Monitored Home Security Systems Frequently Asked Questions

Will My PROA7 or PROA7PLUS Work With A MyQ Garage Door?
A PROA7 or PROA7PLUS cannot control a MyQ garage door, but both will work with Total Connect 2.0. The same application will operate both. Let us explain how.
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Why Did They Switch Batteries on the Resideo ProSeries?
They switched batteries on the Pro Series panels, because of supply chain issues. Once the proper battery was available, it was used. Keep reading for more.
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How Do I Turn Down the Volume on a PROA7 or PROA7PLUS?
Turn down the volume on a PROA7 or PROA7PLUS by using the settings screen. Then adjust the volume slider down. Let us show you how to adjust the panel volume.
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How Do I Delete Wireless Zones From a PROA7 or PROA7PLUS?
Delete a wireless zone from a PROA7 or PROA7PLUS by entering the installer programming mode. Then select and delete the desired zones. Let us show you how.
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How Do I Reset the Installer Code on a PROA7 or PROA7PLUS?
Reset the Installer Code on a PROA7 or PROA7PLUS by entering the Installer's Menu. Monitored customers have more options. Let us show you the different ways.
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Is the Resideo PROA7 Compatible w/ All Resideo Door/Window Sensors?
Resideo Panels will work with most Resideo contacts. For more specifics, let us show you the sometimes confusing details of Resideo vs Honeywell Home products.
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How Do I Wire a Door or Window Contact in Series?
Wire multiple door and window sensors together by connecting them in a series circuit. Let us show you the details of how this setup is wired and how it works.
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How Does a Common Lobby Work on a PROA7 or PROA7PLUS?
Set the highest partition number used, either 3 or 4, as the Common Lobby. From there, the FiLo Logic is automatic. Follow these steps to use Common Lobby.
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Does a Google Nest Thermostat Work w/ a 2GIG Edge?
A Google Nest Thermostat will integrate with Alarm.com, also the 2gig Edge panel works on Alarm.com. Check out this article to see how they operate together.
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How Do I View the Event Log In a Honeywell Lyric Alarm?
View the event log on a Lyric Controller by entering the Installer or Master Tools menu. Learn how by following the instructions in this complete walk-through.
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