Frequently Asked Questions

How Do I Upgrade the Z-Wave Firmware for My Qolsys IQ Panel 2 Plus?
By upgrading the Z-Wave firmware on your IQ Panel 2, you can use the Smart Start feature and improve the security of its automation network. Learn to upgrade IQ2+ Z-Wave firmware.
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What is the Smart Start Feature on the Qolsys IQ Panel 2 Plus?
By using the Smart Start feature on the Qolsys IQ Panel 2 Plus, you can enroll a smart home device by simply scanning its QR code. Learn about the IQ Panel 2 Smart Start feature.
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How Many Z-Wave Devices are Supported on the 2GIG GC3/GC3e?
You can pair up to 232 Z-Wave devices with a GC3 or GC3e System. But only the first 122 Z-Wave devices will be pushed to Alarm.com. Learn about Z-Wave on the GC3 and GC3e.
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How Many Z-Wave Devices are Supported on the 2GIG GC2/GC2e?
A 2GIG GC2 or 2GIG GC2e System is able to support up to 232 Z-Wave devices. The Alarm.com limit for Z-Wave devices is smaller. Learn about Z-Wave on the 2GIG GC2 and GC2e.
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How Do I Adjust Z-Wave Device Limits On My Qolsys IQ Panel 2 Plus?
The Z-Wave device limits on an IQ Panel 2 Plus can be adjusted within Installer/Dealer Programming for the system. They are set to the maximum by default. Learn about the IQ2+.
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What is the Alarm.com Limit for Z-Wave Devices?
A panel can only push up to 122 unique Z-Wave devices to the Alarm.com servers. Any Z-Wave device above that limit will only be supported for local control. Learn about Alarm.com.
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How Many Z-Wave Devices Can I Use On My Qolsys IQ Panel 2 Plus?
There is a total limit of 152 Z-Wave devices on a single IQ Panel 2 Plus. There are also smaller sub-limits for different types of Z-Wave devices. Learn about IQ2+ Z-Wave limits.
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Will Cooper and Eaton Z-Wave Products Work w/ a Tuxedo Touch?
Z-Wave is a universal wireless protocol, and Z-Wave products from Cooper and Eaton should have no problems being used with a Honeywell Tuxedo Touch. Learn about Z-Wave.
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Is Honeywell Compatible w/ ADEMCO?
Honeywell used to be known as ADEMCO, and you can use most ADEMCO products with compatible Honeywell Alarm Systems. Learn about Honeywell and ADEMCO security products.
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Can I Get a Composite Door & Frame w/ Pre-Installed Alarm Contacts?
Some types of Andersen Doors come with built-in 345 MHz sensors for compatible alarm systems. Andersen calls these VeriLock Sensors. Learn about Andersen Security Doors.
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