Frequently Asked Questions

How Do I Pair a Z-Wave Device to the 2GIG GC2e?
The 2GIG GC2e has a built-in Z-Wave Plus controller for adding Z-Wave home automation devices. Learn how to pair a Z-Wave device with your 2GIG GC2e.
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How Do I Power On the 2GIG GC2e?
Powering on the 2GIG GC2e is one of the first things you will do when setting up the system. This can be done without opening the panel. Learn how to power the GC2e.
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How Do I Install the Cell Module in a 2GIG GC2e?
Installing a cellular communicator for a 2GIG GC2e will require opening up the panel and plugging the module into the appropriate slot. Learn how to install a GC2e Cell Module.
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Why Won't My Interlogix 60-924-RF-TS5 Work With a New Simon Panel?
Interlogix released two (2) versions of their touchscreen keypad for Simon Panels. These are the 60-924-RF-TS5 and the 60-924-RF-TS5-2. Find out how they differ in compatibility.
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How Do I Program a DSC PG9303 to a Qolsys IQ Panel 2 Plus?
The DSC PG9303 sends out an enrollment signal upon being powered on. Have the sensor send the signal while the IQ2+ is in its auto-enrollment mode. Learn to enroll the DSC PG9303.
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Can I Have My VISTA System Automatically Disarm When I Unlock My Z-Wave Lock?
For an older gen Tuxedo Touch, you can have a standard Z-Wave lock serve as a trigger to have a system disarm automatically when you unlock the lock. Learn to set up lock scenes.
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How Do I Program a Honeywell 5834-4 to a Qolsys IQ Panel 2 Plus?
The Honeywell 5834-4 can be paired with a 345 MHz Qolsys IQ Panel 2 Plus as a key fob device, or as an individual zone using Loop Numbers. Learn how to enroll a Honeywell 5834-4.
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How Do I Walk Test a Qolsys IQ Panel 2 Plus?
There is a System Tests Menu on the Qolsys IQ Panel 2 Plus that can be used for checking sensor signal strength among other things. Learn how to Walk Test a Qolsys IQ Panel 2.
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How Do I Set Up Total Connect 2.0 Text and Email Notifications?
Setting up notifications is important if you have a Honeywell or Resideo Security System with access to Total Connect 2.0. Learn how to set up text and email notifications in TC2.
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How Do I Use the Chime By Zone Function for a Honeywell VISTA P-Series Panel?
Using the Chime By Zone function requires setting up a Zone List in *81 and then configuring the feature in *26. An Alpha Keypad is needed. Learn to use Chime By Zone on a VISTA.
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