Frequently Asked Questions

How Do I Enroll My PowerG Wireless Sensor?
The enrollment function on a PowerG Sensor is often activated by inserting fresh batteries or by pressing and holding an enrollment button. Learn how to enroll your PowerG Sensor.
Added:

What Z-Wave Devices Work w/ a Honeywell L5210 Alarm System?
You can use nearly any Z-Wave home automation device with an L5210, as long as an L5100-ZWAVE module is installed. But you cannot use Z-Wave security devices with the system. Learn about the L5210.
Added:

Can I Show Temperature on a Qolsys IQ Panel 2?
The Qolsys IQ Panel 2 can show the local high-low temperature forecast, as well as the temperature from a Z-Wave thermostat. Learn about the Qolsys IQ Panel 2 System.
Added:

Do Fortrezz Products Work w/ Honeywell Security Systems?
Some Fortrezz products will work with Honeywell Panels. These include the Z-Wave sirens, water valves, and relay modules. Learn which Fortrezz products work with Honeywell Panels.
Added:

Does a Honeywell LTE-XA Automatically Set the Security System's Time?
The only way to set the time for a Honeywell VISTA System is to do so manually. A communicator like the LTE-XA will not automatically set the time. Learn about VISTA Panels.
Added:

Why Is My 5816 Showing a Fault When My Window is Closed?
A Honeywell 5816 Sensor must be properly aligned with its accompanying magnet when the window is closed, or else the zone will show a fault. Learn about the Honeywell 5816.
Added:

What Are the Best Features for the Lyric Alarm System?
The Honeywell Lyric Security Panel has many features, including HomeKit support, built-in Z-Wave, integrated WIFI, and Amazon Alexa compatibility. Learn about the Lyric System.
Added:

Can a PIR Ceiling Motion Sensor be Wall-Mounted?
While ceiling mount motion sensors are intended for use on the ceiling, these devices will technically work when mounted to the wall. Learn about PIR ceiling motion sensors.
Added:

Do Cameras Stay Powered On When an Alarm System is Disarmed?
Security cameras will stay powered on when a system is disarmed because they are associated with the monitoring platform rather than the panel. Learn more about security cameras.
Added:

Will Total Connect 2.0 Show an Alarm if a Prior Alarm Isn't Cleared?
If an alarm occurs on your Honeywell System, then you must clear the alarm. Otherwise, TC2 will not show a future alarm for the same zone. Find out how TC2 displays alarms.
Added: