Frequently Asked Questions
Can I Access a Honeywell VAM From Outside My Home Network?
In order to access a Honeywell VAM, you must be on the same local WIFI network. You must provide the IP address for the device. Learn more about the Honeywell VAM.
What is the Difference Between Total Connect Plus and Total Connect Premium?
An upgraded Total Connect 2.0 plan is needed if you want fault/restore notifications for more than 50 zones. Find out if you need to upgrade your Total Connect 2.0 plan.
How Do I Test My Qolsys IQ Panel 2 Glass Break Sensor?
The Qolsys IQ Panel 2 has a built-in glass break sensor that will detect the sound of breaking glass when enabled. Learn how to test your Qolsys panel glass break sensor.
Can an Alarm.com SVR-122 be Viewed Remotely?
By using an SVR-122, you can view any stored recording footage remotely using the Alarm.com Website or Mobile App. Learn how the SVR-122 lets you view stored footage remotely.
How Do I Program the 2GIG SMKT3-345 to the 2GIG GC2?
The 2GIG SMKT3-345 enrolls with a 2GIG GC2 by putting the panel into its wireless enrollment mode and then activating the device's tamper cover. Learn how program the SMKT3-345.
How Do I Replace the Battery On a 2GIG SMKT3-345 Smoke Detector?
The 2GIG SMKT3-345 uses three AAA batteries. It beeps every 48 seconds and displays a yellow LED light every 12 seconds when the batteries are low. Learn about the 2GIG SMKT3-345.
What Does Hold Mean on a Honeywell Thermostat?
When a Honeywell Thermostat is set to Hold, the HVAC system will maintain that set temperature until the hold is turned off or expires. Learn about the Hold option on a thermostat
Can I Download the Firmware for a GC2 Alarm System?
A 2GIG GC2 can have its firmware updated in three ways. An update can be sent from Alarm.com or performed manually using the updater cable or updater tool. Learn to update a GC2.
How Do I Turn Off Arm-Confirm on a Honeywell L5210 or L7000 Alarm System?
Arm-Confirm has the panel produce a loud single tone when the system is Armed Away using a key fob or keypad. Find out how to turn off Arm-Confirm and stop this sound.
How Do I Add a 2GIG TS1 Keypad On a 2GIG Go!Control?
Question 4 of the GC2 System Configuration Menu will let you enroll a keypad. You must install an XCVR2-345 Module inside the GC2 to use a TS1 Keypad. Learn to add a 2GIG TS1.
In order to access a Honeywell VAM, you must be on the same local WIFI network. You must provide the IP address for the device. Learn more about the Honeywell VAM.
Added:
What is the Difference Between Total Connect Plus and Total Connect Premium?
An upgraded Total Connect 2.0 plan is needed if you want fault/restore notifications for more than 50 zones. Find out if you need to upgrade your Total Connect 2.0 plan.
Added:
How Do I Test My Qolsys IQ Panel 2 Glass Break Sensor?
The Qolsys IQ Panel 2 has a built-in glass break sensor that will detect the sound of breaking glass when enabled. Learn how to test your Qolsys panel glass break sensor.
Added:
Can an Alarm.com SVR-122 be Viewed Remotely?
By using an SVR-122, you can view any stored recording footage remotely using the Alarm.com Website or Mobile App. Learn how the SVR-122 lets you view stored footage remotely.
Added:
How Do I Program the 2GIG SMKT3-345 to the 2GIG GC2?
The 2GIG SMKT3-345 enrolls with a 2GIG GC2 by putting the panel into its wireless enrollment mode and then activating the device's tamper cover. Learn how program the SMKT3-345.
Added:
How Do I Replace the Battery On a 2GIG SMKT3-345 Smoke Detector?
The 2GIG SMKT3-345 uses three AAA batteries. It beeps every 48 seconds and displays a yellow LED light every 12 seconds when the batteries are low. Learn about the 2GIG SMKT3-345.
Added:
What Does Hold Mean on a Honeywell Thermostat?
When a Honeywell Thermostat is set to Hold, the HVAC system will maintain that set temperature until the hold is turned off or expires. Learn about the Hold option on a thermostat
Added:
Can I Download the Firmware for a GC2 Alarm System?
A 2GIG GC2 can have its firmware updated in three ways. An update can be sent from Alarm.com or performed manually using the updater cable or updater tool. Learn to update a GC2.
Added:
How Do I Turn Off Arm-Confirm on a Honeywell L5210 or L7000 Alarm System?
Arm-Confirm has the panel produce a loud single tone when the system is Armed Away using a key fob or keypad. Find out how to turn off Arm-Confirm and stop this sound.
Added:
How Do I Add a 2GIG TS1 Keypad On a 2GIG Go!Control?
Question 4 of the GC2 System Configuration Menu will let you enroll a keypad. You must install an XCVR2-345 Module inside the GC2 to use a TS1 Keypad. Learn to add a 2GIG TS1.
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