2GIG GC3 Frequently Asked Questions
How Do I Update the Firmware On My 2GIG GC3?
Download the update files to the root directory of a USB drive. Plug the drive into the port on top of the GC3 panel. When prompted, press Update and enter a proper code. Read on.
How Do I Add a Duress Code Using the Alarm.com Customer App?
Alarm.com allows users to configure a Duress Code using the Alarm.com customer app. When a user disarms using the Duress Code, a silent alert is sent to monitoring. Learn more.
How Do I Use the Honeywell 5800C2W With a 2GIG GC3 or GC3e?
With the Honeywell 5800C2W, you can continue using your hardwired sensors with your wireless 2GIG GC3 or 2GIG GC3e Security System. Learn to use the 5800C2W with a GC3 or GC3e.
How Do I Upgrade My 2GIG GC3 to a Honeywell PROA7PLUS?
You can use a PROTAKEOVER Module to use your existing 2GIG GC3 Sensors with a new PROA7PLUS Alarm System. Learn how to upgrade to a PROA7PLUS Panel from a 2GIG GC3.
How Do I Power Cycle My Wireless Alarm System?
To power cycle your wireless system, drop both battery and AC power to shut down. Power on by connecting battery first, and AC power second. Learn to power cycle a wireless system.
How Do I Reset My Wireless Alarm System
The two types of resets you can perform for a wireless security system include a power cycle reset and a factory default reset. Learn to reset your wireless alarm system.
Why Is the Installer Toolbox Icon Grayed Out On My 2GIG GC3?
If you try to access the Installer Toolbox on your 2GIG GC3 while the system is armed, then the option will be grayed out and cannot be accessed. Learn about the 2GIG GC3.
How Do I Change the Partition Assignment On a GC3 or GC3e Zone?
To switch a sensor to a different GC3 or GC3e Smart Area Partition, you should clear its zone and reprogram from scratch. Learn how to switch a sensor to a different partition.
Why Can't I Clear a Trouble Condition On My 2GIG GC3 or GC3e?
Users have reported unclearable trouble conditions on 2GIG GC3 and GC3e Systems when Smart Area Partitions are enabled. No fix is currently available. Learn about this problem.
Will a Scene Created in Alarm.com be Pushed to a 2GIG GC3 or 2GIG GC3e?
Scenes created in Alarm.com are not made available for local control on the GC3 or GC3e Panel. They can only be performed from Alarm.com. Learn about Alarm.com smart scenes.
Download the update files to the root directory of a USB drive. Plug the drive into the port on top of the GC3 panel. When prompted, press Update and enter a proper code. Read on.
Added:
How Do I Add a Duress Code Using the Alarm.com Customer App?
Alarm.com allows users to configure a Duress Code using the Alarm.com customer app. When a user disarms using the Duress Code, a silent alert is sent to monitoring. Learn more.
Added:
How Do I Use the Honeywell 5800C2W With a 2GIG GC3 or GC3e?
With the Honeywell 5800C2W, you can continue using your hardwired sensors with your wireless 2GIG GC3 or 2GIG GC3e Security System. Learn to use the 5800C2W with a GC3 or GC3e.
Added:
How Do I Upgrade My 2GIG GC3 to a Honeywell PROA7PLUS?
You can use a PROTAKEOVER Module to use your existing 2GIG GC3 Sensors with a new PROA7PLUS Alarm System. Learn how to upgrade to a PROA7PLUS Panel from a 2GIG GC3.
Added:
How Do I Power Cycle My Wireless Alarm System?
To power cycle your wireless system, drop both battery and AC power to shut down. Power on by connecting battery first, and AC power second. Learn to power cycle a wireless system.
Added:
How Do I Reset My Wireless Alarm System
The two types of resets you can perform for a wireless security system include a power cycle reset and a factory default reset. Learn to reset your wireless alarm system.
Added:
Why Is the Installer Toolbox Icon Grayed Out On My 2GIG GC3?
If you try to access the Installer Toolbox on your 2GIG GC3 while the system is armed, then the option will be grayed out and cannot be accessed. Learn about the 2GIG GC3.
Added:
How Do I Change the Partition Assignment On a GC3 or GC3e Zone?
To switch a sensor to a different GC3 or GC3e Smart Area Partition, you should clear its zone and reprogram from scratch. Learn how to switch a sensor to a different partition.
Added:
Why Can't I Clear a Trouble Condition On My 2GIG GC3 or GC3e?
Users have reported unclearable trouble conditions on 2GIG GC3 and GC3e Systems when Smart Area Partitions are enabled. No fix is currently available. Learn about this problem.
Added:
Will a Scene Created in Alarm.com be Pushed to a 2GIG GC3 or 2GIG GC3e?
Scenes created in Alarm.com are not made available for local control on the GC3 or GC3e Panel. They can only be performed from Alarm.com. Learn about Alarm.com smart scenes.
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