Frequently Asked Questions

What Is in 2GIG's 1.19 Firmware Upgrade
The 1.19 Firmware Update makes the 2GIG GC2 compatible with the newer LTE communicators. This is important for connecting with Alarm.com. Learn about 2GIG's 1.19 Firmware Upgrade.
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Where Can I Buy Honeywell CO2 Detectors?
Alarm Grid offers some of the best Honeywell CO2 Detectors. You can buy these life-safety devices directly from our website. Check out some of the best Honeywell CO2 Detectors.
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What Is the Max Number of Door/Window Sensors I Can Add to a Wireless Alarm System?
Each door and window sensor takes up a zone on a system. If you run out of zones, then you cannot add a new sensor. Find out how many sensors you can add to your system.
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How Do I Factory Default My Schlage Z-Wave Lock?
To factory default a Schlage Z-Wave Lock, power down the device. Then hold down the Schlage button while power is being reapplied. Learn how to factory default your Schlage Lock.
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How Do I Exclude My Schlage Z-Wave Lock?
Excluding your Schlage Z-Wave Lock is an important step before trying to pair the device with a Z-Wave network. Learn how you can exclude your Schlage Z-Wave Door Lock.
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How Do I Include My Schlage Z-Wave Lock?
Each Schlage Z-Wave Lock has a programming code that is used to add and remove the device from the Z-Wave network. Learn how to include your Schlage Z-Wave Lock into your network.
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How Do I Program a Honeywell 5834-4 to a VISTA-P Panel?
The easiest way to program a Honeywell 5834-4 Key Fob to a VISTA P-Series Panel is to use Template programming. Learn how to add a Honeywell 5834-4 to your VISTA P-Series Panel.
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How Do I Find the Firmware Revision for My Honeywell LYNX Touch System?
The firmware for a Honeywell LYNX Touch can be found within the Test Menu of the Master Tools Menu. It will be displayed at the top of the screen. Learn how to use the LYNX Touch.
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How Do I Properly Test the 5800CO on the Qolsys IQ Panel 2 Plus?
To perform a proper test of a Honeywell 5800CO Carbon Monoxide Sensor, you will need CO gas. The sensor also has a test button for signal testing. Learn how to test the 5800CO.
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How Do I Learn a Honeywell 5800CO Into a Qolsys IQ Panel 2 Plus?
The Honeywell 5800CO is a wireless carbon monoxide sensor that works with the legacy 345 MHz version of the IQ Panel 2 Plus. Learn how to pair the 5800CO with the IQ Panel 2 Plus.
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