Frequently Asked Questions

Which Wires Do I Use for My Siren?
A dual-tone siren will have three (3) wires, but you only use two (2) of them when connecting the siren. The other is left disconnected. Learn which wires to use for a siren.
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How Do I Program a Key Fob Into a 2GIG GC2e?
Question 3 (Q3) of the 2GIG GC2e System Configuration Menu is used for enrolling key fob devices. Up to eight (8) key fobs can be added. Learn how to program a key fob for a GC2e.
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How Do I Program a Key Fob Into a 2GIG GC3e?
The 2GIG GC3e has a Key Fobs Menu for enrolling new key fob devices. Up to 32 key fobs can be enrolled with the panel. Learn how to pair a key fob with a 2GIG GC3e.
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How Do I Add or Change User Codes on a 2GIG GC3e?
The 2GIG GC3e Security System allows you to program up to 100 different user codes. A duress code can also be programmed. Learn how to add or change GC3e user codes.
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How Do I Pair a Z-Wave Device to the 2GIG GC3e?
The 2GIG GC3e has an integrated Z-Wave Plus controller. This allows you to build an automation network around the system. Learn how to pair a Z-Wave device with a 2GIG GC3e.
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How Do I Program a Zone to a 2GIG GC3e?
The 2GIG GC3e allows you to auto-enroll compatible wireless sensors. This is a very important part of setting up a new system. Learn how to program 2GIG GC3e zones.
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How Do I Power On the 2GIG GC3e?
The 2GIG GC3e receives primary power from a plug-in 14VDC 1.7A transformer. A battery pack serves as the backup power supply. Learn how to power a 2GIG GC3e System.
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How Do I Add or Change User Codes on a 2GIG GC2e?
Adding and changing user codes on a 2GIG GC2e is very important when you are setting up the system for multiple users. Learn how to configure GC2e System user codes.
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What are the Response Types on a 2GIG GC2 or GC2e?
There are many Response Types that you may encounter on a 2GIG GC2 or 2GIG GC2e. Each Response Type serves a different purpose. Learn about GC2 and GC2e Response Types.
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How Do I Program a Zone to a 2GIG GC2e?
Sensors can be auto-enrolled to zones on the 2GIG GC2e. The panel follows a somewhat unique programming process. Learn how to program zones on the 2GIG GC2e System.
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