell Smoke Detector will not work with Google Home, even if the panel's interactive service is compatible. Find out why smoke detectors are incompatible with Google Home.
How Many Hardwired Zones Are On a Qolsys IQ Panel 2?
The IQ Panel 2 has two inputs for normally closed hardwired devices. Additional hardwired devices can be added using a wired to wireless converter. Learn more about IQ Panel 2.
How Do I Update My Tuxedo Touch's Firmware?
To update the Tuxedo Touch firmware, download the update files, transfer them to an SD card and insert the SD card into the Tuxedo Touch. Find out how to update a Tuxedo Touch.
How Do I Default a Honeywell SiXMINICT?
By defaulting a Honeywell SiXMINICT, the sensor's memory will be erased so that it can be learned-in with a new Lyric System. Find out how to default a Honeywell SiXMINICT.
How Do I Install the Honeywell 5800COMBO?
The Honeywell 5800COMBO comes with a mounting plate for installing the device. The plate is installed on the wall, and the sensor is mounted to the plate. Learn how to install the 5800COMBO.
How Do I Set The House ID For a Honeywell LYNX Touch?
The House ID Code for a LYNX Touch can be set from 01 to 31. It is used for communicating with bi-directional wireless devices. Find out how to set the House ID for a LYNX Touch.
There are three main ways to disarm a DSC Alarm System. It can be done from the panel, from a key fob, or from Alarm.com. Learn how to disarm a DSC Alarm System.
Added:
How Do I Arm My Alarm System?
The process for arming an alarm system differs between wireless and hardwired systems. Both system types follow a simple process. Learn how to arm your alarm system.
Added:
Why Am I receiving a "Duplicate User Code" Error in TC2?
You will receive a "Duplicate User Code" error if trying to enable partitions on a system with the same 4-digit code assigned to more than one user. Learn to deal with this error.
Added:
How Do I Setup Partitioning On My Total Connect Account?
Existing Total Connect accounts will be prompted to "Enable Partitions". Choose "Configure Now" and follow the prompts. Learn to set up partitioning in Total Connect 2.0.
Added:
Are Honeywell Smokes Compatible w/ Google Home?
A Honeywell Smoke Detector will not work with Google Home, even if the panel's interactive service is compatible. Find out why smoke detectors are incompatible with Google Home.
Added:
How Many Hardwired Zones Are On a Qolsys IQ Panel 2?
The IQ Panel 2 has two inputs for normally closed hardwired devices. Additional hardwired devices can be added using a wired to wireless converter. Learn more about IQ Panel 2.
Added:
How Do I Update My Tuxedo Touch's Firmware?
To update the Tuxedo Touch firmware, download the update files, transfer them to an SD card and insert the SD card into the Tuxedo Touch. Find out how to update a Tuxedo Touch.
Added:
How Do I Default a Honeywell SiXMINICT?
By defaulting a Honeywell SiXMINICT, the sensor's memory will be erased so that it can be learned-in with a new Lyric System. Find out how to default a Honeywell SiXMINICT.
Added:
How Do I Install the Honeywell 5800COMBO?
The Honeywell 5800COMBO comes with a mounting plate for installing the device. The plate is installed on the wall, and the sensor is mounted to the plate. Learn how to install the 5800COMBO.
Added:
How Do I Set The House ID For a Honeywell LYNX Touch?
The House ID Code for a LYNX Touch can be set from 01 to 31. It is used for communicating with bi-directional wireless devices. Find out how to set the House ID for a LYNX Touch.
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