2GIG Edge w/ Verizon LTE Frequently Asked Questions
How Do I Remove a Z-Wave Device from a 2GIG Edge?
Clearing a Z-Wave device is usually done before adding it to a network, or if you no longer intend on using that Z-Wave device. Learn to clear a Z-Wave device from the 2GIG Edge.
How Do I Add a Z-Wave Device to a 2GIG Edge?
A Z-Wave device paired with the 2GIG Edge can be operated from the panel, or remotely from Alarm.com if the system is monitored. Learn to pair a Z-Wave device with the 2GIG Edge.
How Do I Add a User Code to My 2GIG Edge?
To add a new user to the 2GIG Edge, start from the main screen, choose the settings icon, verify your identity, choose users, select add new user. Learn to add a user to the Edge.
How Do I Disarm My 2GIG Edge?
The 2GIG Edge can be disarmed with a valid code entry or by providing programmed facial biometric information. Or you can disarm from Alarm.com. Learn to disarm the 2GIG Edge.
How Do I Delete a Zone From My 2GIG Edge?
To delete a zone from the 2GIG Edge, access the zone settings menu, and click the red Reset Zone button in the bottom-left corner and confirm. Learn to delete a 2GIG Edge zone.
How Do I Clear a Tamper Error On My 2GIG Edge?
The 2GIG Edge will show a notification when a tamper occurs. Once you properly close the panel, the notification will clear on its own. Learn to clear a 2GIG Edge Tamper Error.
How Do I Reset the Master Code On a 2GIG Edge Security System?
To reset the Master Code for a 2GIG Edge back to 1111, you can manually change the code, or you can perform a Factory Default of the Users Setting. Learn to reset the Edge MC.
How Do I Reset the Installer Code On a 2GIG Edge Security System?
The 2GIG Edge Installer Code can be manually reset back to 1561, or you can factory default system Users Settings. Learn how to reset the 2GIG Edge System Installer Code.
How Do I Factory Reset My 2GIG Edge Alarm System?
The 2GIG Edge has a Restore Defaults Menu where you can reset Sensors & Zones, Console, Users, Z-Wave, Network, and IP Cameras. Learn to factory reset the 2GIG Edge.
How Do I Set Up Multi-System Access to Alarm.com Using the Mobile App?
Alarm.com allows you to set up access to multiple security systems from one login username. Learn how you can set up multi system access for Alarm.com from the mobile app.
Clearing a Z-Wave device is usually done before adding it to a network, or if you no longer intend on using that Z-Wave device. Learn to clear a Z-Wave device from the 2GIG Edge.
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How Do I Add a Z-Wave Device to a 2GIG Edge?
A Z-Wave device paired with the 2GIG Edge can be operated from the panel, or remotely from Alarm.com if the system is monitored. Learn to pair a Z-Wave device with the 2GIG Edge.
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How Do I Add a User Code to My 2GIG Edge?
To add a new user to the 2GIG Edge, start from the main screen, choose the settings icon, verify your identity, choose users, select add new user. Learn to add a user to the Edge.
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How Do I Disarm My 2GIG Edge?
The 2GIG Edge can be disarmed with a valid code entry or by providing programmed facial biometric information. Or you can disarm from Alarm.com. Learn to disarm the 2GIG Edge.
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How Do I Delete a Zone From My 2GIG Edge?
To delete a zone from the 2GIG Edge, access the zone settings menu, and click the red Reset Zone button in the bottom-left corner and confirm. Learn to delete a 2GIG Edge zone.
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How Do I Clear a Tamper Error On My 2GIG Edge?
The 2GIG Edge will show a notification when a tamper occurs. Once you properly close the panel, the notification will clear on its own. Learn to clear a 2GIG Edge Tamper Error.
Added:
How Do I Reset the Master Code On a 2GIG Edge Security System?
To reset the Master Code for a 2GIG Edge back to 1111, you can manually change the code, or you can perform a Factory Default of the Users Setting. Learn to reset the Edge MC.
Added:
How Do I Reset the Installer Code On a 2GIG Edge Security System?
The 2GIG Edge Installer Code can be manually reset back to 1561, or you can factory default system Users Settings. Learn how to reset the 2GIG Edge System Installer Code.
Added:
How Do I Factory Reset My 2GIG Edge Alarm System?
The 2GIG Edge has a Restore Defaults Menu where you can reset Sensors & Zones, Console, Users, Z-Wave, Network, and IP Cameras. Learn to factory reset the 2GIG Edge.
Added:
How Do I Set Up Multi-System Access to Alarm.com Using the Mobile App?
Alarm.com allows you to set up access to multiple security systems from one login username. Learn how you can set up multi system access for Alarm.com from the mobile app.
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