Frequently Asked Questions

Can the Qolsys IQ Remote Perform Smart Scenes?
To use an IQ Remote for smart scenes, the main IQ Panel 2 must be running Firmware Version 2.4.0 or higher, and it must be connected with Alarm.com. Learn about the IQ Remote.
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Where Can I Buy Light Modules for the Qolsys IQ Panel 2 Plus?
Alarm Grid sells Z-Wave Plus lights that can be easily integrated with Qolsys IQ Panel 2 Plus Alarm Systems. Learn about Z-Wave lights for the Qolsys IQ Panel 2 Plus.
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How Long Will a CR123A Lithium Battery Last in an Alarm Sensor?
Battery life varies between sensors. One sensor may have a significantly longer battery life than another, even when using the same battery. Learn about alarm sensor batteries.
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What Size Wire Should I Use for an Outdoor Siren?
It doesn't matter too much what size wire you use with sirens. Thicker wire will allow for longer wire runs. Outdoor sirens should use insulated wire. Learn about wiring a siren.
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Is the 2GIG CT100 Programmable?
You can program the 2GIG CT100 so that your HVAC system responds the way you want it to. Many users like to establish Z-Wave scenes for the thermostat. Learn about the 2GIG CT100.
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Why Won’t My Interlogix Repeater 80-922-1 Power On?
When wiring the Interlogix Repeater to its transformer, you must make sure to observe polarity. Otherwise, it won't power on. Learn about the Interlogix Repeater.
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How Do I Use a GE/Interlogix NetworX System w/ a Cellular Communicator?
The GE/Interlogix NetworX Panels have compatible cellular communicators available. A communicator must be activated by an alarm monitoring company. Learn about NetworX Panels.
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How Do I Connect a VISTA-20p to Wireless Internet?
The only IP options for a VISTA Panel involve using a wired ethernet connection. But you can achieve wireless connectivity using an ethernet to WIFI bridge. Read on to learn more.
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How Do I Add a Google Nest Thermostat to My Alarm.com Account?
The Google Nest Thermostat integration for Alarm.com returned in January 2020. Learn how to complete the integration and add your Google Nest Thermostat to your Alarm.com account.
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How Do I Set Custom Sounds for TC2 Push Notifications on Android?
If you are using the Total Connect 2.0 Mobile App for Android, then you can set custom sounds for each type of push notification. Learn how to set custom TC2 sounds on Android.
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