Honeywell VISTA-20PSIA Frequently Asked Questions

Can I Monitor My VISTA 20P Remotely w/o Paying Or Using Total Connect?
In order to securely monitor a VISTA 20P System remotely, a user needs access to Total Connect. This requires paying for the service. Learn more about Total Connect 2.0.
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What is the Total Connect Platform?
Honeywell Systems are able to connect with an interactive service platform called Total Connect. This service is used for various system functions. Learn more about Total Connect.
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Why Am I receiving a "Duplicate User Code" Error in TC2?
You will receive a "Duplicate User Code" error if trying to enable partitions on a system with the same 4-digit code assigned to more than one user. Learn to deal with this error.
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How Do I Setup Partitioning On My Total Connect Account?
Existing Total Connect accounts will be prompted to "Enable Partitions". Choose "Configure Now" and follow the prompts. Learn to set up partitioning in Total Connect 2.0.
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What is the Best Alarm Keypad for a VISTA 20P?
When considering an alarm keypad for a Honeywell VISTA 20P, we recommend the 6160RF. The 6160RF is a great keypad that allows you to arm and disarm your system and make programming changes. It also conveniently includes a built-in wireless receiver. Keep reading to learn more about the 6160RF.
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How Do I Program a Honeywell Vista-20P Alarm System?
Programming a Honeywell Vista-20P starts with accessing programming mode by entering in the installer code, followed by 800. Next, you will press the * key plus a field number, followed by an entry. Once you are finished, you can exit programming by pressing *99. Keep reading to learn more.
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How Do I Program a Wired Zone on a Vista Panel?
Determine how you wish to connect your wired zone, then program each zone according to the way it is wired. Zone 1 must always be wired with a 2K end or line resistor. Zones 2 - 6 (15P) or 2 - 8 (20P, 21iP) can be programmed as Normally Open, Normally Closed, or EOL. Read on to learn more. Determine how you wish to connect your wired zone, then program each zone according to the way it is wired. Zone 1 must always be wired with a 2K end of line resistor. Zones 2 - 6 (15P) or 2 - 8 (20P, 21iP) can be programmed as Normally Open, Normally Closed, or EOL. Read on to learn more.
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Can I Get Notified by My VISTA When an Alarm is Set Off?
A user can choose to receive text and email alerts from Total Connect that will notify them whenever an alarm event occurs on their VISTA system. To do this, the VISTA system must first be set up with the Total Connect platform. An internet or cellular connection is needed to connect to the service.
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Should I Change My Installer Code?
Most users find that there is no need for them to change the Installer Code on their security panel. This is because leaving their Installer Code at the default does not present any sort of security risk. Also, changing the Installer Code can lead to confusion and extra hassle for the user later on.
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Do I Need a 5881ENH on My VISTA Security System?
A VISTA security system will not require a 5881ENH, or any other type of wireless receiver, if only hard-wired sensors are going to be used with the panel.
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