Frequently Asked Questions

Can I Update the Firmware On a Honeywell L5100 Alarm System?
Honeywell does not offer any method for upgrading a Honeywell L5100 System. You must upgrade to a newer panel, such as a Honeywell Lyric. Learn about the L5100.
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How Long Can the Power Wire For a Honeywell Lyric Controller Be?
The thicker the wire, the longer the power run you can set up for the Lyric. By using 18-gauge wire, a maximum wire run of 20 feet is allowed. Learn about the Lyric Alarm System.
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Is the Honeywell 5816LP Compatible w/ My Lyric Alarm System?
The Honeywell 5816LP is just a two-pack of 5816 sensors sold by Amazon. They are just like regular 5816 sensors, and they will work with a Lyric. Learn about the Honeywell 5816LP.
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2GIG GC3e vs. DSC Iotega
The 2GIG GC3e and DSC Iotega are both security panels for a home or business. However, the DSC Iotega does not support end user programming. Learn about these two systems.
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2GIG GC2e vs. DSC Iotega
The 2GIG GC2e and the DSC Iotega are both Alarm.com Security Systems. But the GC2e is significantly better for DIY users. Learn the differences between the GC2e and the Iotega.
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Honeywell Lyric Controller vs. DSC Iotega
The Honeywell Lyric and the DSC Iotega are both noted for their compatibility with Apple HomeKit. But we strongly prefer the Lyric. Find out how the Lyric and the Iotega stack-up.
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How Do I Troubleshoot a Lyric That is Using Apple HomeKit?
There are many possible troubleshooting methods for a Honeywell Lyric Controller that has been set up to use Apple HomeKit. Learn how to troubleshoot a Lyric using Apple HomeKit.
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Can the ADC-V722W Outdoor Camera be Mounted Upside Down?
The Alarm.com ADC-V722W attaches to a mounting base that can be mounted upside-down. The camera image can also be flipped through Alarm.com. Learn how to mount the ADC-V722W.
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What are Some Troubleshooting Methods for a Lyric Using Apple HomeKit?
When using a Lyric Alarm System with Apple HomeKit, you may experience some issues that require troubleshooting. Follow this guide to troubleshoot a Lyric using Apple HomeKit.
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How Do I Check the Firmware Version for My Honeywell Tuxedo Touch Keypad?
If your Honeywell Tuxedo Touch Keypad is not on the latest firmware, then certain features and functions may be unavailable. Learn how to check the firmware for a Tuxedo Touch.
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