Frequently Asked Questions

Do All Resideo Smoke/Heat Detectors Work With PROA7PLUS?
Out of the box, only PROSIX Series wireless sensors will work. You can add compatibility for legacy RF devices with the PROTAKEOVER. Read here for details.
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How Do I Get the Master Code On My Resideo PROA7PLUS?
The default Master Code on a PROA7 or PROA7PLUS is 1234. If you do not know the Master Code, you will need to contact your alarm dealer. Click here for details.
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How Long Is The Cable That Comes w/ a Qolsys IQ Panel 4?
The power cable that comes with a Qolsys IQ Panel 4 is about ten (10) feet long. A longer wire run can be used if necessary. Click here for power wire specs.
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What To Do If A Qolsys IQ Panel 4 Keypad Is Too Bright?
The IQ Panel 4 has a manual adjustment for keypad brightness.The Nighttime Mode feature can also turn the screen off. Get full details by clicking here.
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Will A Qolsys IQ Panel 4 Work Without A Phone Line?
Yes, a Qolsys IQ Panel 4 will work without a phone line. In fact, the Qolsys IQ Panel 4 does not support a connection to a phone line. Read the details here.
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How Do I Add Z-Wave Compatibility To Qolsys IQ Panel 4?
The Qolsys IQ Panel 4 has a Z-Wave controller built right in, so there's no need to add anything. Click here to learn all about the IQ Panel 4 and Z-Wave Plus.
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How Do I Change The Volume On A Qolsys IQ Panel 4?
To change the panel's volume, tap the gray bar at the top of any screen. From the drop down menu, slide the volume bar left or right. Click here for full info.
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How Can I Connect To A Qolsys IQ Panel 4 With An iPad?
To connect an iPad to a Qolsys IQ Panel 4, use the Alarm.com app. A dealer sets up the account. Open the app on your iPad and log in. Click here for info.
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How Do I Set Up the Slideshow on A Qolsys IQ Panel 4?
This feature of IQ Panel 4 is called "Photo Frame" and is configured in the main menu. You can use personal images or download stock images. Read on for details.
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How Do I Enable Alarm.com's Familiar Vehicle Analytics?
Only outdoor cameras should be used. Go to Video > Settings > Vehicle Recognition and agree to the terms. From there, calibrate cameras. Click for instructions.
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