Frequently Asked Questions
Is the 2GIG Edge Compatible w/ All 2GIG Door/Window Sensors?
The 2GIG Edge can support all of the 2GIG branded door and window alarm sensors. These wireless sensors can be auto-enrolled with the system. Learn about 2GIG Edge compatibility.
Is the 2GIG Edge Compatible with Honeywell 5800 Sensors?
There is a legacy 345 MHz wireless receiver inside the 2GIG Edge that allows the system to support uni-directional Honeywell 5800 Sensors. Learn about the 2GIG Edge.
Why Won't My 2GIG GC2 Send a Cell Test?
For a 2GIG Go!Control GC2, setting Question 91 (Q91) to "(0) no radio modem supplier" will make it impossible to run a Cell Test. Learn about the (Q91) setting on the 2GIG GC2.
How Do I Find the IMEI Number for a 2GIG Edge?
The IMEI number for a 2GIG Edge Alarm Panel can be found in the System Information Menu. No code is required to access this information. Learn how to find a 2GIG Edge IMEI number.
How Do I Disarm My Honeywell Home PROA7?
The PROA7 and PROA7C Systems can be disarmed from the panel, remotely through Total Connect 2.0, or by using a keypad or key fob. Learn how to disarm your PROA7 or PROA7C.
How Do I Disarm My Honeywell Home PROA7PLUS?
There are many ways to disarm a PROA7PLUS or PROA7PLUSC. You can disarm at the panel, through TC2, using a key fob, or using an external keypad. Learn how to disarm your system.
How Do I Clear a Tamper Error On My Honeywell Home PROA7?
A tamper error will appear if a PROA7 or PROA7C is taken off its backplate. Fix by putting the panel on its backplate and acknowledging the trouble. Learn to clear tamper trouble.
How Do I Clear a Tamper Error On My Honeywell Home PROA7PLUS?
A tamper error on the Honeywell Home PROA7PLUS will go away once you properly close the panel and acknowledge the trouble condition. Learn to clear a tamper on a PROA7PLUS.
How Do I Delete a Zone From My Honeywell Home PROA7PLUS?
You must have access to local end-user programming to delete a zone from a PROA7PLUS or PROA7PLUSC. Otherwise, your monitoring company must do it for you. Learn to delete a zone.
How Do I Delete a Zone From My Honeywell Home PROA7?
The PROA7 and PROA7C Systems have 250 total zones. Deleting a zone will free it up so that it can be reprogrammed from scratch with a new sensor. Learn to delete a PROA7 zone.
The 2GIG Edge can support all of the 2GIG branded door and window alarm sensors. These wireless sensors can be auto-enrolled with the system. Learn about 2GIG Edge compatibility.
Added:
Is the 2GIG Edge Compatible with Honeywell 5800 Sensors?
There is a legacy 345 MHz wireless receiver inside the 2GIG Edge that allows the system to support uni-directional Honeywell 5800 Sensors. Learn about the 2GIG Edge.
Added:
Why Won't My 2GIG GC2 Send a Cell Test?
For a 2GIG Go!Control GC2, setting Question 91 (Q91) to "(0) no radio modem supplier" will make it impossible to run a Cell Test. Learn about the (Q91) setting on the 2GIG GC2.
Added:
How Do I Find the IMEI Number for a 2GIG Edge?
The IMEI number for a 2GIG Edge Alarm Panel can be found in the System Information Menu. No code is required to access this information. Learn how to find a 2GIG Edge IMEI number.
Added:
How Do I Disarm My Honeywell Home PROA7?
The PROA7 and PROA7C Systems can be disarmed from the panel, remotely through Total Connect 2.0, or by using a keypad or key fob. Learn how to disarm your PROA7 or PROA7C.
Added:
How Do I Disarm My Honeywell Home PROA7PLUS?
There are many ways to disarm a PROA7PLUS or PROA7PLUSC. You can disarm at the panel, through TC2, using a key fob, or using an external keypad. Learn how to disarm your system.
Added:
How Do I Clear a Tamper Error On My Honeywell Home PROA7?
A tamper error will appear if a PROA7 or PROA7C is taken off its backplate. Fix by putting the panel on its backplate and acknowledging the trouble. Learn to clear tamper trouble.
Added:
How Do I Clear a Tamper Error On My Honeywell Home PROA7PLUS?
A tamper error on the Honeywell Home PROA7PLUS will go away once you properly close the panel and acknowledge the trouble condition. Learn to clear a tamper on a PROA7PLUS.
Added:
How Do I Delete a Zone From My Honeywell Home PROA7PLUS?
You must have access to local end-user programming to delete a zone from a PROA7PLUS or PROA7PLUSC. Otherwise, your monitoring company must do it for you. Learn to delete a zone.
Added:
How Do I Delete a Zone From My Honeywell Home PROA7?
The PROA7 and PROA7C Systems have 250 total zones. Deleting a zone will free it up so that it can be reprogrammed from scratch with a new sensor. Learn to delete a PROA7 zone.
Added: