Lutron and Apple HomeKit Certified FAQ
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Document Transcript
Lutron®
and
Apple®
HomeKit™
certified
FAQ
Contents
General
Questions
...............................................................................................................................
.........
2
What
is
Apple®
HomeKit?
.........................................................................................................................
2
What
is
a
HomeKit
accessory?
..................................................................................................................
2
What
can
I
do
with
Lutron
HomeKit
accessories?
....................................................................................
2
What
are
HomeKit
apps?
..........................................................................................................................
2
What
products
from
Lutron
work
with
HomeKit?
....................................................................................
3
How
do
I
know
if
a
product
is
a
HomeKit
accessory?
...............................................................................
3
How
does
HomeKit
work?
........................................................................................................................
3
What
Apple
hardware/software
is
required
for
HomeKit?
......................................................................
4
How
do
I
know
that
my
home
data
is
secure?
.........................................................................................
4
What
Lutron
hardware/software
is
required
for
HomeKit?
.....................................................................
5
Will
my
Smart
Bridge
work
with
HomeKit?
..............................................................................................
5
Why
is
a
generation
2
Smart
Bridge
required
for
HomeKit?
....................................................................
5
Other
than
HomeKit
support,
are
there
any
other
differences
between
generation
1
and
generation
2
Smart
Bridges?
...............................................................................................................................
...........
5
Siri
Integration
Questions
.............................................................................................................................
6
How
do
I
set
up
Siri
to
work
with
Caséta
Wireless?
.................................................................................
6
Do
I
always
need
to
press
the
home
button
on
my
iOS
device
in
order
to
have
Siri
control
my
lights?
.
7
How
does
Siri
know
which
rooms
my
lights
are
in?
.................................................................................
7
What
is
a
“room”?
...............................................................................................................................
.....
8
What
is
a
“zone”?
...............................................................................................................................
......
8
Can
everyone
in
the
home
use
Siri
from
their
own
iOS
device?
..............................................................
9
Does
Siri
work
for
Lutron
shades?
............................................................................................................
9
Do
you
need
the
Lutron
app
on
your
iPhone,
iPad
or
iPod
Touch
for
Siri
to
work
with
Caséta?
.............
9
Help
...............................................................................................................................
..............................
10
Tips
&
Limitations
...............................................................................................................................
....
10
Troubleshooting
...............................................................................................................................
.......
10
General
Questions
What
is
Apple
®
HomeKit?
HomeKit
is
a
framework
in
iOS
8
for
communicating
with
and
controlling
connected
accessories
in
a
user’s
home.
You
can
enable
users
to
discover
HomeKit
accessories
in
their
home
and
configure
them,
or
you
can
create
actions
to
control
those
devices.
Users
can
group
actions
together
and
trigger
them
using
Siri.
What
is
a
HomeKit
accessory?
A
HomeKit
accessory
is
a
product
that
has
a
special
“chip”
built
into
it.
The
“chip”
is
called
an
MFi
coprocessor.
MFi
stands
for
Made
For
iPhone/iPod/iPad.
Accessories
can
come
in
3
forms.
They
can
be
a
manufacture’s:
1.
Product
with
a
built
in
Wi
‐
Fi
Radio
2.
Product
with
a
built
in
Bluetooth
Radio
3.
System
bridge
(like
Lutron’s
generation
2
Smart
Bridge
and
Smart
Bridge
Pro)
What
can
I
do
with
Lutron
HomeKit
accessories?
1.
After
you
pair
your
HomeKit
‐
enabled
Smart
Bridge
and
iOS
device,
you
can
use
Siri
commands
to
turn
on,
off
and
adjust
Caséta
Wireless
in
‐
wall
dimmers
and
lamp
dimmers.
Here
are
some
examples:
a.
"Turn
on
the
lights"
or
"Turn
off
the
lights."
b.
"Dim
the
lights"
or
"Set
the
brightness
to
50%."
c.
"Turn
off
Chloe's
light."
If
you
set
up
zones
or
rooms
within
the
Lutron
app,
you
can
also
use
commands
like
this:
d.
"Turn
on
the
upstairs
lights."
e.
"Turn
down
the
kitchen
lights"
f.
"Dim
the
lights
in
the
dining
room
to
50%."
g.
"Make
the
living
room
lights
the
brightest."
2.
3
rd
party
HomeKit
apps
can
control
Caséta
Wireless
dimmers,
switches,
and
Lutron
wireless
shades.
3rd
party
HomeKit
Apps
are
apps
that
iOS
software
developers
create
to
aggregate
HomeKit
accessories
together
into
a
single
app
that
can
control
multiple
HomeKit
accessories...
even
from
different
manufacturers.
What
are
HomeKit
apps?
HomeKit
apps
enable
Apple
iOS
users
to
discover
compatible
accessories
and
configure
them.
Users
can:
Create
actions
to
control
accessories
Group
them
together
Trigger
them
by
using
Siri
3rd
party
HomeKit
Apps
are
developed
by
Apple
(iOS)
software
developers
to
aggregate
HomeKit
accessories
together
into
a
single
app
that
can
control
multiple
HomeKit
accessories.
3
rd
party
apps
must
be
tested
and
approved
by
Apple.
What
products
from
Lutron
work
with
HomeKit?
Lutron
has
two
HomeKit
accessory
bridges.
Both
bridges
enable
control
of
Caséta®
dimmers,
Caséta
lamp
dimmers,
Caséta
PRO
dimmers,
Caséta
switches,
and
Serena®
motorized
shades.
The
PRO
bridge
also
enables
controls
of
select
Sivoia®
QS
Wireless
motorized
shades.
The
two
bridges
are:
Lutron
Smart
Bridge
(generation
2):
L
‐
BDG2
‐
WH
Lutron
Smart
Bridge
Pro
(generation
2):
L
‐
BDGPRO2
‐
WH
The
HomeKit
app
Lutron
developed
is
called
the
“Lutron
App
for
Caséta
Wireless”
How
do
I
know
if
a
product
is
a
HomeKit
accessory?
A
product
is
a
HomeKit
accessory
if
it
has
been
licensed
by
Apple
as
a
HomeKit
compatible
product.
Any
product
that
is
compatible
with
HomeKit
will
have
a
“Works
with
Apple
HomeKit”
mark
on
the
packaging,
and
on
a
label
on
the
product
itself
Example
of
“Works
with
Apple
HomeKit”
logo
on
packaging:
How
does
HomeKit
work?
When
you’re
at
home
on
your
Wi
‐
Fi
network,
and
you
tell
Siri
to
do
something
(ex.
“Turn
off
my
lights”),
the
message
is
sent
over
your
Wi
‐
Fi
network
to
your
HomeKit
accessories.
If
you
are
away
from
home
and
you
tell
Siri
to
do
something,
the
message
is
sent
via
the
Internet
to
an
Apple
TV®
device
in
your
home,
which
then
sends
the
message
over
your
Wi
‐
Fi
network
to
your
HomeKit
accessory.
If
the
HomeKit
accessory
uses
Wi
‐
Fi
or
Bluetooth
as
their
RF
communication,
the
message
gets
sent
directly
to
the
device.
If
the
HomeKit
accessory
products
use
something
other
than
Wi
‐
Fi
for
RF
communication,
like
Lutron
Clear
Connect,
ZigBee,
or
Z
‐
Wave,
the
message
gets
sent
to
the
products
gateway
(or
bridge)
device,
in
our
case
the
Lutron
Smart
Bridge
or
Smart
Bridge
Pro,
which
then
sends
the
message
to
the
devices
(ex.
Caséta
Wireless
dimmers)
Diagram
below
of
how
Lutron’s
HomeKit
Smart
Bridge
works
when
you’re
in
your
home
Diagram
below
of
how
HomeKit
works
when
you’re
away
from
home
(Apple
TV
required)
What
Apple
hardware/software
is
required
for
HomeKit?
An
iPhone®,
iPad®,
or
iPod®
touch
with
iOS
8.3
or
later
is
required
for
HomeKit.
You
can
check
your
iOS
version
in
Settings
>
General
>
About
>
Version.
For
remote
access,
a
3
rd
generation
or
later
Apple
TV
with
software
version
7.0
or
later
is
required
in
the
home.
Follow
the
steps
here
to
make
sure
you
have
a
supported
Apple
TV:
https://support.apple.com/en
‐
us/HT200008
.
Remote
access
through
Apple
TV
may
require
you
to
log
out
of
iCloud
and
log
back
in
on
your
Apple
TV.
Tip:
Siri
will
be
more
responsive
if
you
set
the
Sleep
After
setting
to
“Never”
in
Settings
>
General
on
your
Apple
TV.
If
you
have
any
other
issues
setting
up
Apple
TV,
please
contact
Apple
Customer
Support.
How
do
I
know
that
my
home
data
is
secure?
HomeKit
integration
uses
built
in
iOS
security
and
privacy
features.
For
more
information,
see
http://www.apple.com/privacy/privacy
‐
built
‐
in/
iCloud
keychain
is
also
used
to
protect
your
data.
For
more
information
about
iCloud
keychain,
see:
https://support.apple.com/en
‐
us/HT204085
.
If
you
have
any
issues
related
to
iCloud
keychain,
please
see
Apple
customer
support:
https://www.apple.com/s
upport/icloud/keychain/
What
Lutron
hardware/software
is
required
for
HomeKit?
A
Lutron
Smart
Bridge
generation
2
(L
‐
BDG
2
‐
WH)
or
Lutron
Smart
Bridge
Pro
generation
2
(L
‐
BDGPRO
2
‐
WH)
is
required,
as
well
as
the
iOS
Lutron
App
for
Caséta
Wireless
version
2.2
or
later.
Note:
the
Lutron
Smart
Bridge
model
number
MUST
contain
a
“2”
in
it.
The
Lutron
Smart
Bridges
without
the
“2”
in
the
model
number
do
not
support
HomeKit.
With
the
exception
of
HomeKit
support,
all
other
features
remain
identical
for
generation
1
and
generation
2).
Will
my
Smart
Bridge
work
with
HomeKit?
Check
the
model
number
on
the
bottom
of
your
Smart
Bridge
and
check
that
it
starts
with
L
‐
BDG2,
or
L
‐
BDGPRO2.
These
models
support
HomeKit.
Lutron
added
additional
functionality
to
the
Smart
Bridge
in
rev
2
hardware
in
order
to
support
HomeKit.
Otherwise
you
will
need
to
purchase
a
Lutron
Smart
Bridge
version
2
(L
‐
BDG
2
‐
WH)
or
Lutron
Smart
Bridge
Pro
version
2
(L
‐
BDGPRO
2
‐
WH),
then
follow
the
steps
to
upgrade
within
the
Lutron
app.
Lutron
will
release
an
update
that
walks
through
the
upgrade.
Why
is
a
generation
2
Smart
Bridge
required
for
HomeKit?
Apple
requires
that
all
HomeKit
accessories
have
a
special
“chip”
built
into
it.
The
“chip”
is
called
an
MFi
coprocessor.
MFi
stands
for
Made
For
iPhone/iPod/iPad.
The
generation
2
Smart
Bridges
contain
the
Apple
MFi
chip,
but
the
generation
1
Smart
Bridges
do
not.
Other
than
HomeKit
support,
are
there
any
other
differences
between
generation
1
and
generation
2
Smart
Bridges?
No.
The
only
difference
between
gen
1
and
gen
2
Smart
Bridges
is
that
the
gen
2
Smart
Bridges
support
HomeKit.
All
other
features
are
the
same
between
both
generations
of
bridges
(i.e.
devices,
scenes,
scheduled
events,
temp
control,
remote
access,
geofencing,
widget,
integration
with
Apple
Watch,
IFTTT,
Logitech,
Nest,
Xfinity,
Alarm.com,
Control4,
Savant,
AT&T,
and
other
integration
with
3
rd
parties).
Both
generations
of
bridges
will
continue
to
be
supported
and
firmware
updates
will
continue
to
occur
for
future
features
and
improvements.
Siri
Integration
Questions
How
do
I
set
up
Siri
to
work
with
Caséta
Wireless?
Setting
up
Siri
is
done
within
the
iOS
Lutron
app
by
selecting
the
“Siri
Integration”
menu
in
the
Settings
screen.
1.
Go
to
the
settings
menu
from
the
top
left
corner
of
the
home
screen,
and
select
“Siri
Integration”
2.
Name
your
home
(ex.
Jones
Residence)
3.
Enter
the
HomeKit
Accessory
Setup
Code
found
on
the
bottom
of
your
Lutron
Smart
Bridge
or
Smart
Bridge
Pro.
4.
The
Lutron
app
will
automatically
discover
all
Caséta
Wireless
dimmers,
switches,
and
shades
in
your
home.
5.
Now,
you
can
control
your
lights
with
Siri,
and3
rd
party
HomeKit
Apps
will
be
able
to
control
Lutron
dimmers,
switches,
and
shades.
The
Siri
Integration
menu
in
the
Lutron
app
is
also
where
you
need
to
go
in
order
to
create
rooms,
zones
and
add
additional
users
(rooms,
zones,
and
users
are
covered
later
in
this
FAQ).
Do
I
always
need
to
press
the
home
button
on
my
iOS
device
in
order
to
have
Siri
control
my
lights?
No,
there
is
a
feature
in
iOS
called
“Hey
Siri”,
which
can
be
turned
on
in
the
iOS
settings
menu
under
General
‐
>
Siri.
Enabling
this
feature
allows
you
to
speak
to
Siri
without
pressing
the
home
button
by
saying
“Hey
Siri”
when
your
device
is
connected
to
power.
For
example,
you
could
have
your
iPhone
charging
on
your
night
stand
and
before
going
to
bed
say,
“Hey
Siri,
turn
off
my
lights”
without
having
to
press
the
home
button.
How
does
Siri
know
which
rooms
my
lights
are
in?
Within
the
Lutron
app
in
the
Siri
Integration
menu,
you
need
to
create
“rooms”
and
“zones”
in
order
to
group
lights
into
rooms,
and
group
rooms
into
zones.
What
is
a
“room”?
A
room
is
a
group
of
individual
lights
that
exist
in
the
same
area,
or
room.
For
example,
if
you
have
two
table
lamps
and
some
overhead
can
lights
in
your
family
room,
you
can
create
a
“Room”
called
Family
Room
in
the
Lutron
app
that
contains
that
group
of
lights.
The
benefit
of
creating
rooms
is
that
you
can
say
things
like,
“turn
on
my
family
room
lights”,
and
only
your
lights
in
the
family
room
will
turn
on,
and
no
other
lights
will
turn
on.
1.
Select
Rooms
2.Add
Rooms
3.Add
lights
to
rooms
What
is
a
“zone”?
A
zone
is
a
group
of
rooms.
For
example,
if
you
created
a
few
rooms
in
the
Lutron
app
like
Family
Room,
Kitchen,
and
Dining
Room,
you
could
group
those
3
rooms
into
a
zone
called
Downstairs.
The
benefit
of
creating
zones
is
that
you
can
say
things
like,
“turn
off
my
downstairs
lights”,
and
all
the
lights
downstairs
in
your
family
room,
kitchen,
and
dining
room
will
turn
off.
1.
Select
Zones
2.Add
Zones
3.Add
rooms
to
zones
Can
everyone
in
the
home
use
Siri
from
their
own
iOS
device?
Yes,
everyone
in
the
home
with
an
iPhone,
iPad,
or
iPod
touch
with
iOS
8.3
or
later
can
use
Siri
to
control
Caséta
Wireless
dimmers
in
the
home.
To
do
this,
you
need
to
select
the
Siri
Integration
option
in
the
Settings
within
the
Lutron
app
and
add
multiple
users.
When
inviting
other
users,
enter
their
iCloud
(not
iTunes)
Apple
ID.
Once
the
invitation
is
accepted,
they
will
also
be
able
to
control
the
lights
in
the
home
using
Siri.
Important
Note:
iCloud
Keychain
must
be
enabled
on
all
devices
that
are
using
Siri
to
control
the
lights.
To
turn
iCloud
Keychain
on,
go
to
Settings>iCloud>Keychain
Does
Siri
work
for
Lutron
shades?
Yes.
Siri
can
control
Lutron
shades
in
iOS
9.0
or
later
and
Lutron
app
version
3.0
or
later.
Do
you
need
the
Lutron
app
on
your
iPhone,
iPad
or
iPod
Touch
for
Siri
to
work
with
Caséta?
You
need
the
Lutron
app
on
your
iOS
device
in
order
to
initially
setup
your
Caséta
Wireless
dimmers
and
use
the
Lutron
App
to
control
dimmers,
switches,
and
shades.
However,
not
everyone
in
the
home
needs
the
Lutron
app
on
their
Apple
device
in
order
to
use
Siri
to
control
the
lights.
Help
Tips
&
Limitations
1.
Siri
cannot
control
your
lights
by
name.
They
can
be
controlled
when
added
to
rooms
and
zones
in
the
Lutron
app.
2.
Siri
on
your
Apple
Watch
may
not
understand
commands
to
control
your
lights
at
this
time.
3.
If
Siri
misunderstands
a
command,
she
may
turn
on/off
ALL
lights
For
example,
if
you
ask
Siri
to
“turn
off
the
Upstairs
lights”
but
have
not
setup
any
room
or
zone
named
“Upstairs”
(or
if
it
was
named
incorrectly)
4.
Siri
will
turn
the
lights
to
100%
if
you
include
the
word
“On”,
for
example
"Turn
lights
on
to
50%."
5.
If
you
invite
another
iCloud
account
that
already
has
a
HomeKit
home
with
the
same
name
as
yours,
the
names
will
overlap
and
you
may
only
see
one
of
the
homes.
Workaround:
Change
the
name
of
one
of
the
homes
6.
It
takes
about
one
minute
for
Siri
to
understand
the
names
or
rooms/zones
after
they
are
saved
Troubleshooting
1.
When
the
app
is
first
launched,
it
will
ask
for
access
to
Home
Data.
If
this
is
denied,
it
can
be
re
‐
added
for
the
Lutron
app
in
Settings
>
Privacy
>
HomeKit
2.
The
Smart
Bridge
can
be
unpaired
from
HomeKit
in
the
Lutron
app
under
Settings
>
Siri
Integration
>
Edit
Home
&
Users
3.
If
you
encounter
an
error
when
inviting
family
&
friends
to
access
your
home’s
accessories,
make
sure
all
users
are
on
the
same
Wi
‐
Fi
network
4.
For
best
performance,
update
your
iOS
devices
to
the
latest
version
of
iOS
(8.3
as
of
May
2015).
You
can
check
your
iOS
version
in
Settings
>
General
>
About
>
Version.
To
update,
check
iOS
Settings
>
General
>
Software
Update.
5.
Apple
TV
should
also
be
up
to
date
with
the
latest
OS.
Apple®,
iTunes®,
iPad®,
iPhone®,
Siri®
and
the
Apple
Store®
are
trademarks
of
Apple
Inc.,
registered
in
the
U.S.
and
other
countries.
The
App
Store
℠
is
a
Service
Mark
of
Apple
Inc.
IOS
is
a
trademark
or
registered
trademark
of
Cisco
in
the
U.S.
and
other
countries.
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