Frequently Asked Questions

How Do I Change the Battery in My Interlogix Simon XTi or XTi-5?
Inside an Interlogix Simon XTi or XTi-5 System is a battery pack that serves as the backup battery. To change the backup battery, simply unplug the old one and apply the new one. The new battery pack should snap into place. Learn how to replace the battery in an Interlogix Simon XTi or XTi-5.
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Can I Turn Off the Siren for an Interlogix Simon XTi or XTi-5?
The internal siren for a Simon XTi or XTi-5 System can be disabled from within system programming. The option is found inside the "Siren Options" sub-menu. You will need the system's Installer Code to access system programming. Learn how to disable the siren for a Simon XTi or XTi-5 System.
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How Do I Add a Wireless Zone to an Interlogix Simon XTi or XTi-5?
Any wireless sensor used with a Simon XTi or XTi-5 requires its own wireless zone. New zones are added through system programming. This is done by putting the system into its learn mode and then activating the tamper switch on the sensor. Learn how to add wireless zones on an XTi or XTi-5 System.
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How Do I Control Lights w/ an Interlogix Simon XTi or XTi-5?
There is a section within system settings on an Interlogix Simon XTi or XTi-5 Panel for controlling Z-Wave lights. Please note that the lights will need to be programmed with the system before they can be controlled. Learn how to control Z-Wave lights on an Interlogix Simon XTi or XTi-5.
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Will an Interlogix Simon XTi or XTi-5 Work w/ Google Home?
The Interlogix Simon XTi and XTi-5 Systems are compatible with Google Home devices. The user must pair their Google Home device with their Alarm.com account. This is done through the Google Home App. Learn how to pair your Interlogix Simon XTi or XTi-5 Alarm System with Google Home.
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How Do I Connect an Interlogix Simon XTi or XTi-5 to Phone Line Monitoring?
To connect a Simon XTi or XTi-5 to phone line monitoring, start by connecting the panel to a phone jack. Then program the dialer and adjust the reporting options. The panel will need active monitoring service to successfully dial out to a central station. Learn how to set up phone line monitoring.
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Does the Qolsys IQ Panel 2 Support Partitions?
Software Update 2.3.0 made it possible for the Qolsys IQ Panel 2 to support partitions. The option is found within the Advanced Settings Menu. Learn about the Qolsys IQ Panel 2.
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What Kind of Wire Do I Need to Use to Install an Interlogix Simon XTi or XTi-5?
The best wire to use when installing an Interlogix Simon XTi or XTi-5 System is an 18-gauge 2-conductor wire. To prevent the need for wire-stripping, a Honeywell LT-Cable can be used. This cable makes it even easier to install these systems. Learn more about wiring a Simon XTi or XTi-5 System.
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How Do I Use an Interlogix Simon XTi or XTi-5 to Control a Garage Door?
An Interlogix Simon XTi or XTi-5 can control a garage door if a Z-Wave garage door opener is used. A Z-Wave controller will need to be installed in the panel. This requires adding a cellular communicator for the system. Learn how to set up an XTi or XTi-5 System to control a garage door.
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Will an Interlogix Simon XTi or XTi-5 Work w/ a Phone Line?
By default, a Simon XTi or XTi-5 can only connect to monitoring using a phone line. However, we advise using a cellular connection with these systems. In order for these systems to use cellular connectivity, a cellular module must be installed. Learn how to connect an XTi or XTi-5 to the network.
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