Frequently Asked Questions

How Do You Add A 2GIG IMAGE1 To The 2GIG GC3?
Find out how to add a 2GIG IMAGE1 to the 2GIG GC3
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How Many Fire Zones Are Available on the Lyric Gateway?
Learn how many Fire Zones are available on the Lyric Gateway
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How do I pair a LYNX Connect app to a LYNX Touch panel?
Learn how to pair the LYNX Connect app to your LYNX Touch control panel
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How do I program my panel to delay on an AC loss?
Learn why you cannot program a panel to delay on an AC loss
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Can I Use the Lyric Gateway W/O Total Connect?
Learn how to use the Lyric Gateway without Total Connect
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How do I change my Lyric Gateway's Installer Code?
Changing the Installer Code in the Lyric Gateway
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Is a Honeywell 5818MNL Compatible with Lyric Gateway?
Learn why the Honeywell 5818MNL is compatible with the Lyric Gateway
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Why does TC 2.0 show "Authentication Error" when I arm?
Learn why Total Connect says "Authentication Error" when you try to arm your system
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Does The FF345 Have A Camera In It?
Find out if the FF345 has a camera in it
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How do I program a Lyric Gateway Controller?
Programming Honeywell’s newest all-in-one panel
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