Frequently Asked Questions

How Do I Setup a Lyric Thermostat in My Total Connect Account?
To connect a Lyric Round Thermostat with Total Connect, you will first get the thermostat online and connect it with the Lyric App. You will then integrate your Lyric App account information into Total connect. The thermostat can then be synced with the Lyric Controller. Read on to learn more.
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How Do I Save Recordings from the IPCAM-WO?
You can access any recordings that were made by an IPCAM-WO IP Camera from the Events log on Total Connect. Once you have located the video that you want to save, click the download button for that video. Continue reading to learn more about saving video recordings from Total Connect.
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How Do I Program a Honeywell Vista-20P Alarm System?
Programming a Honeywell Vista-20P starts with accessing programming mode by entering in the installer code, followed by 800. Next, you will press the * key plus a field number, followed by an entry. Once you are finished, you can exit programming by pressing *99. Keep reading to learn more.
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Can I Program My Alarm Using Just Alarm.com?
The majority of panel programming cannot be conducted through Alarm.com. This includes enrolling new sensors and changing most settings Instead, most programming will need to be done on-site with the system itself. Learn more about Alarm.com and the features that it offers for security systems.
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What is the Best Alarm Keypad for a VISTA 20P?
When considering an alarm keypad for a Honeywell VISTA 20P, we recommend the 6160RF. The 6160RF is a great keypad that allows you to arm and disarm your system and make programming changes. It also conveniently includes a built-in wireless receiver. Keep reading to learn more about the 6160RF.
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If I Lose My Key Fob Can I Delete it from the System?
If your key fob becomes lost or stolen, you will be able to delete it from your security system. This will prevent the device from being used if it falls into the wrong hands. However, the process for deleting the key fob does vary between systems. Read on to learn how to delete a key fob.
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How Do I Prevent Pets from Setting off My Motion Detectors?
It can be very troubling when a pet sets off your motion detector. When this happens, it can cause costly false alarms and major inconveniences the end user. Luckily, most sensors can be adjusted to prevent this from happening. Learn how to prevent pets from setting off your motion detectors.
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How Do I Setup the Slideshow on My Honeywell LYNX Touch?
The slideshow feature on a LYNX Touch will have a series of images appear on the panel's screen if the system is left idle for a predetermined period of time. To do this, you must have images uploaded to your LYNX Touch system. There is currently no way to upload new images. Read on to learn more.
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How Do I Install a Honeywell 951WG in a Door?
Installing a Honeywell 951WG involves drilling holes into both the door and its frame. The sensor and its magnet will be inserted into these holes for a discreet installation. You will typically splice a 2-conductor cable to the fixed wires from the 951WG.. Learn to install a 951WG contact.
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What Kind of Security Systems are Compatible w/ Total Connect?
Total Connect is exclusively for use with Honeywell security systems. This includes any VISTA Panel, any LYNX Series Panel and the Lyric Controller. With Total Connect, you can arm and disarm your system, check the status of your sensors and control Z-Wave devices. Learn more about Total Connect.
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