Alarm.com CORE Team Wins Award

The Business Intelligence Group has recognized Alarm.com by presenting their Customer Operations and Reseller Education (CORE) Team with a 2020 Excellence in Customer Service Award in the Organization of the Year Category. Alarm Grid congratulates Alarm.com on their continued success!

Based out of the Minneapolis metropolitan area in Minnesota, the Alarm.com CORE Team works to provide top-quality customer service, technical support, and training to thousands of security providers on a daily basis. The group is responsible for helping to ensure that service providers like Alarm Grid have the knowledge and resources to help end users accomplish their security goals. The Alarm Grid team can attest to the excellent performance of Alarm.com and their CORE Team. To us, it's no surprise that Alarm.com was recognized in this way.

Alarm.com Vice President of Customer Operations Jason DaCosta said of the team, "We focus all of our efforts on delivering an unparalleled customer service experience to our partners and subscribers. In addition, we strive to identify and develop passionate and highly accountable team members, who share our all-hands-on-deck mentality, to continually elevate our customer service standards for the industry."

As you likely know, Alarm Grid offers many security systems for use with the Alarm.com platform. We have multiple monitoring plans that can be used with Alarm.com, including our most popular Gold Plan. More information is available on our monitoring page. If you want to learn more about Alarm.com or our monitoring services, please email us at support@alarmgrid.com. We check our email from 9am to 8pm ET M-F. We look forward to hearing from you!