2GIG Edge w/ AT&T LTE Frequently Asked Questions

How Do I Send a Cell Test for a 2GIG Edge?
You will send a Cell Test on a 2GIG Edge when activating new monitoring service. It may also be done to test cell signals. Learn how to perform a Cell Test on a 2GIG Edge.
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How Do I Activate the 2GIG Edge System On Alarm.com?
Activating the 2GIG Edge for use with the Alarm.com platform will require that you provide the system's IMEI number to your monitoring provider. Learn to activate the 2GIG Edge.
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What Happens if the 2GIG Edge Loses A/C Power?
There is a battery inside the 2GIG Edge that will keep the system running if A/C power loss occurs. If both are lost, then the system will power down. Learn about the 2GIG Edge.
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Which Keypad Works w/ a 2GIG Edge?
The 2GIG Edge has two (2) keypads available. They are the 2GIG Edge Remote Keypad with touchscreen control and the 2GIG PAD1-345 Push-Button Keypad. Learn about 2GIG Edge Keypads.
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How Do I Delete a Key Fob from My 2GIG Edge?
The 2GIG Edge has 32 Key Fob slots. Deleting a key fob will free up the slot so that a new key fob device can be paired. Learn how to delete a key fob from your 2GIG Edge.
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Can I Use a 2GIG Edge w/o Monitoring?
The 2GIG Edge can be set up as a local noisemaker without monitoring service. It will not report signals when the system goes into alarm. Learn about using an unmonitored 2GIG Edge.
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How Many Zones Does the 2GIG Edge Support?
There are 100 wireless zones, two (2) wired zones, one (1) built-in glass break zone, 32 key fob zones, and eight (8) keypad zones on the 2GIG Edge. Learn about the 2GIG Edge.
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How Do I Turn Down the Volume On My 2GIG Edge?
To adjust the 2GIG Edge Volume, click the small gear icon in the bottom-right, enter the IC (default 1561), choose sounds, and set the volume. Learn to turn down the 2GIG Edge.
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Is the 2GIG Edge Compatible with Honeywell 5800 Sensors?
There is a legacy 345 MHz wireless receiver inside the 2GIG Edge that allows the system to support uni-directional Honeywell 5800 Sensors. Learn about the 2GIG Edge.
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How Do I Find the IMEI Number for a 2GIG Edge?
The IMEI number for a 2GIG Edge Alarm Panel can be found in the System Information Menu. No code is required to access this information. Learn how to find a 2GIG Edge IMEI number.
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