August 2019 Archives

When thinking about home security, many people mistakenly believe that it is always an expensive endeavor. The truth is that the cost can range from extremely affordable to exceedingly pricey. Today, we're here to tell you that home security does not have to cost you an arm and a leg.

Setting up a home security system is a worthwhile investment for any homeowner or renter. Protecting your assets is extremely important, and you can even save money on your homeowner's insurance. And if you decide to move, you can either bring the system with you, or leave it at the property to increase your home's resell value.

How much you spend on home security truly depends upon your needs. While you can certainly spend a large sum of money monitoring your home, the reality is that you don't have to break the bank. At Alarm Grid, we offer monitoring plans for all budgets. Our self-monitoring plans start at just $10 per month, while our central station monitoring plans start at just $15 per month.

Keep in mind that you will needs a central station monitoring plan to receive a certificate of alarm (CoA) and save money on your homeowner's insurance premium. These savings can vary significantly, so make sure to check with your insurance company to find out how much you can save. Many homeowners find that monitoring an alarm system actually pays for itself due to the insurance savings!

The system you purchase also makes a big difference in your monthly monitoring costs. Many panels require you to upgrade to a cellular plan for monitoring service. Cellular monitoring has a higher monthly cost than IP-only monitoring, so make sure to keep this in mind. Although we always recommend using cellular for its superb reliability, we also understand that some users are comfortable with IP monitoring service.

If you do decide to go with IP-only monitoring, just make sure that the internet in your home is reliable. A downed internet connection will leave your home unmonitored and vulnerable. You will also want to get a panel that can be used with IP-only service. Nearly all of the Honeywell Panels we sell are suitable for this type of monitoring.

We recommend the Resideo Lyric Controller for IP-only monitoring. This system has a built-in WIFI card, so you won't need to get any add-ons to get the panel up and running.You can also easily add a cellular communicator if you decide to upgrade your service later on. We also sell some Lyric System Kits that include everything you need to get started with alarm monitoring service. There is a 3-1 kit for smaller homes, and a 10-1 kit for larger homes.

Also remember that you do not need to buy a system from Alarm Grid to receive our monitoring service. If you can find a system elsewhere for a lower price, then go for it. We do recommend contacting us before making the purchase to make sure it's a system we can monitor. Our security system planners will be glad to help you design your system from start to finish.

What else can you do to keep costs low? Well we definitely recommend going with a DIY, no-contract monitoring company like Alarm Grid. DIY means do-it-yourself. You can save hundreds or even thousands of dollars by installing your security system yourself. While installing your own system might seem like a challenge, it really doesn't have to be. In fact, the Lyric Kits we mentioned before can technically be installed using nothing more than a screwdriver!

The other important thing is to make sure the security company you choose is no-contract. You can be left on the hook for huge amounts of money if you get stuck in a contract. And if there's ever an emergency and you need to suddenly cancel your service, you will be very glad that you chose a no-contract company. At Alarm Grid, you can easily discontinue your monitoring service at the end of your monthly payment cycle and then resume service when you are ready.

Also remember that Alarm Grid has no added fees. This means that you never pay extra to start or stop your service. What you see is exactly what you get. We do this to make our monitoring service as accessible to many people as possible. If you are intereste in learning more about what we offer, we encourage you to check out our monitoring page for more information.

You are also more than welcome to talk with us before you make your decision. We would love to speak with you if you have any questions or concerns. The best way to get a hold of us is to email support@alarmgrid.com. We will check your email at our earliest convenience and reply back as soon as possible. You may also call us at (888) 818-7728 during our regular business hours of 9am to 8pm EST. We look forward to hearing from you, and we hope to make you a valued member of the Alarm Grid family!

Hi DIYers! Today, we're going to present a helpful tip for Lyric users. Some of our customers have inadvertently discovered the Keypad Tamper Lockout feature on their Resideo Lyric Systems. We want to tell you about this feature and help prevent you from being locked out of your system.

We actually just released an FAQ the other day that explains this feature in full detail. You can read it at this link if you want to. But for now, we will cover some of the basics of the feature and how it applies to you. The Lyric Keypad Tamper Lockout feature stops the system from accepting any numeric key inputs (0-9) for 15 minutes whenever thirty (30) numeric keys are entered in a 15 minute period, without ever executing a valid command. Any further numeric key inputs during this 15 minute period will result in a long error tone.

Basically, if you are at your Lyric System, and you repeatedly try (unsuccessfully) to enter a valid code, then the Lyric will no longer allow you to keep trying. The purpose of this feature is to prevent someone from using brute force to try and access the system. While the feature can lead to frustration if you ever accidentally lock yourself out, it is an important safety measure to prevent an intruder from ever getting into your system.

Obviously, locking out an intruder is a good thing. But unfortunately, some users may find themselves in the same boat. This often happens because a user swears that they remember their code, when they really do not. They will keep trying to enter the same incorrect code. And once they reach 30 incorrect inputs without entering a valid command, they will become locked out. The user will not be able to try again until 15 minutes have passed. Or until the system has been reset via a complete power cycle.

Another common reason for this to happen is because of a misunderstanding of the Guest Code. The Guest Code is only able to disarm the system when it was the code used to arm the system in the first place. A user may give the Guest Code to someone, arm the system with their usual Master Code, and then expect that individual to disarm the system with the Guest Code later. The visitor will try (repeatedly) to disarm using the Guest Code, without success. And they will inevitably find themselves locked out with the tell-tale long error tone.

Unfortunately, there is no way to disable the feature. It's just something you have to accept with the Lyric System. How can you prevent yourself from being locked out? It's simple. Just make sure you remember your code! If you enter the correct code within 30 inputs, then you won't become locked out. And if you think that you might have trouble remembering a code, you can always use a key fob or Total Connect 2.0 to disarm your system instead. It's also worth mentioning that key fobs and TC2 will STILL WORK if you have activated the Keypad Lockout feature.

If you want to learn more about this feature, you can always check out the FAQ we mentioned earlier. We also invite you to email us at support@alarmgrid.com with any further questions you might have. Remember, we offer free support for all monitored customers. We look forward to hearing from you!

Alarm Grid is very happy to announce that the Lutron Caseta Smart Bridge PRO 2 is now available for purchase from our website. This device serves as the central hub for a Lutron Smart Lighting setup. It offers a brand-new integration with Alarm.com for added flexibility and control.

It's funny, we were just talking about Lutron the other day and how great their lighting products are. We didn't know that just a few days later we would be talking about the exciting Lutron Caseta Smart Bridge PRO 2. This hub supports all of the same great integrations and features as the original Lutron Caseta Smart Bridge. These integrations include Apple HomeKit, Amazon Alexa, Google Home, Nest, Sonos Sound, and more.

But the Lutron Caseta Smart Bridge PRO 2 adds the ability to integrate your Lutron Lights with Alarm.com. This is huge news for anyone with an Alarm.com Security System. Now you can control your Lutron devices and your security system from the super convenient Alarm.com App. You can even include your Lutron Lights with smart scenes for automatic operation based on a schedule or with certain system events!

If you are not familiar with Lutron Lights, then prepare to have your life brightened! These smart lights offer a multitude of great features that help them outshine similar products. By using the free-to-download Lutron App, you can create smart schedules to have your lights turn ON and OFF at set times of the day.

The Lutron App also supports Geofencing features to have your lights respond based on the location of your smartphone. This is great if you want to have your lights turn ON automatically when you arrive home, or shut OFF when you leave for the day. There is also a cool feature called "Smart Away" that will have your lights turn ON and OFF at random times during the evening to make it look like you are home. This is perfect for when you are traveling.

Remember, you will need a monitoring plan that includes Alarm.com if you want to integrate your Lutron Caseta Smart Bridge PRO 2 with that platform. For Alarm Grid customers, this includes any Gold or Platinum Level Plan. More information about our monitoring services is available on our alarm monitoring page.

The Lutron Caseta Smart Bridge PRO 2 is compatible with all of the existing Lutron Caseta devices that were already sold on our site. We have all the resources you need to create complete smart lighting network based around Lutron. If you have any questions about Lutron or the new Lutron Caseta Smart Bridge PRO 2, please reach out to us by emailing support@alarmgrid.com. We look forward to hearing from you!

Hi DIYers! Today, we are very excited to talk about the all-new Z-Wave Plus lighting products from Resideo. These lights are very easy to use, and they will work with nearly any security system that supports Z-Wave. They will certainly make a great addition to any growing smart home.

Resideo (formerly Honeywell and Ademco) has been long-known for their alarm control panels, sensors, and thermostats. But they really haven't made much of a splash in terms of smart lighting equipment. But that should change with these brand-new lights. The lineup has everything you need to create a robust and capable lighting setup.

All of these products use Z-Wave Plus technology to communicate with a central hub. We strongly recommend making sure your Z-Wave controller is certified for Z-Wave Plus so that you get the maximum wireless signal range. Some systems that support Z-Wave Plus include the Qolsys IQ Panel 2 Plus and the 2GIG GC3e. If you have monitoring service and access to Total Connect 2.0 or Alarm.com, then you can control your lights remotely and use them with smart scenes.

These devices are all super easy to program with your alarm system or other Z-Wave hub. When enrolling, you should always make sure to exclude the device from the network first. This will clear out any information and ensure that the device can be enrolled successfully. Then enroll the device by putting the controller into its inclusion mode and activating the inclusion function on the light. It should successfully pair with the network.

Now that you know a little bit about the lights in general, let's take a quick look at all of the new products individually:

• Resideo Z5SWITCH - An in-wall light switch that is used to control hardwired lights or a ceiling fan. Replaces the existing in-wall switch.
• Resideo Z5DIMMER - An in-wall dimmer switch that is used to control hardwired lights. The light bulbs must support dimming to be used in that manner. Replaces the existing in-wall switch.
• Resideo Z53WSWITCH - An in-wall 3-way switch that is used with the Z5SWITCH and Z5DIMMER. You can use multiple Z53SWITCH devices to achieve up to a 6-way lighting configuration. Please note that a traveler wire is required for use.
• Resideo Z5SWPID - A plug-in switch that is used for controlling a lamp or other connected device. It features a manual ON/OFF switch and a pass-through "non-Z-Wave" outlet.
• Resideo Z5DIMPID - A plug-in dimmer module that is used for controlling a lamp. The light bulbs must support dimming to be used in that manner. It features a manual ON/OFF switch and a pass-through "non-Z-Wave" outlet.
• Resideo Z5SWPIO - A plug-in switch that is suitable for outdoor use. Great for operating holiday lights or other outdoor lighting fixtures. It does not include a pass-through outlet.
• Resideo Z5OUTLET - An in-wall AC outlet that provides Z-Wave Plus control to the connected device. The bottom port uses Z-Wave Plus, while the top port is always active. Replaces an existing outlet.

All of these smart lighting products are available right now from Alarm Grid! They're great for anyone looking to create a new smart lighting network or expand upon an existing one. If you have any questions about these new Resideo Lights, please reach out to us by emailing support@alarmgrid.com. We look forward to hearing from you!

Hi DIYers! We're here with another video recap, this time covering August 20th thru 23rd. As usual, thanks goes out to our video team for all the hard work they do. They managed to put up some great videos this time, and we are eager to show them off. Let's check out the newest videos!

Adding a Second Push-button Keypad to a VISTA-20P

Joe teaches you how to add a second keypad to a Honeywell VISTA System. This process applies to any Alphanumeric Keypad or Fixed English Keypad. In order to set up the keypad, you must wire it to the panel and address it. You can use any address from 16-23 for a push-button keypad. Address 16 is usually for the initial keypad, so a second keypad will typically use an address of 17-23. Remember to enable the address in programming from your first keypad if needed.

Clearing a Low Battery On a VISTA P-Series Panel

Joe covers the process for clearing a low battery on a VISTA P-Series Alarm System. A low battery trouble condition occurs when battery fails a Load Test and determines that the battery cannot properly support the current load. To fix a low battery, you need to either give the battery some time to charge, or replace it with a new one. Then you must have the system pass a Load Test to clear the trouble. Remember, the typical battery life is about three (3) to five (5) years.

Properly Testing the Honeywell 5800CO with a Qolsys IQ Panel 2 Plus

Joe explains how you can properly test the Honeywell 5800CO Carbon Monoxide Sensor with a Qolsys IQ Panel 2 Plus System. This device only works with the 345 MHz version of the IQ Panel 2 Plus. You can easily test the sensor's communication with the panel by using the recessed test button. But if you want to test the sensor's ability to detect carbon monoxide gas, then you can use canned CO to complete a test. Be very careful when using canned CO!

Updating a LYNX Touch Panel Using the LynxTouch-MSD Tool

Joe is back for more, as he teaches you how to update a Honeywell L5210 or a Honeywell L7000 by using the Honeywell LYNXTOUCH-MSD Firmware Updater Tool. You might need to upgrade the firmware on one of these panels if you are trying to use an LTE communicator with the system. This includes the Honeywell LTE-L57A AT&T LTE Communicator and the Honeywell LTE-L57V Verizon LTE Communicator. You will need to power down the panel and open it up to complete the updating process.

The Difference Between Total Connect Comfort and Total Connect 2.0

Jorge explains the difference between Total Connect Comfort and Total Connect 2.0. Total Connect Comfort is an interactive platform designed strictly for use with certain Honeywell WIFI Thermostats. Total Connect 2.0 is much more robust, as it is used with Resideo Security Systems and a variety of different smart home devices, including Z-Wave devices. If you have a monitoring plan that includes access to TC2, then there is very little reason to keep using the Total Connect Comfort App.

Setting Up Automation On the Qolsys IQ Panel 2 Plus

Smiling Jarrett is back! And he's gonna show you how to set up automation on your Qolsys IQ Panel 2 Plus System. Nearly any Z-Wave smart home device can be paired with the system. The panel has a built-in Z-Wave Plus controller, so you will get maximum range and battery life if you use Z-Wave Plus devices. Before adding Z-Wave devices, you should clear it from the network first. You can also use Alarm.com to control the Z-Wave devices on your IQ Panel 2 if you have the system monitored.

Hi DIYers! Today, we would like to talk about Lutron Smart Lights and explain why they are a great choice for establishing a smart lighting setup. These smart lights offer many nice features, including integrations with Apple HomeKit and Amazon Alexa. We think you will love these lights!

When talking about smart lights, we often point customers to Z-Wave lights first, due to their easy integrations with Alarm.com and Total Connect 2.0. But if you don't have access to ADC or TC2, then you might choose a different smart network to build around. For smart lighting, Lutron represents one of the best options available. The Lutron Caseta lineup is perfect for DIY installers, and the products offer some great features and functions.

Anyone interested in Lutron should first become familiar with the Lutron Caseta Smart Bridge. This is the central hub that makes the setup possible. All of your Lutron devices will pair with this controller. And whenever you use a smart assistant (e.g. Siri, HomeKit, Alexa, etc.) to control your Lutron Lights, the command will first pass through the smart bridge.

The Lutron Caseta Smart Bridge is very easy to set up. Just connect it to your router using the included ethernet cable. Then pair your smartphone with the bridge using the Lutron App. You will then be able to control connected Lutron devices from anywhere. One Lutron Caseta Smart Bridge can support up to 50 Lutron devices. You will have no problem decking out your home with Lutron Smart Lights!

The fun part comes once you have your smart bridge. You can then start choosing individual Lutron devices to use in your home. There are plenty of devices to choose from. We have some of our favorites listed below:

• Lutron Caseta In-Wall Neutral Smart Switch - An in-wall light switch that lets you add smart control to your existing hardwired lights. You can turn them ON and OFF from anywhere!
• Lutron Caseta Wireless In-Wall Dimmer - An in-wall dimmer that lets you add smart control to your existing hardwired lights. You can turn them ON and OFF and adjust their brightness from anywhere! Note that the light bulbs must support dimming.
• Lutron Caseta In-Wall Smart Dimmer for ELV+ - Same as above, but for use with electronic low voltage (ELV) lighting loads.
• Lutron Caseta Lamp Dimmer - Lets you provide smart control for two (2) connected lamps. Plugs into any standard wall outlet.
• Lutron Caseta Pico Remote - A handy remote that lets you control your lights on-site. You can have it loose, or mount it to the wall. There is also an audio Pico Remote for controlling an integrated Sonos Sound System!

There are also lots of kits that include bundled Lutron items. We won't list them all here, but please check out our Lutron Smart Home Page to see them! Lutron even offers a variety of decorative wallplates to go with your Lutron In-Wall Switches. Look for the Lutron Claro Wallplates for more information!

Remember, Lutron is great for pairing with a variety of different platforms including Apple HomeKit and Siri, Google Home, Amazon Alexa, Nest, and Sonos Sound. It is also excellent for Resideo Lyric System users who use the system with Apple HomeKit, as it gives the user a single robust platform for controlling the system and their lights. Just remember that the Lyric must be running firmware update MR7 or higher to do this.

If you have any questions about Lutron, please reach out to us. The best way to contact us is to email support@alarmgrid.com. We look forward to hearing from you and answering all your questions about Lutron!

Hi DIYers! Today, we would like to discuss no-contract monitoring and why we feel that it is the best decision for anyone looking to get started with home or business security. The no-contract model offers many advantages that you will simply not receive with traditional "contract" plans.

If you did not know, no-contract monitoring is exactly what it sounds like. You receive alarm monitoring service, without locking yourself into a long-term commitment. You pay for a small time period of service (usually one month), and you can cancel your service at any time. This is still a relatively new offering in the security industry, as the traditional model required customers to sign long-term agreements committing them to service. But with no-contract monitoring, consumers now have an alternative option available.

Below are three reasons why you should sign-up for no-contract alarm monitoring:

It Offers The Best Flexibility.

If you want flexibility in your monitoring service, then a no-contract plan is definitely best for you. The ability to cancel service at any time can be very useful in certain situations. For example, if you are moving, then you might not need service for the month of your move. You can stop service on your old home and then start service at your new location when needed. Many people run intro trouble when they try to cancel a "contract" monitoring plan early for whatever reason. Some people are left on the hook for thousands of dollars for service they no longer need. This will not happen to you with a no-contract monitoring plan.

It Makes Changing Plans Easy.

Many people who are new to alarm monitoring sign-up for a plan that isn't right for them. While they might be happy with the service they receive, they might soon find that they need features only available on a higher-tiered plan. Or maybe they find that they are paying extra for services they don't really need.
With no-contract monitoring, this is not a concern. You can quickly and easily change your monitoring plan to meet your needs. If you decide to upgrade to have your monitoring service include cellular connectivity or home automation you can quickly change. Or if you are finding that you don't really use the remote access app as often as you thought you would, you can certainly downgrade to reduce costs.

It Keeps Monitoring Companies Honest.

When a customer signs-up for no-contract alarm service, the monitoring company must work hard to continue to earn their business each and every month. If the customer is ever unhappy with their service, then they can certainly leave and take their business elsewhere. But with a "contract" plan, the monitoring company has no reason to offer the best service. They have the customer right where they want them. A dissatisfied customer will still be locked in for the duration of the contract and on-the-hook for any of the costs involved. By going with a no-contract monitoring plan, you can be sure that your alarm company is always working hard to provide you with the very best service. And if you ever feel that they are not, then it is in your power to leave.

Now that you have three great reasons to choose no-contract alarm monitoring, we would like to recommend service with Alarm Grid. While there are many no-contract alarm monitoring companies out there, we feel that Alarm Grid is the best. Our monitoring plans are all offered on a month-to-month basis. If you ever need to cancel or suspend your service, we can shut it down at the end of your pay cycle to avoid having you pay for another month. There are never any added fees, and the price you see is what you will pay. We also do not charge fees for starting or stopping service, so you will not have to worry about that. Best of all, any equipment used is yours to keep. If you are not happy with Alarm Grid, you can take your system elsewhere, without experiencing any problems.

If you would like to learn more about Alarm Grid, please click the orange Alarm Monitoring button at the top of this page. You may also email us at support@alarmgrid.com. We are always happy to talk about our alarm monitoring plans and help new and prospective customers get exactly what they need. Remember, our team is here to help you every step of the way. We will continue to work hard each and every month to prove to you and those around you that we are the very best at what we do. We would like to thank you for considering Alarm Grid, and we hope to become a trusted part of your home or business.

Hi DIYers! Today, we are taking a look at one of the more interesting products we have available, the 2GIG GNGRD1-345 Gun Trigger Lock. This gun-safety device is a combination lock that prevents the unauthorized use of a firearm. It will also alert a compatible alarm system when moved.

If you are a responsible gun owner, then you know how important it is to prevent others from using your weapons. This is especially true if you have young children in the home who may accidentally get into your firearms. With the 2GIG GNGRD1-345, you can put these concerns to rest. This safety device fits conveniently over the trigger on your fire arm to prevent it from being activated. The only way to fire the weapon will be to remove the trigger lock. The device fits a wide-variety of different firearms, including handguns, pistols, rifles, and shotguns. It is even California Gun Safety (DOJ) Device Certified.

The 2GIG GNGRD1-345 features a 3-digit combination lock, and it can only be removed if the correct code is entered. The device is extremely strong and tough, and an unauthorized user will not be able to remove the trigger lock without destroying the weapon itself. This will give you peace of mind in knowing that your weapons are secure. While we always recommend keeping any weapons out of reach from unauthorized users, especially children, this device will prevent them from using them if they do gain access. Please note that we do not recommend using the device on a loaded firearm.

If the 3-digit combination lock were not enough, the device also contains a built-in sensor to detect if the firearm is ever moved in any way. If anyone picks up the weapon or tries to remove the sensor, then it will send an alert to your security panel. If you have an interactive service platform like Total Connect 2.0 or Alarm.com, then you can receive remote alerts right to your smartphone while you are away. This is great for knowing if your young kids or someone else gets into your weapons. Remember to check out our monitoring page to learn more about accessing TC2 or ADC.

As a 2GIG 345 MHz Sensor, the GNGRD1-345 will work with a variety of different systems. It is specifically built for the 2GIG GC2, the 2GIG GC3, and the new encrypted 2GIG Systems, the 2GIG GC2e and 2GIG GC3e. However, the non-encrypted 2GIG 345 MHz signal is also accepted by other systems. You can use the GNGRD1-345 with the Resideo Lyric Panel and the 345 MHz version of the Qolsys IQ Panel 2 Plus. And even if you do not pair it with a system for movement detection, the device will still work as a trigger lock.

You can buy the 2GIG GNGRD1-345 Gun Trigger Lock right now on the Alarm Grid website. We know that not everyone chooses to keep firearms in the home. But if you do, you can keep your weapons safe with this trusted device. If you have any questions about this firearm safety product, or any of the other products on our site, please reach out to us by emailing support@alarmgrid.com. We look forward to hearing from you!

We have learned that the LYNX Connect App has been discontinued. The app can no longer be downloaded from the Apple App Store or the Google Play Store. Users wanting a second on-site option for controlling a LYNX Touch should use either a keypad or Total Connect 2.0, or upgrade to the Lyric.

The LYNX Connect App is a handy tool for many LYNX Touch users, It allows users to control a LYNX Touch System from a separate on-site device, all while enjoying the same user interface as the LYNX Touch System itself. The LYNX Touch Panel must have an L5100-WIFI Card installed and be on the same WIFI network as the device that is using the app to control the system. The app is designed for use with the L5100, L5200, L5210, and L7000 systems.

A very common application of the LYNX Connect App is to use it on a tablet that is mounted to the wall. By doing this, you can essentially have the tablet operate as a touchscreen keypad for the system. Many users find this to be a desirable option, as it is really the only way to obtain a secondary touchscreen controller for a LYNX Touch. By using a cheap tablet, you can readily establish a great secondary keypad for your system. Unfortunately, the discontinuation of the app means that this is no longer an option for many LYNX Touch users.

It turns out that all Firmware Versions 9 and higher for the LYNX Touch Systems does not work with the LYNX Connect App. In order to support the LTE communicators, a LYNX Touch System will need to be on some Firmware Revision that is higher than Firmware Version 9. The minimum Firmware Revision required depends on which LTE module you are using.

The LTE-L57A requires Firmware Revision 9.00.209 or higher, while the LTE-L57V requires Firmware Revision 9.00.201 or higher. Rather than update the app to make it compatible with the newer versions, Resideo made the decision to discontinue support. As a result, it is no longer possible to get the app for an Android or iOS device. Remember that the latest LYNX Touch Firmware Version is only available for the L5200, L5210 and L7000 Systems. If you have an L5100, then your system is running a lower Firmware Version, and it will still work with the app.

If you already have the LYNX Connect App downloaded, and your LYNX Touch System is running less than Firmware Version 9, then you can still continue to use the app. Many L5210 and L7000 users who use IP-only monitoring never upgraded to the latest Firmware Version. This is because the newer Firmware Versions only really benefit users with cellular connectivity. Just be aware that if you ever need to replace your Android or iOS device, you will not be able to re-download the app. And if you ever upgrade to Firmware Version 9 or higher on your panel, then the app will no longer work.

Remember that Firmware Version 9.00.201 or higher is needed to use the LTE-L57V, and Firmware Version 9.00209 or higher is needed to use an LTE-L57A. These updates are very important, as LTE is so crucial. If you want to replace a tablet that served as a secondary keypad using the LYNX Connect App, then you have a couple of options available. One possibility is to get a Honeywell 5828 or Honeywell 5828V Keypad. Both keypads will pair nicely with any LYNX Touch System.

You might also consider using Total Connect 2.0. This is an interactive monitoring platform that you can use to control your system from anywhere. TC2 is even more versatile and beneficial than the LYNX Connect App. This platform can be used to access the alarm system from virtually anywhere using the Total Connect 2.0 Mobile App. Since you can access it on a smartphone, many users find that it is even more convenient than setting up a second keypad.

Another option is to upgrade to the Resideo Lyric Alarm System. The Lyric has its own app called the MyHome Controller App that works in the same manner as the LYNX Connect App. The MyHome Controller app is still actively supported by Resideo, and it allows a tablet or smartphone to serve as a reliable secondary keypad. Other benefits for the Lyric include HomeKit compatibility, increased zone support, and its encrypted sensor options.

We apologize for any inconvenience that this may have caused. If you have any questions or concerns about the loss of the LYNX Connect App, or if you want to learn more about Total Connect 2.0, then we invite you to reach out to us. Our team is happy to help you determine the best replacement keypad option for your needs. The best way to contact us is by email at support@alarmgrid.com. You may also call us at (888) 818-7728 during our regular business hours of 9am to 8pm EST. We look forward to hearing from you!

Hi DIYers! It's time again for our video recap. Our video team did a great job last week, as they worked very hard to put up some helpful new videos. Jorge made the most videos with four (4) this time around. I even made a rare on-camera appearance! Let's check out the new videos.

Setting the Communication Path In a Lyric Controller

Jorge explains how to set the communication path for a Resideo Lyric Alarm System. You can choose between WIFI & Cellular, WIFI-Only, Cellular-Only, and None. If you have both WIFI and cellular enabled, then the system will use WIFI as the primary path to communicate with the AlarmNet Servers. Please note that you will need to add a cellular module to use cellular communication with the Lyric System. We recommend using the LYRICLTE-A or the LYRICLTE-V.

Using the IPCAM-WOC1 With a Lyric Security System

Jorge talks about how it is not possible to view the live feed for the IPCAM-WOC1 Security Camera through a Resideo Lyric Alarm System. The only way that you can view the live feed for this camera is through Total Connect 2.0. This is the interactive monitoring and automation platform that is commonly used with the Lyric System. You can access this platform through the TC2 website or mobile app. You will also need an alarm monitoring plan that includes access to TC2 and video surveillance.

Reasons to Purchase an LTE Cellular Communicator

Jarrett discusses the reasons why you should make sure to buy an LTE cellular communicator for your alarm system. An LTE communicator will provide a fast and reliable connection that will keep your system monitored at all times. It will also provide a long-term monitoring solution for your panel. This is because cellular service providers have no plans to shut down their LTE networks any time soon. Older cellular networks like 3G and CDMA are expected to be shut down sometime in the coming years.

Setting Up The Slideshow Feature on the Qolsys IQ Panel 2 Plus

Jorge teaches users how to set up the slideshow function on the Qolsys IQ Panel 2 Plus Security System. The slideshow feature allows the panel to operate like a digital picture frame. This can be nice for making the aesthetic in your home more pleasant. Images are loaded onto the panel through a MicroSD card. There are many restrictions regarding the pictures that can be used in the slideshow function. Make sure to pay close attention in the video so you know which images you can add.

Z-Wave Light Status with Alarm.com

Jorge goes into detail about the Z-Wave light status feature for Alarm.com. A maximum of ten (10) "uncertified" Z-Wave lights can have their current ON/OFF status displayed from Alarm.com. Although you can add more Z-Wave lights beyond this limit, Alarm.com won't know whether the light is ON or OFF. In other words, you will be controlling these lights blindly. Alarm.com also has a list of "certified" Z-Wave Plus lights that do not count towards this device limit.

Alphanumeric, Fixed English, or Touchscreen Keypad?

I help you determine whether the keypad for your Honeywell VISTA System is an Alphanumeric Keypad, a Fixed English Keypad, or a Touchscreen Keypad. You can recognize an Alphanumeric Keypad because it will display "Installer Code 20" when you enter programming. A Fixed English Keypad will only display "20". A Touchscreen Keypad will have a Console Mode that allows the system to behave as an Alphanumeric Keypad. You should only use an Alphanumeric Keypad or a Touchscreen Keypad in Console Mode to complete deep-level programming.