Frequently Asked Questions
How Do I Include My Yale Z-Wave Lock?
Start by clearing the lock from the network. Then put your system into its Z-Wave inclusion mode and activate the lock's inclusion function to pair. Learn about Yale Locks.
Can I Use My Existing Panel with Alarm Grid Service and Telguard HomeControl Flex?
You may be able to bring your existing panel to Alarm Grid and use Telguard HomeControl Flex. If your panel is listed below, it is supported. Learn about HomeControl Flex.
What Is the Best Cold Temperature Detecting PIR Sensor?
The 5800PIR is a motion sensor that can also be programmed as a temperature sensor. There is also the 5800PIR-COM, which has an extended detection range. Learn about the 5800PIR.
How Do I Factory Default My Kwikset Z-Wave Lock?
Most Kwikset Z-Wave Locks have a "program" button that can be used to perform a factory reset. Learn how to factory default your Kwikset Lock and what happens when you do this.
How Do I Exclude My Kwikset Z-Wave Lock?
Kwikset Z-Wave Locks usually have a button labeled "A" for both including and excluding. Press the button with the hub in its exclusion mode to exclude. Learn about Kwikset Locks.
How Do I Include My Kwikset Z-Wave Lock?
Most Z-Wave locks from Kwikset have a learn button labeled "A". You should press this button while the system is in its Z-Wave inclusion mode to enroll. Learn about Kwikset locks.
What Does SIA Mean on a VISTA-P Alarm System?
A panel listed as SIA is complaint with the standards outlined by the Security Industry Association. The standards help to reduce false alarms. Learn about SIA compliant systems.
How Do I Program an Encore FireFighter FF345 to a 2GIG GC3?
The best way to program an Encore FireFighter FF345 to a 2GIG GC3 is to auto-enroll it. Put the panel in its learn mode, and press the FF345 learn button. Learn about the FF345.
How Do I Turn Off Arm-Confirm on a 2GIG GC3 Alarm System?
Arm-Confirm on a 2GIG GC3 is Question 19 in Panel Programming. The setting is called "Keyfob Arm/Disarm Confirmation". Learn how to access programming and disable this setting.
How Do I Turn Off Arm-Confirm on a 2GIG Go!Control Alarm System?
Arm-Confirm can be disabled on a 2GIG GC2 Go!Control by setting Question 74 in programming to (0) Disabled. Learn about the Arm-Confirm setting on a GC2 and how to configure it.
Start by clearing the lock from the network. Then put your system into its Z-Wave inclusion mode and activate the lock's inclusion function to pair. Learn about Yale Locks.
Added:
Can I Use My Existing Panel with Alarm Grid Service and Telguard HomeControl Flex?
You may be able to bring your existing panel to Alarm Grid and use Telguard HomeControl Flex. If your panel is listed below, it is supported. Learn about HomeControl Flex.
Added:
What Is the Best Cold Temperature Detecting PIR Sensor?
The 5800PIR is a motion sensor that can also be programmed as a temperature sensor. There is also the 5800PIR-COM, which has an extended detection range. Learn about the 5800PIR.
Added:
How Do I Factory Default My Kwikset Z-Wave Lock?
Most Kwikset Z-Wave Locks have a "program" button that can be used to perform a factory reset. Learn how to factory default your Kwikset Lock and what happens when you do this.
Added:
How Do I Exclude My Kwikset Z-Wave Lock?
Kwikset Z-Wave Locks usually have a button labeled "A" for both including and excluding. Press the button with the hub in its exclusion mode to exclude. Learn about Kwikset Locks.
Added:
How Do I Include My Kwikset Z-Wave Lock?
Most Z-Wave locks from Kwikset have a learn button labeled "A". You should press this button while the system is in its Z-Wave inclusion mode to enroll. Learn about Kwikset locks.
Added:
What Does SIA Mean on a VISTA-P Alarm System?
A panel listed as SIA is complaint with the standards outlined by the Security Industry Association. The standards help to reduce false alarms. Learn about SIA compliant systems.
Added:
How Do I Program an Encore FireFighter FF345 to a 2GIG GC3?
The best way to program an Encore FireFighter FF345 to a 2GIG GC3 is to auto-enroll it. Put the panel in its learn mode, and press the FF345 learn button. Learn about the FF345.
Added:
How Do I Turn Off Arm-Confirm on a 2GIG GC3 Alarm System?
Arm-Confirm on a 2GIG GC3 is Question 19 in Panel Programming. The setting is called "Keyfob Arm/Disarm Confirmation". Learn how to access programming and disable this setting.
Added:
How Do I Turn Off Arm-Confirm on a 2GIG Go!Control Alarm System?
Arm-Confirm can be disabled on a 2GIG GC2 Go!Control by setting Question 74 in programming to (0) Disabled. Learn about the Arm-Confirm setting on a GC2 and how to configure it.
Added: