Frequently Asked Questions
Which Systems Can Alarm Grid Take Over?
Alarm Grid will support any alarm system that we can take over. To take over a system, the user may need to know the panel's Installer Code and/or Master Code. In some situations, the user will need to replace the system's communicator. Learn more about what systems we can take over.
How Do I Turn Off Sensor Supervision for a Honeywell 5800 Series Motion Sensor?
Sensor supervision on a 5800 Series Motion Sensor is used by an alarm system to check-in with the sensor and make sure that it is within range and communicating properly. Turning this off will have the panel not look out for any check-in signals from the sensor. Learn more about sensor supervision.
Are Glass Break Sensors Effective?
Glass break sensors are very effective in detecting the sound of breaking glass. These devices are very reliable when it comes to monitoring windows and protective glass casings. The dual-frequency detection process also prevents false alarms. Learn more about glass break sensors and how they work.
How Do I Use the Microphone on the IPCAM-WO?
A microphone is not included on the IPCAM-WO Total Connect Camera. There is also no way to add a microphone to the device. In other words, the device has no audio recording capabilities. But there are some other Honeywell Cameras that have audio capabilities. Learn more about TC Cameras.
How Does a Door/Window Alarm Sensor Actually Work?
Most door and window sensors work in the same manner. These devices consist of both a sensor and a magnet. When the door or window opens, the magnet will become separated from the sensor. This will cause the sensor to send a signal to the security system. Learn more about door and window sensors.
How Do I Put the 2GIG GC2 Into Learn Mode?
Learn mode for the 2GIG GC2 is accessed through the system configurations menu. This mode is used to auto-enroll wireless sensors with the GC2 panel. By activating a sensor while the panel is in this mode, it can be learned-in automatically. Discover more about learn mode for a 2GIG GC2.
How Do I Wire a POTS Line to My Security System?
To wire a POTS line to a security system, the incoming phone line will connect to an RJ jack. The RJ jack is then connected with the alarm panel and the on-site landline phones. Check the terminals when wiring. The panel must support POTS service to do this. Learn more about wiring a POTS line.
Honeywell 5800COMBO vs Honeywell 5809
The 5800COMBO and the 5809 are both wireless fire sensors from Honeywell. The 5809 is for heat detection only, while the 5800COMBO is used for heat, smoke and carbon monoxide detection. Both sensors will interface with the same alarm systems. Learn more about these life-safety sensors.
What Is the Tamper On My Alarm System For?
The tamper switch is a very important feature on an alarm system. This feature tells the system to produce an instant alarm if someone tries to physically break into the panel while the system is armed. This prevents an intruder from powering down the panel. Learn more about tamper switches.
Honeywell L5210 vs Qolsys IQ Panel 2
The Honeywell L5210 and the Qolsys IQ Panel 2 are both wireless all-in-one alarm systems. Both are great panels that offer easy user accessibility. But the Qolsys IQ Panel 2 is the more robust of the two systems, and it provides more capabilities out of the box. Learn more about these two panels.
Alarm Grid will support any alarm system that we can take over. To take over a system, the user may need to know the panel's Installer Code and/or Master Code. In some situations, the user will need to replace the system's communicator. Learn more about what systems we can take over.
Added:
How Do I Turn Off Sensor Supervision for a Honeywell 5800 Series Motion Sensor?
Sensor supervision on a 5800 Series Motion Sensor is used by an alarm system to check-in with the sensor and make sure that it is within range and communicating properly. Turning this off will have the panel not look out for any check-in signals from the sensor. Learn more about sensor supervision.
Added:
Are Glass Break Sensors Effective?
Glass break sensors are very effective in detecting the sound of breaking glass. These devices are very reliable when it comes to monitoring windows and protective glass casings. The dual-frequency detection process also prevents false alarms. Learn more about glass break sensors and how they work.
Added:
How Do I Use the Microphone on the IPCAM-WO?
A microphone is not included on the IPCAM-WO Total Connect Camera. There is also no way to add a microphone to the device. In other words, the device has no audio recording capabilities. But there are some other Honeywell Cameras that have audio capabilities. Learn more about TC Cameras.
Added:
How Does a Door/Window Alarm Sensor Actually Work?
Most door and window sensors work in the same manner. These devices consist of both a sensor and a magnet. When the door or window opens, the magnet will become separated from the sensor. This will cause the sensor to send a signal to the security system. Learn more about door and window sensors.
Added:
How Do I Put the 2GIG GC2 Into Learn Mode?
Learn mode for the 2GIG GC2 is accessed through the system configurations menu. This mode is used to auto-enroll wireless sensors with the GC2 panel. By activating a sensor while the panel is in this mode, it can be learned-in automatically. Discover more about learn mode for a 2GIG GC2.
Added:
How Do I Wire a POTS Line to My Security System?
To wire a POTS line to a security system, the incoming phone line will connect to an RJ jack. The RJ jack is then connected with the alarm panel and the on-site landline phones. Check the terminals when wiring. The panel must support POTS service to do this. Learn more about wiring a POTS line.
Added:
Honeywell 5800COMBO vs Honeywell 5809
The 5800COMBO and the 5809 are both wireless fire sensors from Honeywell. The 5809 is for heat detection only, while the 5800COMBO is used for heat, smoke and carbon monoxide detection. Both sensors will interface with the same alarm systems. Learn more about these life-safety sensors.
Added:
What Is the Tamper On My Alarm System For?
The tamper switch is a very important feature on an alarm system. This feature tells the system to produce an instant alarm if someone tries to physically break into the panel while the system is armed. This prevents an intruder from powering down the panel. Learn more about tamper switches.
Added:
Honeywell L5210 vs Qolsys IQ Panel 2
The Honeywell L5210 and the Qolsys IQ Panel 2 are both wireless all-in-one alarm systems. Both are great panels that offer easy user accessibility. But the Qolsys IQ Panel 2 is the more robust of the two systems, and it provides more capabilities out of the box. Learn more about these two panels.
Added: