Frequently Asked Questions

How do I determine if my SIM needs to be re-seated?
If a communicator is showing no signal where the signal should be good, or if all RSSI LEDs are flashing, the SIM may need to be reseated. Learn when a SIM re-seat may help.
Added:

Does The 2GIG GC3 Have A Compatible Touchscreen Keypad?
The 2GIG GC3 is compatible with the 2GIG SP1 and SP2 Touchscreen Keypads. These touchscreen devices will both work with the GC3. Find out how to use a keypad with the GC3.
Added:

How Do I Pair the 2GIG SP1 Keypad with the 2GIG GC3?
To pair the 2GIG SP1 with the 2GIG GC3, the GC3 must be running firmware version 3.1 or higher. It is added through the Keypads Menu. Learn how to pair the SP1 Keypad.To pair the 2GIG SP1 with the 2GIG GC3, the GC3 must be running firmware version 3.1.0.5572 or higher. It is added through the Keypads Menu. Learn how to pair the SP1 Keypad.
Added:

Will Honeywell 5800 Sensors Work on a DSC Impassa?
Honeywell 5800 Sensors operate at 345 MHz. Since the DSC Impassa accepts 433 MHz signals, the sensors cannot be used with the system. Find out which sensors work with the Impassa.
Added:

How Loud is the DSC WT4901 Wireless Indoor Siren on a DSC Impassa?
The DSC WT4901 can produce sounds of up to 85 dB. This is equally as loud as the Impassa internal siren. Learn more about the DSC Impassa and the DSC WT4901 Wireless Indoor Siren.
Added:

How Many DSC WT5500 Wireless Keypads Can I Add to the DSC Impassa?
Up to four DSC WT5500 Keypad devices can be used with a single DSC Impassa. The system will also support the DSC WTK5504. Learn more about the DSC WT5500 and the DSC Impassa.
Added:

Can I Use an LT-Cable w/ a DSC Impassa Alarm System?
A Honeywell LT-Cable will work with a DSC Impassa System. Using this cable can make it easier to power the system. Learn more about the DSC Impassa and the Honeywell LT-Cable.
Added:

Can I Turn Off the Siren for a DSC Impassa?
The DSC Impassa internal siren can be deactivated from within System Programming. The system's Installer Code is needed to access the menu. Learn more about the DSC Impassa siren.
Added:

How Loud is the DSC Impassa Siren?
The internal siren for the DSC Impassa produces sounds of up to 85 dB. The optional WT4911B Outdoor Siren can produce sounds up to 100 dB. Learn more about the DSC Impassa Siren.
Added:

How Do I Connect My DSC Impassa to WIFI?
There is no possible way to connect a DSC Impassa to WIFI. This is because there is no compatible WIFI card for the system. Learn more about the DSC Impassa Alarm System.
Added: