Frequently Asked Questions
How Do I Reset the Master Code On a 2GIG Edge Security System?
To reset the Master Code for a 2GIG Edge back to 1111, you can manually change the code, or you can perform a Factory Default of the Users Setting. Learn to reset the Edge MC.
How Do I Reset the Installer Code On a 2GIG Edge Security System?
The 2GIG Edge Installer Code can be manually reset back to 1561, or you can factory default system Users Settings. Learn how to reset the 2GIG Edge System Installer Code.
How Do I Factory Reset My 2GIG Edge Alarm System?
The 2GIG Edge has a Restore Defaults Menu where you can reset Sensors & Zones, Console, Users, Z-Wave, Network, and IP Cameras. Learn to factory reset the 2GIG Edge.
How Do I Set Up Multi-System Access to Alarm.com Using the Mobile App?
Alarm.com allows you to set up access to multiple security systems from one login username. Learn how you can set up multi system access for Alarm.com from the mobile app.
Can I Download the Total Connect 2.0 App if I'm Outside North America?
You may need to change your Origin Country if you are outside of North America and you want to download the Total Connect 2.0 Mobile App. Learn how to download the TC2 App.
Does the 2GIG ANT5XL-GC2 Require an Adaptor to Fit an LTE Communicator?
No adapter is needed to connect the 2GIG ANT5XL-GC2 to an LTE cellular communicator for a 2GIG GC2 or 2GIG GC2e. Learn about the 2GIG ANT5XL-GC2 Cellular Antenna.
2GIG Edge Vs. Honeywell PROA7PLUS
Two of the best security systems available today are the 2GIG Edge and the Honeywell PROA7PLUS. See the differences between these two titans, and decide which one is best for you.
Honeywell PROA7 Vs. Honeywell PROA7PLUS
The PROA7 is a light version of the PROA7PLUS. It sacrifices the front panel camera, embedded Amazon Alexa, and Bluetooth for automatic disarming. Learn about the ProSeries Panels.
How Do I Use the Honeywell 5800C2W With a 2GIG GC3 or GC3e?
With the Honeywell 5800C2W, you can continue using your hardwired sensors with your wireless 2GIG GC3 or 2GIG GC3e Security System. Learn to use the 5800C2W with a GC3 or GC3e.
How Do I Adjust the Default Screen On an Alpha Keypad For a VISTA-20P?
If you want to provide a custom message for your VISTA-20P Alphanumeric Keypad, then you can do so thru Alpha Programming. Learn to edit the default screen on your VISTA Keypad.
To reset the Master Code for a 2GIG Edge back to 1111, you can manually change the code, or you can perform a Factory Default of the Users Setting. Learn to reset the Edge MC.
Added:
How Do I Reset the Installer Code On a 2GIG Edge Security System?
The 2GIG Edge Installer Code can be manually reset back to 1561, or you can factory default system Users Settings. Learn how to reset the 2GIG Edge System Installer Code.
Added:
How Do I Factory Reset My 2GIG Edge Alarm System?
The 2GIG Edge has a Restore Defaults Menu where you can reset Sensors & Zones, Console, Users, Z-Wave, Network, and IP Cameras. Learn to factory reset the 2GIG Edge.
Added:
How Do I Set Up Multi-System Access to Alarm.com Using the Mobile App?
Alarm.com allows you to set up access to multiple security systems from one login username. Learn how you can set up multi system access for Alarm.com from the mobile app.
Added:
Can I Download the Total Connect 2.0 App if I'm Outside North America?
You may need to change your Origin Country if you are outside of North America and you want to download the Total Connect 2.0 Mobile App. Learn how to download the TC2 App.
Added:
Does the 2GIG ANT5XL-GC2 Require an Adaptor to Fit an LTE Communicator?
No adapter is needed to connect the 2GIG ANT5XL-GC2 to an LTE cellular communicator for a 2GIG GC2 or 2GIG GC2e. Learn about the 2GIG ANT5XL-GC2 Cellular Antenna.
Added:
2GIG Edge Vs. Honeywell PROA7PLUS
Two of the best security systems available today are the 2GIG Edge and the Honeywell PROA7PLUS. See the differences between these two titans, and decide which one is best for you.
Added:
Honeywell PROA7 Vs. Honeywell PROA7PLUS
The PROA7 is a light version of the PROA7PLUS. It sacrifices the front panel camera, embedded Amazon Alexa, and Bluetooth for automatic disarming. Learn about the ProSeries Panels.
Added:
How Do I Use the Honeywell 5800C2W With a 2GIG GC3 or GC3e?
With the Honeywell 5800C2W, you can continue using your hardwired sensors with your wireless 2GIG GC3 or 2GIG GC3e Security System. Learn to use the 5800C2W with a GC3 or GC3e.
Added:
How Do I Adjust the Default Screen On an Alpha Keypad For a VISTA-20P?
If you want to provide a custom message for your VISTA-20P Alphanumeric Keypad, then you can do so thru Alpha Programming. Learn to edit the default screen on your VISTA Keypad.
Added: