Frequently Asked Questions

How Do I Add a DSC HS2TCHP Touchscreen Keypad to a DSC PowerSeries NEO?
The DSC HS2TCHP Keypad provides convenient touchscreen control to a DSC PowerSeries NEO System. Find out how to add this full-color touchscreen keypad to a PowerSeries NEO.
Added:

How Do I Power On a DSC PowerSeries NEO?
A DSC PowerSeries NEO Panel uses a 16.5VAC, 40VA transformer for power. Since AC power is used, polarity does not matter. Learn how to power on a DSC PowerSeries NEO.
Added:

How Do I Clear a Reporter Failure Condition From a Honeywell Lyric Controller?
The Lyric shows a Reporter Failure Trouble if it is unable to send a report to AlarmNet via the enabled communication path within a set time. Learn about this error message.
Added:

Can I Update the Firmware On a Honeywell L5200 Alarm System?
Any Honeywell LYNXTOUCH-MSD Firmware Updater Tool manufactured after October 2019 will work with a Honeywell L5200 System. Learn how to update a Honeywell L5200.
Added:

What Is the Best Way to Monitor a Honeywell L5210?
If you have an L5210, then the best option is cellular monitoring. This is the most reliable comm path available for the system. Find out your options for monitoring an L5210.
Added:

Can I Make My Honeywell VISTA Security System Wireless?
A Honeywell VISTA can support wireless sensors if you add a compatible wireless receiver. You can then use the system without wired sensors. Learn how to make your panel wireless.
Added:

How Often Should I Replace a Honeywell Carbon Monoxide Detector?
Most Honeywell CO Detectors have a 10-year lifespan. But it is important to check the instructions to be sure. Find out how often a carbon monoxide sensor must be replaced.
Added:

What Does "103 check lngrng radio" Mean On My ADT System?
If you see a Check 103 Error on your ADT Security System, then it means that there is a problem with the system's communicator. Learn about the Check 103 Error Message.
Added:

How Do I Clear a Check 950 Comm Trouble On a Honeywell Lyric Controller?
A Lyric System showing 950 Comm Trouble is either not properly registered, or it has experienced an extended WIFI and/or cellular outage. Learn about Check 950 Comm Trouble.
Added:

How Do I Check If the Tamper Switch On My Lyric Controller Is Bad?
If the tamper switch on a Lyric Panel isn't functional, then the system might display a Check 900 Cover Tamper Trouble. Learn how to check if your Lyric has a bad tamper switch.
Added: