Frequently Asked Questions

Are Nest Thermostats Z Wave Compatible?
Google Nest Thermostats do not have Z-Wave functionality. But there is a limited integration that allows them to be used with Alarm.com. Learn about Nest Thermostats.
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How Do I Use the Smart Start Feature on the Qolsys IQ Panel 2 Plus?
The Qolsys Smart Start feature on the Qolsys IQ Panel 2 Plus allows you to add automation devices by scanning a QR code. Learn about this useful automation feature.
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Can I Add a Smoke Detector to My 2GIG Alarm System?
Wireless 345 MHz smoke detectors can easily be added to a 2GIG Alarm System. There are compatible smoke detectors from Honeywell and 2GIG. Learn about smoke detectors.
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Can I Trigger a Z-Wave Device When a Door Sensor is Activated?
Certain alarm panels and interactive service platforms will allow you to create rules and scenes so that Z-Wave devices activate automatically. Learn about Z-Wave triggers.
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Which Honeywell Panels are Compatible w/ Alarm.com SEMs?
Alarm.com manufactures SEMs for Honeywell VISTA Systems. These are dual-path communicators that allow the VISTA Systems to connect with Alarm.com. Learn about Alarm.com SEMs.
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Why Does the Honeywell 6290W Have WIFI?
The Honeywell 6290W is a touchscreen keypad used with Honeywell VISTA systems. It provides a connection to WIFI for OTA firmware updates. Learn about the Honeywell 6290W.
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Does the Honeywell LTE-XA or LTE-XV Work On a Honeywell VISTA-21iP?
The Honeywell VISTA-21iP can support both the LTE-XA and the LTE-XV communicators once its internal IP communicator has been disabled. Learn about the LTE-XA and LTE-XV.
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How Do I Delete an External Keypad From a DSC Impassa?
Deleting a keypad from a DSC Impassa System involves accessing the associated keypad zone and clearing out the ID Number. Learn how to delete an keypad from a DSC Impassa.
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How Do I Upgrade the Z-Wave Firmware for My Qolsys IQ Panel 2 Plus?
By upgrading the Z-Wave firmware on your IQ Panel 2, you can use the Smart Start feature and improve the security of its automation network. Learn to upgrade IQ2+ Z-Wave firmware.
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What is the Smart Start Feature on the Qolsys IQ Panel 2 Plus?
By using the Smart Start feature on the Qolsys IQ Panel 2 Plus, you can enroll a smart home device by simply scanning its QR code. Learn about the IQ Panel 2 Smart Start feature.
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