Frequently Asked Questions

How Does a Glass Break Sensor Work?
A glass break sensor actively listens for the sound of breaking glass. These security devices will activate upon hearing the low-pitch "thud" of an object striking against glass, while simultaneously hearing the high-pitch "shattering" of the glass itself. Learn more about glass break sensors.
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Honeywell 5800MINI vs Honeywell 5820L
The Honeywell 5800MINI and the Honeywell 5820L are both wireless door and window contacts. They both operate at a wireless frequency of 345 MHz, making them compatible with the same alarm systems. Their biggest difference is their shape. Learn more about these two Honeywell alarm contacts.
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Honeywell 5800MINI vs Honeywell 5814
Two wireless surface-mount door and window contacts from Honeywell are the 5800MINI and the 5814. Both sensors communicate at a wireless frequency of 345 MHz, making them compatible with the same systems. However, the 5800MINI has a farther range than the 5814. Learn more about these sensors.
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How Do I Add a 2-Wire Smoke Detector to My Wireless Alarm System?
Adding a 2-wire smoke detector to a wireless alarm system is not possible. A 2-wire smoke detector can only be added to Zone 1 of a wired alarm system. This is because that particular zone contains specific logic needed for a 2-wire smoke to function properly. Learn more about 2-wire smokes.
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How Do I Add a 4-Wire Smoke Detector to My Wireless Alarm System?
In order to use a 4-wire smoke detector with a wireless alarm system, a special type of wireless transmitter is needed. The transmitter must be capable of supporting normally open life-safety devices with an end of line resistor. Learn more about using a 4-wire smoke with a wireless system.
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How Do I Re-Seat the SIM on My Communicator?
First, locate the SIM card for your device. Next, remove the backup battery and unplug the transformer. Remove the communicator, and extract the SIM. Make sure it is clean and free of fingerprints. Re-insert the SIM, and re-attach the cellular module. Then re-apply power. Read on to learn more.
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How do I troubleshoot a Vista-GSM4G on a Vista-21iP?
With pass-through programming, a user with an Alpha keypad can perform diagnostic testing on the Vista-GSM4G to help determine the cause of communicator issues. Using this feature, signal strength can be verified in addition to other diagnostic testing. Keep reading to learn about this feature.
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Honeywell 5800MINI vs Qolsys IQ DW Standard
Two small and compact wireless surface-mount door and window contacts are the Honeywell 5800MINI and the Qolsys IQ DW Standard. Both sensors function in a similar way, and they both have an operating range of roughly 200 feet away from the panel. Learn more about these two door and window sensors.
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Will a Smoke Detector Detect Heat?
Not all smoke detectors are designed to detect the presence of high heat. These sensors will only detect high heat if that is a specific function of the device. Otherwise, a smoke detector will only detect smoke, and nothing more. Learn more about smoke detectors and their functionality.
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How Do I Program a Motion to Arm In Stay Mode on my Honeywell L5210, L7000?
A motion sensor can be armed in stay mode by setting its Response Type to "Perimeter". This will cause the motion to arm in both arm stay and arm away modes.
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