Frequently Asked Questions

What Is the Difference Between 5800 Wireless Technology and Z-Wave?
Honeywell 5800 Series wireless sensors primarily consist of security and life-safety devices, while Z-Wave devices are generally for home automation purposes. Z-Wave devices can be controlled remotely using an interactive platform, such as Total Connect. This is not possible for 5800 Series devices.
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How Do I Program a 5802WXT to a Lynx Touch or Lyric Controller?
The 5802WXT wireless panic button can be programmed much in the same way as any other wireless sensor. This involves auto-learning in the serial number of the sensor through the zone programming mode of the panel. From there, adjust the settings for the device, and the 5802WXT will be ready for use.
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Which Thermostats are Compatible with Total Connect 2.0?
Any Honeywell WIFI thermostat is compatible with Total Connect, as is the Honeywell ZWSTAT. The Honeywell WIFI thermostats include the Lyric Round Thermostat and all of the Total Connect Comfort Thermostats. Once integrated with Total Connect, a thermostat can be fully controlled using the platform.
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How Do I Remotely Control a ZWSTAT from my Android or iOS Phone?
The ZWSTAT can be controlled remotely using either the Total Connect app or the Alarm.com app. You will use Total Connect if you have a Honeywell system. Alarm.com will be used if your system is a 2GIG or Qolsys model. You will need to have a monitoring plan that includes Total Connect or Alarm.com.
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What is the Best Smoke Detector for a Honeywell Security System?
The 5808W3 is a fantastic smoke detector for Honeywell Systems. The device includes both a smoke and heat detector, and it can be readily used with any Honeywell panel that is able to connect with 5800 Series wireless devices. When connecting with a Vista panel, a wireless receiver will be required.
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Why Doesn't My L5210 Do Anything When I Click "Program"?
If clicking on "Program" within the Installer Menu of a Honeywell L5210 does not take you to the next screen, you have been locked out of programming. This is because you selected "No" when asked if you wanted to allow the installer to reenter programming. You must use the backdoor method to get in.
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How Much Does Honeywell Total Connect Cost?
Honeywell's Total Connect interactive service does not feature one specific price. The price that a user pays for the service depends upon how much they are charged by their alarm monitoring company. A Honeywell security panel with an internet or cellular connection is required to use Total Connect.
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How Do I Get My Alarm Company to Change My Installer Code?
Contacting your alarm company is not needed to change the Installer Code on your panel. An end user is able to change their own Installer Code, assuming they know their current Installer Code. However, simply leaving the Installer Code at its default is the best option for the majority of end users.
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What Is the Best Long-Range, Wireless Outdoor Motion Sensor?
For a long-range outdoor motion detector, we recommend the 5800PIR-OD. This motion features a weather-resistant design that makes it tremendous for outdoor use. The device can detect motion at a range of up to 40 feet away, and a user can change the sensor's sensitivity by adjusting its pulse count.
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What is the Best Wired LCD Keypad?
If you are looking for the best wired LCD keypad, then you should look no further than the Honeywell Tuxedo Touch WIFI. The Tuxedo can control your security system, and supports Z-Wave device control. All of these features are available in an exciting, user-friendly color touchscreen.
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