2GIG GC3e Frequently Asked Questions
How Do I Change the Partition Assignment On a GC3 or GC3e Zone?
To switch a sensor to a different GC3 or GC3e Smart Area Partition, you should clear its zone and reprogram from scratch. Learn how to switch a sensor to a different partition.
Why Can't I Clear a Trouble Condition On My 2GIG GC3 or GC3e?
Users have reported unclearable trouble conditions on 2GIG GC3 and GC3e Systems when Smart Area Partitions are enabled. No fix is currently available. Learn about this problem.
Can I Increase the Max Number of Zones On My Wireless Security System?
The maximum number of zones that an alarm system can support is hardcoded into the system's firmware. This limit cannot be increased. Learn about zone limits for alarm systems.
What is the Role of a Monitoring Platform?
A monitoring platform forwards alerts to the central station and/or the end user via text and/or email, depending on the user's monitoring plan. Learn about monitoring platforms.
How Do I Run Power to the 2GIG GC3e?
To provide power for the 2GIG GC3e, you must run a wire between the panel and its transformer. Thicker cabling allows for a longer wire run. Learn how to power on the 2GIG GC3e.
How Do I Pair the 2GIG SP2 with the 2GIG GC3e?
The 2GIG SP2 Keypad can serve as a secondary controller for a 2GIG GC3e. You can use the SP2 for general arming and disarming and bypassing zones. Learn to pair the SP2 Keypad.
How Do I Pair the 2GIG SP1 with the 2GIG GC3e?
The 2GIG SP1 Keypad is paired with a 2GIG GC3e System across a local WIFI network. The pairing process is very simple. Learn how to pair a 2GIG SP1 Keypad with a 2GIG GC3e.
How Do I Use the Alarm.com In-App Panic Feature?
The Alarm.com In-App Panic allows you to send an alert to the central station. Police, Fire, and Auxiliary Panics can be performed. Learn how to use the Alarm.com In-App Panic.
Will a Scene Created in Alarm.com be Pushed to a 2GIG GC3 or 2GIG GC3e?
Scenes created in Alarm.com are not made available for local control on the GC3 or GC3e Panel. They can only be performed from Alarm.com. Learn about Alarm.com smart scenes.
How Do I Properly Open the 2GIG GC3 or GC3e?
When opening up the 2GIG GC3 or GC3e, you do not need to remove the set screw entirely. Just loosen it enough to open the panel. Learn how to properly open the 2GIG GC3 or GC3e.
To switch a sensor to a different GC3 or GC3e Smart Area Partition, you should clear its zone and reprogram from scratch. Learn how to switch a sensor to a different partition.
Added:
Why Can't I Clear a Trouble Condition On My 2GIG GC3 or GC3e?
Users have reported unclearable trouble conditions on 2GIG GC3 and GC3e Systems when Smart Area Partitions are enabled. No fix is currently available. Learn about this problem.
Added:
Can I Increase the Max Number of Zones On My Wireless Security System?
The maximum number of zones that an alarm system can support is hardcoded into the system's firmware. This limit cannot be increased. Learn about zone limits for alarm systems.
Added:
What is the Role of a Monitoring Platform?
A monitoring platform forwards alerts to the central station and/or the end user via text and/or email, depending on the user's monitoring plan. Learn about monitoring platforms.
Added:
How Do I Run Power to the 2GIG GC3e?
To provide power for the 2GIG GC3e, you must run a wire between the panel and its transformer. Thicker cabling allows for a longer wire run. Learn how to power on the 2GIG GC3e.
Added:
How Do I Pair the 2GIG SP2 with the 2GIG GC3e?
The 2GIG SP2 Keypad can serve as a secondary controller for a 2GIG GC3e. You can use the SP2 for general arming and disarming and bypassing zones. Learn to pair the SP2 Keypad.
Added:
How Do I Pair the 2GIG SP1 with the 2GIG GC3e?
The 2GIG SP1 Keypad is paired with a 2GIG GC3e System across a local WIFI network. The pairing process is very simple. Learn how to pair a 2GIG SP1 Keypad with a 2GIG GC3e.
Added:
How Do I Use the Alarm.com In-App Panic Feature?
The Alarm.com In-App Panic allows you to send an alert to the central station. Police, Fire, and Auxiliary Panics can be performed. Learn how to use the Alarm.com In-App Panic.
Added:
Will a Scene Created in Alarm.com be Pushed to a 2GIG GC3 or 2GIG GC3e?
Scenes created in Alarm.com are not made available for local control on the GC3 or GC3e Panel. They can only be performed from Alarm.com. Learn about Alarm.com smart scenes.
Added:
How Do I Properly Open the 2GIG GC3 or GC3e?
When opening up the 2GIG GC3 or GC3e, you do not need to remove the set screw entirely. Just loosen it enough to open the panel. Learn how to properly open the 2GIG GC3 or GC3e.
Added: