Frequently Asked Questions
What Happens if the 2GIG Edge Loses A/C Power?
There is a battery inside the 2GIG Edge that will keep the system running if A/C power loss occurs. If both are lost, then the system will power down. Learn about the 2GIG Edge.
Which Keypad Works w/ a 2GIG Edge?
The 2GIG Edge has two (2) keypads available. They are the 2GIG Edge Remote Keypad with touchscreen control and the 2GIG PAD1-345 Push-Button Keypad. Learn about 2GIG Edge Keypads.
Which Keypad Works w/ a PROA7PLUS?
The PROA7PLUS supports the Honeywell Home PROSIXLCDKP. And thanks to its PROWIFIZW Module, it also supports the PROWLTOUCH and PROWLTOUCHC Keypads. Learn about PROA7PLUS Keypads.
Which Keypad Works w/ a Resideo PROA7C?
The Resideo PROA7C can support the Honeywell Home PROSIXLCDKP. It can also support the PROWLTOUCH and PROWLTOUCHC if a WIFI card is added. Learn about the ProSeries Keypads.
How Do I Delete a Key Fob from My 2GIG Edge?
The 2GIG Edge has 32 Key Fob slots. Deleting a key fob will free up the slot so that a new key fob device can be paired. Learn how to delete a key fob from your 2GIG Edge.
Is the Resideo PROA7C Compatible with Honeywell 5800 Sensors?
In order to use Honeywell 5800 Sensors with a Resideo PROA7C, you must add PROTAKEOVER Module to the panel and set its dial to 0. Learn about PROA7C sensor compatibility.
Is the PROA7PLUS Compatible with Honeywell 5800 Sensors?
The Resideo PROA7PLUS can only support Honeywell 5800 Sensors if a Honeywell Home PROTAKEOVER Module is added to the system, with its dial set to 0. Learn about the PROA7PLUS.
Can I Use a 2GIG Edge w/o Monitoring?
The 2GIG Edge can be set up as a local noisemaker without monitoring service. It will not report signals when the system goes into alarm. Learn about using an unmonitored 2GIG Edge.
How Many Zones Does the 2GIG Edge Support?
There are 100 wireless zones, two (2) wired zones, one (1) built-in glass break zone, 32 key fob zones, and eight (8) keypad zones on the 2GIG Edge. Learn about the 2GIG Edge.
How Do I Turn Down the Volume On My 2GIG Edge?
To adjust the 2GIG Edge Volume, click the small gear icon in the bottom-right, enter the IC (default 1561), choose sounds, and set the volume. Learn to turn down the 2GIG Edge.
There is a battery inside the 2GIG Edge that will keep the system running if A/C power loss occurs. If both are lost, then the system will power down. Learn about the 2GIG Edge.
Added:
Which Keypad Works w/ a 2GIG Edge?
The 2GIG Edge has two (2) keypads available. They are the 2GIG Edge Remote Keypad with touchscreen control and the 2GIG PAD1-345 Push-Button Keypad. Learn about 2GIG Edge Keypads.
Added:
Which Keypad Works w/ a PROA7PLUS?
The PROA7PLUS supports the Honeywell Home PROSIXLCDKP. And thanks to its PROWIFIZW Module, it also supports the PROWLTOUCH and PROWLTOUCHC Keypads. Learn about PROA7PLUS Keypads.
Added:
Which Keypad Works w/ a Resideo PROA7C?
The Resideo PROA7C can support the Honeywell Home PROSIXLCDKP. It can also support the PROWLTOUCH and PROWLTOUCHC if a WIFI card is added. Learn about the ProSeries Keypads.
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How Do I Delete a Key Fob from My 2GIG Edge?
The 2GIG Edge has 32 Key Fob slots. Deleting a key fob will free up the slot so that a new key fob device can be paired. Learn how to delete a key fob from your 2GIG Edge.
Added:
Is the Resideo PROA7C Compatible with Honeywell 5800 Sensors?
In order to use Honeywell 5800 Sensors with a Resideo PROA7C, you must add PROTAKEOVER Module to the panel and set its dial to 0. Learn about PROA7C sensor compatibility.
Added:
Is the PROA7PLUS Compatible with Honeywell 5800 Sensors?
The Resideo PROA7PLUS can only support Honeywell 5800 Sensors if a Honeywell Home PROTAKEOVER Module is added to the system, with its dial set to 0. Learn about the PROA7PLUS.
Added:
Can I Use a 2GIG Edge w/o Monitoring?
The 2GIG Edge can be set up as a local noisemaker without monitoring service. It will not report signals when the system goes into alarm. Learn about using an unmonitored 2GIG Edge.
Added:
How Many Zones Does the 2GIG Edge Support?
There are 100 wireless zones, two (2) wired zones, one (1) built-in glass break zone, 32 key fob zones, and eight (8) keypad zones on the 2GIG Edge. Learn about the 2GIG Edge.
Added:
How Do I Turn Down the Volume On My 2GIG Edge?
To adjust the 2GIG Edge Volume, click the small gear icon in the bottom-right, enter the IC (default 1561), choose sounds, and set the volume. Learn to turn down the 2GIG Edge.
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