Frequently Asked Questions
What Is the Chubb Homeowner's Insurance Discount Given for Owning an Alarm System?
Any insurance discount offered from Chubb is offered at their own discretion. The discount is usually between 5% and 20% based on many factors. Learn about insurance discounts.
How Do I Use Resideo's New LynxTouch-MSD tool to Update my LynxTouch Panel?
Power the panel down. With the current firmware on the SD card, load the card into the tool. Attach it to the panel's edge connector, and power up. Learn to update the LynxTouch.
Can I Use More Than One Repeater on a Wireless Alarm System?
It is not possible to repeat wireless alarm signals more than once. This why using more than one repeater with a system is usually not beneficial. Learn about wireless repeaters.
What Is the Difference Between Arm Away and Arm Away Max?
When a security system is set to Arm Away Max, any Entry Delay periods will be cancelled. Opening an Entry/Exit Zone will cause an immediate alarm. Learn how to Arm your system.
How Do I Clear a Glass Break Fault on a Honeywell L7000?
When a glass break sensor causes an alarm on a Honeywell L7000, you must Disarm the system twice to clear it. Learn about glass break sensors and how to clear an alarm.
How Do I Reset a Honeywell 5853 Glass Break Sensor?
After an alarm is caused by a Honeywell 5853 Glass Break Sensor, you must enter a panel disarm command twice. This will clear the alarm and reset the sensor. Learn about the 5853.
Does Alarm.com Have a Communicator That Will Work w/ Honeywell Panels?
An Alarm.com SEM Communicator will allow a Honeywell VISTA Panel to work with Alarm.com. Learn more about Alarm.com SEM Communicators and Honeywell Alarm Panels.
Will Any Magnet Work w/ a Door or Window Alarm Sensor?
A magnet's job for a contact sensor is to keep the reed switch closed. In theory, this can be done by any magnet. But it may not be practical. Learn about door and window sensors.
Why Is The 2-Wire Smoke Zone On My Hardwire 16-F Not Working Correctly?
A 2-wire smoke must be wired correctly at Zone 16 to work with the Hardwire 16-F. The zone must be recognized as a Normally Closed zone. Learn to troubleshoot your 2-wire smoke.
How Do I Properly Add a 2-Wire Smoke Zone to My Qolsys Hardwire 16-F?
When adding a 2-wire smoke detector to a Qolsys Hardwire 16-F, you must wire the zone before trying to learn it with the panel. Learn how to add a 2-wire smoke to a Hardwire 16-F.
Any insurance discount offered from Chubb is offered at their own discretion. The discount is usually between 5% and 20% based on many factors. Learn about insurance discounts.
Added:
How Do I Use Resideo's New LynxTouch-MSD tool to Update my LynxTouch Panel?
Power the panel down. With the current firmware on the SD card, load the card into the tool. Attach it to the panel's edge connector, and power up. Learn to update the LynxTouch.
Added:
Can I Use More Than One Repeater on a Wireless Alarm System?
It is not possible to repeat wireless alarm signals more than once. This why using more than one repeater with a system is usually not beneficial. Learn about wireless repeaters.
Added:
What Is the Difference Between Arm Away and Arm Away Max?
When a security system is set to Arm Away Max, any Entry Delay periods will be cancelled. Opening an Entry/Exit Zone will cause an immediate alarm. Learn how to Arm your system.
Added:
How Do I Clear a Glass Break Fault on a Honeywell L7000?
When a glass break sensor causes an alarm on a Honeywell L7000, you must Disarm the system twice to clear it. Learn about glass break sensors and how to clear an alarm.
Added:
How Do I Reset a Honeywell 5853 Glass Break Sensor?
After an alarm is caused by a Honeywell 5853 Glass Break Sensor, you must enter a panel disarm command twice. This will clear the alarm and reset the sensor. Learn about the 5853.
Added:
Does Alarm.com Have a Communicator That Will Work w/ Honeywell Panels?
An Alarm.com SEM Communicator will allow a Honeywell VISTA Panel to work with Alarm.com. Learn more about Alarm.com SEM Communicators and Honeywell Alarm Panels.
Added:
Will Any Magnet Work w/ a Door or Window Alarm Sensor?
A magnet's job for a contact sensor is to keep the reed switch closed. In theory, this can be done by any magnet. But it may not be practical. Learn about door and window sensors.
Added:
Why Is The 2-Wire Smoke Zone On My Hardwire 16-F Not Working Correctly?
A 2-wire smoke must be wired correctly at Zone 16 to work with the Hardwire 16-F. The zone must be recognized as a Normally Closed zone. Learn to troubleshoot your 2-wire smoke.
Added:
How Do I Properly Add a 2-Wire Smoke Zone to My Qolsys Hardwire 16-F?
When adding a 2-wire smoke detector to a Qolsys Hardwire 16-F, you must wire the zone before trying to learn it with the panel. Learn how to add a 2-wire smoke to a Hardwire 16-F.
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