Frequently Asked Questions
Will the Central Station Call Me if I Disarm My Alarm just After a False Alarm?
There is a possibility, when you disarm immediately after a false alarm, that the central station will see the cancellation signal, and not call you. Read on!
How Do I Register the 3GL Cellular Module on an L5200?
To register the 3GL cellular module on an L5200, you must contact your alarm monitoring company and provide them with the MAC and CRC of the communicator.
Why Won't My Honeywell L5200 Disarm?
The most common reason for an L5200 to not disarm is because the wrong user code is being entered. Check and make sure the correct code is being entered.
How Do I Replace a L5100's GSMVLP5-4G Cellular Module?
In order to replace a GSMVLP5-4G in an L5100, you will need to take out the old cellular communicator and then install and register the new communicator.
How Do I Add an IPCAM-WO to Total Connect 2.0?
In order to add a IPCAM-WO to your Total Connect account, you will need to contact your alarm monitoring company and have them add the camera to your account.
How Do I Make My Honeywell L5200 Work w/ AlarmNet 360?
The Honeywell L5200 will need a communicator installed to be able to work with AlarmNet 360. The learn how an alarm company can register the panel, read on.
Do Window/Door Sensors Work Over WIFI or Cellular?
Wireless door and window sensors do not communicate over WIFI or cellular. Instead, these devices communicate with a security system through an RF signal.
How Do I Turn On Total Connect Video?
To use Total Connect video, a user must contact their alarm monitoring company to activate the service. Any camera that the user wants to use must be online.
Will My Monitoring Company Change My Installer Code?
It is possible an alarm company will change the installer code for the security system. Some companies do this as a way of limiting what the user can do.
How Do I Turn Off My Lights when I Arm Away on My Honeywell Alarm System?
In order to automatically turn off your lights when you set your security panel to Arm Away, you will need to set up an automated Z-Wave scene with the panel.
There is a possibility, when you disarm immediately after a false alarm, that the central station will see the cancellation signal, and not call you. Read on!
Added:
How Do I Register the 3GL Cellular Module on an L5200?
To register the 3GL cellular module on an L5200, you must contact your alarm monitoring company and provide them with the MAC and CRC of the communicator.
Added:
Why Won't My Honeywell L5200 Disarm?
The most common reason for an L5200 to not disarm is because the wrong user code is being entered. Check and make sure the correct code is being entered.
Added:
How Do I Replace a L5100's GSMVLP5-4G Cellular Module?
In order to replace a GSMVLP5-4G in an L5100, you will need to take out the old cellular communicator and then install and register the new communicator.
Added:
How Do I Add an IPCAM-WO to Total Connect 2.0?
In order to add a IPCAM-WO to your Total Connect account, you will need to contact your alarm monitoring company and have them add the camera to your account.
Added:
How Do I Make My Honeywell L5200 Work w/ AlarmNet 360?
The Honeywell L5200 will need a communicator installed to be able to work with AlarmNet 360. The learn how an alarm company can register the panel, read on.
Added:
Do Window/Door Sensors Work Over WIFI or Cellular?
Wireless door and window sensors do not communicate over WIFI or cellular. Instead, these devices communicate with a security system through an RF signal.
Added:
How Do I Turn On Total Connect Video?
To use Total Connect video, a user must contact their alarm monitoring company to activate the service. Any camera that the user wants to use must be online.
Added:
Will My Monitoring Company Change My Installer Code?
It is possible an alarm company will change the installer code for the security system. Some companies do this as a way of limiting what the user can do.
Added:
How Do I Turn Off My Lights when I Arm Away on My Honeywell Alarm System?
In order to automatically turn off your lights when you set your security panel to Arm Away, you will need to set up an automated Z-Wave scene with the panel.
Added: