Honeywell VISTA-21iP Frequently Asked Questions

How Do I Turn Off My Honeywell Alarm System?
There is no true off button on a Honeywell alarm system. To power down your panel, you must disconnect both its backup battery and its plug-in transformer. Then check the panel's keypad or its display screen to make sure that it is off. Learn more about shutting down a Honeywell alarm system.
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What is the Best Door/Window Sensor for the VISTA 21iP?
The best door and window sensor for a VISTA 21iP depends upon the needs of the end user. The user will need to decide if they want their sensor to be hardwired or wireless. They will also need to choose between recessed and surface-mounted contacts. Learn more about door and window sensors.
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Can I Program My Alarm Using Just Total Connect 2.0?
Most alarm system programming is done at the panel and cannot be completed through the Total Connect 2.0 service. Total Connect 2.0 is mostly for interacting with your system once it has already been programmed, not for actually setting up the system. Read on to learn more about Total Connect.
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What is Zone-Doubling on a Honeywell VISTA System?
Zone-doubling is a method of using different value resistors on zones 2 - 8 to allow 7 hardwired zone inputs to behave like 14 separate zones. This is particularly helpful if you need more than 8 hardwired zones, but fewer than 16. Zone 2, doubled, becomes 2 and 10, zone 3 becomes 3 and 11, and so on.
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What Panels Support the Maintenance Feature on the 5808W3?
Any panel that supports 5800 Series wireless can support maintenance supervision on the 5808W3. Read on to see how this feature is enabled on each panel.
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What is the Difference Between a Master Code and a Normal User Code?
A master code has the ability to add, edit, and delete other user codes. It can never deleted, only edited. A user code can only arm, disarm, and bypass.
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How Do I Enter Walk Test Mode on a Vista Panel?
You can enter walk test mode on the Vista-15P, 20P, 21iP panels by keying in Installer Code + [5] + [0]. The panel must be "Ready" to access test mode.
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How do you power cycle a Honeywell VISTA?
Disconnect the positive leg of the battery. Find the plug-in transformer, unscrew it from the center of the outlet then unplug the transformer. Learn how to power cycle a Vista.
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Will My Monitoring Company Change My Installer Code?
It is possible an alarm company will change the installer code for the security system. Some companies do this as a way of limiting what the user can do.
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What is a Transmitter Sniffer Test on a Vista Panel?
The transmitter sniffer test is used to verify that programming for wireless zones is correct, and that the devices are transmitting. Read on to learn more!
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