Frequently Asked Questions

Is the Tuxedo Touch WIFI Enabled?
​The original Tuxedo Touch Keypad can't use WIFI connectivity. However, it can connect to the network through a built-in hard-wired ethernet connection. Additionally, the newer Tuxedo Touch WIFI includes all of the features of the original Tuxedo Touch, with either wired or WIFI capabilities.
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What is the Best Smoke Detector for a Honeywell Security System?
The 5808W3 is a fantastic smoke detector for Honeywell Systems. The device includes both a smoke and heat detector, and it can be readily used with any Honeywell panel that is able to connect with 5800 Series wireless devices. When connecting with a Vista panel, a wireless receiver will be required.
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How Do I Remotely Control a ZWSTAT from my Android or iOS Phone?
The ZWSTAT can be controlled remotely using either the Total Connect app or the Alarm.com app. You will use Total Connect if you have a Honeywell system. Alarm.com will be used if your system is a 2GIG or Qolsys model. You will need to have a monitoring plan that includes Total Connect or Alarm.com.
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How Do I Setup POE on Alarm.com's ADC-V720?
There are two ways of setting up power over ethernet (POE) on the Alarm.com ADC-V720 Outdoor Camera. It can either receive power directly from a POE network switch, or a POE injector can be used in combination with a non-POE network switch. Continue reading to learn more about POE on the ADC-V720.
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What Is the Best Long-Range, Wireless Outdoor Motion Sensor?
For a long-range outdoor motion detector, we recommend the 5800PIR-OD. This motion features a weather-resistant design that makes it tremendous for outdoor use. The device can detect motion at a range of up to 40 feet away, and a user can change the sensor's sensitivity by adjusting its pulse count.
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How Much Does Honeywell Total Connect Cost?
Honeywell's Total Connect interactive service does not feature one specific price. The price that a user pays for the service depends upon how much they are charged by their alarm monitoring company. A Honeywell security panel with an internet or cellular connection is required to use Total Connect.
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What Is the Difference Between a 2G and 4G Communicator on My Alarm Panel?
When deciding between a 2G and 4G cellular communicator, users should be aware that a 4G communicator will offer substantially faster speeds. This is useful for sending fast signals to a central monitoring station. Also, Z-Wave devices activated remotely will respond more quickly by using 4G speeds.
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Why Doesn't My L5210 Do Anything When I Click "Program"?
If clicking on "Program" within the Installer Menu of a Honeywell L5210 does not take you to the next screen, you have been locked out of programming. This is because you selected "No" when asked if you wanted to allow the installer to reenter programming. You must use the backdoor method to get in.
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How Do I Get My Alarm Company to Change My Installer Code?
Contacting your alarm company is not needed to change the Installer Code on your panel. An end user is able to change their own Installer Code, assuming they know their current Installer Code. However, simply leaving the Installer Code at its default is the best option for the majority of end users.
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What is the Best Wired Security Control Panel?
Users who are looking for a wired security control panel should strongly consider the VISTA-21iP. This system includes all of the functionality of the impressive VISTA-20P, with added IP connectivity. Once paired with a 6160RF keypad, the VISTA-21iP will be ready for almost any basic security use.
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