Frequently Asked Questions
How Do I Add a Z-Wave Light to My IQ Panel 2?
Adding a Z-Wave light to your IQ Panel 2 will let you control it from the panel and from Alarm.com if the system is monitored. Learn how to add a Z-Wave light to an IQ Panel 2.
Can I Add the ADC-VC736 to My Wireless Network?
The Alarm.com ADC-VC736 Large Bullet Camera can only connect to a wireless network if you add an ethernet to WIFI Bridge like the ADC-W110. Learn about the ADC-VC736.
How Do I Install the Resideo LTE-IA On My VISTA P-Series System?
The Resideo LTE-IA is a great dual-path communicator for a VISTA P-Series System. Make sure to test signal strength before mounting. Learn how to install the Resideo LTE-IA.
Why is Total Connect 2.0 Showing the Incorrect Life-Safety Alarm for My VISTA-128BPT?
Any VISTA-128BPT running FW Version 11.4 or lower with 2*22 enabled will display the wrong alarm type when a fire alarm is initiated on Partitions 2 - 8. Learn about this issue.
What is the Alarm.com Water Management Add-On Package?
You need the Alarm.com Water Management Add-On Package if you plan to use smart water valves with Alarm.com. Learn about the Alarm.com Water Management Add-On Package.
Does Alarm.com Support Water Valves?
If you have Alarm.com, you can have the Water Management Add-On Package enabled so that the platform will support water valves. Learn how to use water valves with Alarm.com.
Which Communicators are Compatible With the Interlogix Simon XTi-5i?
When looking for a communicator for a Simon XTi-5i Panel, you will choose between the Alarm.com XT-511 Series and the Interlogix 600-1048 Series. Learn about XTi-5i Communicators.
What Do the LED Lights on the ADC-V723 Mean?
The Alarm.com ADC-V723 Outdoor Camera has LED lights to indicate current status. Find out the meaning of all the possible LED lights on the ADC-V723 Outdoor Camera.
How Do I Update the Firmware On an ADC-V723?
If a firmware update is available for the ADC-V723, then you can use the Alarm.com customer website to push down the update. Learn how to update the firmware for an ADC-V723.
How Do I Factory Reset an ADC-V723 to Default?
By performing a factory reset for an ADC-V723, all programming and memory from the device will be deleted. Learn how to restore an ADC-V723 Outdoor Camera to factory default.
Adding a Z-Wave light to your IQ Panel 2 will let you control it from the panel and from Alarm.com if the system is monitored. Learn how to add a Z-Wave light to an IQ Panel 2.
Added:
Can I Add the ADC-VC736 to My Wireless Network?
The Alarm.com ADC-VC736 Large Bullet Camera can only connect to a wireless network if you add an ethernet to WIFI Bridge like the ADC-W110. Learn about the ADC-VC736.
Added:
How Do I Install the Resideo LTE-IA On My VISTA P-Series System?
The Resideo LTE-IA is a great dual-path communicator for a VISTA P-Series System. Make sure to test signal strength before mounting. Learn how to install the Resideo LTE-IA.
Added:
Why is Total Connect 2.0 Showing the Incorrect Life-Safety Alarm for My VISTA-128BPT?
Any VISTA-128BPT running FW Version 11.4 or lower with 2*22 enabled will display the wrong alarm type when a fire alarm is initiated on Partitions 2 - 8. Learn about this issue.
Added:
What is the Alarm.com Water Management Add-On Package?
You need the Alarm.com Water Management Add-On Package if you plan to use smart water valves with Alarm.com. Learn about the Alarm.com Water Management Add-On Package.
Added:
Does Alarm.com Support Water Valves?
If you have Alarm.com, you can have the Water Management Add-On Package enabled so that the platform will support water valves. Learn how to use water valves with Alarm.com.
Added:
Which Communicators are Compatible With the Interlogix Simon XTi-5i?
When looking for a communicator for a Simon XTi-5i Panel, you will choose between the Alarm.com XT-511 Series and the Interlogix 600-1048 Series. Learn about XTi-5i Communicators.
Added:
What Do the LED Lights on the ADC-V723 Mean?
The Alarm.com ADC-V723 Outdoor Camera has LED lights to indicate current status. Find out the meaning of all the possible LED lights on the ADC-V723 Outdoor Camera.
Added:
How Do I Update the Firmware On an ADC-V723?
If a firmware update is available for the ADC-V723, then you can use the Alarm.com customer website to push down the update. Learn how to update the firmware for an ADC-V723.
Added:
How Do I Factory Reset an ADC-V723 to Default?
By performing a factory reset for an ADC-V723, all programming and memory from the device will be deleted. Learn how to restore an ADC-V723 Outdoor Camera to factory default.
Added: