Interlogix Simon XTi Frequently Asked Questions

How Do I Use an Interlogix Simon XTi or XTi-5 to Control a Garage Door?
An Interlogix Simon XTi or XTi-5 can control a garage door if a Z-Wave garage door opener is used. A Z-Wave controller will need to be installed in the panel. This requires adding a cellular communicator for the system. Learn how to set up an XTi or XTi-5 System to control a garage door.
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How Do I Remove a Z-Wave Device from an Interlogix Simon XTi or XTi-5?
Removing a Z-Wave device from an Interlogix Simon XTi or XTi-5 System is very easy. Doing this will clear the device from the network. It is a good idea to always clear a Z-Wave device before attempting to add it to the network. Learn how to remove a Z-Wave device from a Simon XTi or XTi-5.
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How Do I Add an Interlogix Simon XTi or XTi-5 to My Local WIFI?
There is currently no way to add an Interlogix Simon XTi or XTi-5 to a WIFI network. Interlogix does not make a WIFI card for these panels. The Simon XTi and XTi-5 instead rely upon cellular communication or a phone line to remain connected to the network. Learn more about the Simon XTi and XTi-5.
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Will Total Connect Work w/ an Interlogix Simon XTi or XTi-5?
Total Connect is not compatible with the Simon XTi or XTi-5 Alarm Systems from Interlogix. The Total Connect service is designed exclusively for use with Honeywell Alarm Systems. However, the Interlogix XTi and XTi-5 Systems can use Alarm.com instead. Learn more about the Simon XTi and XTi-5.
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How Do I Connect My Interlogix Simon XTi or XTi-5 to WIFI?
There is no possible way to connect an Interlogix Simon XTi or XTi-5 to WIFI. Interlogix has not released a compatible WIFI card for these systems. They can only use a cellular connection or a phone line connection. We recommend using cellular. Learn more about the Simon XTi and XTi-5 Systems.
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Will an Interlogix Simon XTi or XTi-5 Work w/o a Phone Line?
A Simon XTi or XTi-5 can be upgraded to use a cellular connection. This will allow the system to receive alarm monitoring service without a phone line. This is one of the most important upgrades that can be made for an XTi or XTi-5 System. Learn more about using cellular with a Simon XTi or XTi-5.
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What Happens to an Interlogix Simon XTi or XTi-5 When Internet Goes Down?
Since an Interlogix Simon XTi or XTi-5 System cannot connect to the internet, having the internet go down will not affect one of these systems. Instead of using the internet, these systems use a phone line or a cellular connection to communicate. Learn more about the Simon XTi and XTi-5 Systems.
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Will Alarm.com Work w/ an Interlogix Simon XTi or XTi-5?
Alarm.com can work with both the Simon XTi and XTi-5 Systems. But these systems can only interface with the platform if they are receiving active cellular service. This requires a cellular communicator and a cellular monitoring plan. Learn more about using Alarm.com with an XTi or XTi-5 System.
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Can I Arm/Disarm an Interlogix Simon XTi or XTi-5 From My Phone?
A Simon XTi or XTi-5 can be controlled and operated using the Alarm.com Mobile App. This app allows users to arm or disarm their systems from their phones. The Alarm.com Mobile App is available for free download for any iOS or Android device. Learn more about the Alarm.com Mobile App.
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Is there a Peripheral Keypad for the Interlogix Simon XTi or XTi-5?
Interlogix produces an external keypad that serves as a secondary access point for a Simon XTi or XTi-5 System. This external keypad is called the Interlogix Two-Way Talking Touch Screen Keypad. Learn more about this add-on and how exactly it is used with Interlogix Simon Alarm Systems.
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