Frequently Asked Questions

How Do I Find the MAC/CRC on a Honeywell L7000?
Your alarm monitoring company will ask you for the MAC and MAC CRC codes when you go to register your Honeywell L7000. Learn what these codes mean and how you can find them.
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How Do I Find the MAC/CRC on a Honeywell L5210?
The MAC and CRC codes for a Honeywell L5210 are found in the Comm Diagnostics Menu of Programming. You will need the Installer Code to access this menu. Learn about the L5210.
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How Do I Replace the Battery on an IQ Panel 2 Alarm System?
The battery for an IQ Panel 2 can be easily replaced. The panel will display a warning when its backup battery is low and in need of replacing. Learn about the Qolsys IQ Panel 2.
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How Do I Program an IPCAM-WI2?
Once you enroll an IPCAM-WI2 with Total Connect 2.0, there will be options for you to configure its settings. Learn how to add an IPCAM-WI2 Camera to Total Connect 2.0.
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Can I Use a Honeywell IPCAM-WOC1 w/o a System?
The IPCAM-WOC1 ties in with the Total Connect 2.0 service. Alarm Grid offers standalone video monitoring plans that do not require a system. Learn about the Honeywell IPCAM-WOC1.
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When Should I Change the Battery in a 2GIG SMKT3-345 Smoke Detector?
An SMKT3-345 will display a yellow LED light and chirp when its battery is low and in need of replacing. But you can replace the batteries more often. Learn about the SMKT3-345.
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Can the 2GIG SMKT3-345 be Interlinked?
When a person talks about "interlinking" smokes, they are referring to a "one-go-all-go" option. But the SMKT3-345 does not offer this feature. Learn about about the SMKT3-345.
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How Do I Program a Honeywell L7000 Alarm System?
Sensors are enrolled with a Honeywell L7000 through programming mode. The user must go through and configure the settings for the zone. Learn how to program an L7000.
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What Is the Chubb Homeowner's Insurance Discount Given for Owning an Alarm System?
Any insurance discount offered from Chubb is offered at their own discretion. The discount is usually between 5% and 20% based on many factors. Learn about insurance discounts.
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How Do I Use Resideo's New LynxTouch-MSD tool to Update my LynxTouch Panel?
Power the panel down. With the current firmware on the SD card, load the card into the tool. Attach it to the panel's edge connector, and power up. Learn to update the LynxTouch.
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