Frequently Asked Questions

How Do I Change the Battery in My Interlogix Simon XTi or XTi-5?
Inside an Interlogix Simon XTi or XTi-5 System is a battery pack that serves as the backup battery. To change the backup battery, simply unplug the old one and apply the new one. The new battery pack should snap into place. Learn how to replace the battery in an Interlogix Simon XTi or XTi-5.
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How Do I Enroll a Schlage Z-Wave Lock on an Interlogix Simon XTi or XTi-5?
To enroll a Schlage Z-Wave lock from a Simon XTi or XTi-5, you must first clear the device from the Z-Wave network. Then put the system into its Z-Wave learn mode, and learn the device in. Then test the lock after learning it in. Learn how to use a Schlage Z-Wave lock with a Simon XTi or XTi-5.
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How Do I Add an External Keypad to an Interlogix Simon XTi or XTi-5?
The Interlogix Two-Way Talking Touch Screen Keypad can be enrolled with a Simon XTi or XTi-5 System much in the same way as any wireless sensor. The external keypad is automatically recognized by the system so that it can be enrolled. Learn how to add an external keypad to a Simon XTi or XTi-5.
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How Do I Add a Wireless Zone to an Interlogix Simon XTi or XTi-5?
Any wireless sensor used with a Simon XTi or XTi-5 requires its own wireless zone. New zones are added through system programming. This is done by putting the system into its learn mode and then activating the tamper switch on the sensor. Learn how to add wireless zones on an XTi or XTi-5 System.
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How Do I Connect an iPhone to an Interlogix Simon XTi or XTi-5?
An iPhone can connect with an Interlogix Simon XTi or XTi-5 using the Alarm.com Mobile App. This app is available for free download from the App Store. The XTi or XTi-5 System will need active cellular service to work with Alarm.com. Learn how to use an iPhone with the Simon XTi or XTi-5.
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How Do I Control Lights w/ an Interlogix Simon XTi or XTi-5?
There is a section within system settings on an Interlogix Simon XTi or XTi-5 Panel for controlling Z-Wave lights. Please note that the lights will need to be programmed with the system before they can be controlled. Learn how to control Z-Wave lights on an Interlogix Simon XTi or XTi-5.
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How Do I Connect an Interlogix Simon XTi or XTi-5 to Phone Line Monitoring?
To connect a Simon XTi or XTi-5 to phone line monitoring, start by connecting the panel to a phone jack. Then program the dialer and adjust the reporting options. The panel will need active monitoring service to successfully dial out to a central station. Learn how to set up phone line monitoring.
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Will an Interlogix Simon XTi or XTi-5 Work w/ Google Home?
The Interlogix Simon XTi and XTi-5 Systems are compatible with Google Home devices. The user must pair their Google Home device with their Alarm.com account. This is done through the Google Home App. Learn how to pair your Interlogix Simon XTi or XTi-5 Alarm System with Google Home.
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Does the Qolsys IQ Panel 2 Support Partitions?
Software Update 2.3.0 made it possible for the Qolsys IQ Panel 2 to support partitions. The option is found within the Advanced Settings Menu. Learn about the Qolsys IQ Panel 2.
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How Do I Remove a Z-Wave Device from an Interlogix Simon XTi or XTi-5?
Removing a Z-Wave device from an Interlogix Simon XTi or XTi-5 System is very easy. Doing this will clear the device from the network. It is a good idea to always clear a Z-Wave device before attempting to add it to the network. Learn how to remove a Z-Wave device from a Simon XTi or XTi-5.
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