Frequently Asked Questions

What Does FC Stand For on My Alarm System?
An FC code indicates that a Honeywell VISTA System is having trouble communicating. This message is often displayed on a keypad when the panel previously used its built-in dialer to send signals. This error code can be cleared by most end users. Learn more about the FC code on a VISTA panel.
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How Do I Remove a Wired Recessed Sensor?
A wired recessed sensor can easily be removed from a door or window. Simply pull out the sensor from the frame and disconnect the wiring. Then fish out the wire from the other end. The hole can be covered up or left for a new sensor. Learn more about removing a hardwired recessed sensor.
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How Do I Clear the FC Code on my Honeywell Alarm?
An FC code on a Honeywell VISTA System stands for Failed To Communicate. This means that the panel attempted to dial out using its built-in dialer, and it did not receive acknowledgement that the signal was accepted. Learn more about clearing the FC code on a Honeywell security system.
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Can I Connect a GC2 to Apple HomeKit?
In order to function with Apple HomeKit, a device must be able to be recognized by the Apple Home App. Since the 2GIG GC2 cannot be recognized by the Home App, it cannot function with HomeKit. However, certain other voice assistants can control a GC2. Learn more about the compatibility of the GC2.
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Is the Honeywell Lyric Security System Compatible w/ Google Home?
The Honeywell Lyric cannot be used with Google Home. But it is compatible with other voice assistants like Amazon Alexa and Siri through Apple HomeKit. Learn about the Lyric.
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Can I Connect a GC3 to Apple HomeKit?
There is no way to control a 2GIG GC3 system using Apple HomeKit. This is because the Apple Home App is unable to detect a GC3 panel. However, other voice assistants, like Amazon's Alexa and Google Home, are compatible with the GC3 system. Learn more about the 2GIG GC3 and its compatibility.
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What Kind of Transformer Does My Honeywell System Use?
Each Honeywell system requires a specific transformer to operate properly. New systems come with an appropriate transformer, but in some cases, a replacement may be required. There are also instances where it's appropriate to replace the original with a different one. Read on to learn more.Each Honeywell system requires a specific transformer to operate properly. New systems come with an appropriate transformer, but in some cases, a replacement may be required. There are also instances where it's appropriate to replace the original with a different one. Read on to learn more.
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Where are the Transformers for Honeywell/ADEMCO Security Systems Typically Installed?
A transformer for a Honeywell/ADEMCO system is plugged into a wall outlet. These devices are usually in an outlet nearby the system for convenience purposes. However, some installers may place them in a hidden area, such as an attic. Learn more about where these transformers are plugged in.
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Qolsys IQ Panel 2 vs 2GIG GC3
The IQ Panel 2 is the flagship panel from Qolsys, while the GC3 is the latest offering from 2GIG. Both wireless systems will make for an excellent centerpiece to any security setup, with each possessing similar features. But which one is considered better? Continue reading to find out.
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How Do I Upgrade My Honeywell VISTA's Version?
Upgrading a Honeywell VISTA involves removing the current prom chip from the panel's circuit board and then replacing it with a newer prom chip. Many users upgrade the version of their VISTA so that they can use Total Connect with their system. Learn more about upgrading a Honeywell VISTA Panel.
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