Alarm Grid Closed for Memorial Day 2021

Alarm Grid will be closed from Saturday, May 29 through Monday, May 31, in observance of Memorial Day. During this time, we will not be answering our phones, responding to online chat questions, or responding to emails. We will reopen on Tuesday, June 1. We apologize for any inconvenience.

Remember that our central station partner Criticom Monitoring Services for United States customers and Rapid Response for those in Canada will both remain open during this time. You can reach out to them to put your system on test mode or to cancel a false alarm. To contact CMS, please call our number, (888) 818-7728, and then choose option [9]. If you need to reach Rapid Response, then you can call (800) 932-3822.

All other inquiries can be sent to our support email support@alarmgrid.com. Please keep in mind that we will likely be encountering a high-volume of emails on Tuesday morning, so we ask for your patience as we do our best to respond as quickly as possible. However, we will make sure to reply to all emails at our earliest opportunity.

We hope that everyone has a safe and fun Memorial Day Weekend. This day is meant to honor those who have made the ultimate sacrifice in keeping us safe. Please take a moment to think about those who have helped make this holiday possible. We look forward to returning to work on Tuesday, please check-in for a new blog post at that time.